Chapter 1 - Introduction to Organizational Behaviour Flashcards
1
Q
OB Factors
A
- individual
- relational
- organization
2
Q
OB Factors - Individual
A
- personality
- attitudes
- values
3
Q
OB Factors - Relational
A
- interpersonal factors
- leader to follow
- teams and teamwork
4
Q
OB Factors - Organizations
A
- how people behave
- how satisfied they are
- layers in the organization
- organizational culture
5
Q
Goals of OB Definition
A
- understand
- explain
- improve
6
Q
Two primary outcomes of OB
A
- job performance
* organizational commitment
7
Q
What is job performance
A
- how well they do the job - do the job well
8
Q
What is organizational commitment
A
- retain a member of organization that they respect
9
Q
Two factors that affect 2 primary outcomes of OB
A
- individual characteristics and mechanisms
2. relational outcomes
10
Q
Individual characteristics and mechanisms
A
- personality
- job satisfaction
- stress
- motivation
- trust, justice, ethics
- learning and decision making
11
Q
Relational mechanisms
A
- happens between people
- it is important to understand what factors can improve individual characteristics and mechanisms
- communication
- teams
- power influence and negotiation
- leadership style
12
Q
Organizational mechanisms
A
- the model recognizes that individuals and groups are part of an organization
- organization culutre
- organization structure
13
Q
Theory types in OB
A
- paradigmatic
- predictive
- causality
- descriptive
14
Q
Paradigmatic theory
A
- purpose new ways of thinking old problems
- breaking away from old ways and doing it in new ways
e.g. online banking
15
Q
Predictive theory
A
- look to predict individual or group behaviours and their influence on performance
e. g. people believe that if they use personality tests, you can see the type of person they are
