Chapter 1 - INTRO Flashcards
The ________________ model and training in IO Psychology have a dual emphasis on theory and practice
Scientist/Practitioner Model
The approach to work motivation called scientific management was developed by _________________
Fredrick Taylor
During WWII, IO psychologists began to emphasize areas of Organizational Psychology including _______________
Employee Morale
A research topic that promises to be central to organizations in the 21st Century: ___________
Workplace Diversity
Who is the father of IO Psychology?
Hugo Munsterberg
Who was Hugo Munsterberg?
- his focus?
- what did he publish?
- interest?
- Father of IO Psych.
- focus: Experimental Psychology
- published: “Psychology & Industrial Efficiency” (1913)
- interested in the design of work and personnel selection for jobs
Who is Walter Dill Scott?
- interested in studying sales person and the psychology
- 1st professor of applied psychology
- published: “The Theory of Advertising”(1903)
- focus: Psychological aspects of advertising
Who is Frederick W. Taylor?
What did he argue?
- helped ignite the field (time & motion studies)
- approach to work motivation: “scientific management”
- argued: employees should be rewarded financially for using the best approach to their work and doing their work most effectively
Who is Bruce V. Moore?
- 1st PhD in IO
- discovered: employees were best differential on the basis of items that reflected their interests
Who is Lillian Gilbreth?
- mother of scientific management
- published: The Psychology of Management
- invented: refrigerator door shelves and the foot pedal trash can
Who is Kurt Lewin?
- Social Psychologist
- developing theory & methodology in the area of workgroups & leaderships
This highlighted the importance of social relations & employee attitudes
- more focused on the human condition!!! (Social & psychological conditions were more important than the physical conditions)
- ***LIGHTS: motivates by being there
Hawthorne Studies
WWI Focus
- Selection
- Placement
- Evaluation
- Appraisal
- employed by the gov’t to train, test, & measure the performance of soldiers(how to keep them motivated)
WWII Focus
- How to best apply existing knowledge to specific situations
- Organizational Dynamics
- work groups
- employee morale
A research topic that promises to be central to organizations in the 21st C. : _____________
Workplace Diversity
