Chapter 1

Question 1

What is organizational Behavior?

Answer 1

a field of study devoted to understanding, explaining and ultimately improving the attitudes and behaviors of individuals and groups in organizations

Question 2

What field takes the ideas and concepts of organizational behavior and applies them to real-world situations?

Answer 2

Human resources management

Question 3

What does strategic management do?

Answer 3

Focuses on the product choices and industry characteristics that affect an organizations profitability

Question 4

What are some of the fields Organizational Behavior draws from?

Answer 4

Industrial/Organizational physch
Sociology
Medicine
Anthropology
Economics
Engineering (ergonomics)

Question 5

What are the two primary outcomes of interest to organization behavior researchers (and managers)

Answer 5

job performance and organizational commitment

Question 6

what are employees two main goals?

Answer 6

perform jobs well

remain a member of an organization that they respect

Question 7

What are managers two primary goals?

Answer 7

maximize employee job performance

ensure they stay with the firm for a significant length of time

Question 8

What are the individual mechanisms that directly efect job performance and organizational commitment?

Answer 8

Job satisfaction 
Stress
Motivation
Trust, Justice, and Ethics
Learning and Decision making

Question 9

Captures what employees feel when thining about their jobs and doing their day-to-day work

Answer 9

job satisfaction

Question 10

reflects employees’ psychological responses to job demands that tax or exceed their capacities

Answer 10

stress

Question 11

energetic forces that drive employees’ work effort

Answer 11

motivation

Question 12

reflect the degree to which employees feel that their company does business with fairness, honesty and integrity

Answer 12

trust, justice, and ethics

Question 13

how employees gain job knowledge and how they use that knowledge to make judgments on the job

Answer 13

learning and decision making

Question 14

What aspect influences these individual mechanisms?

Answer 14

Individual characteristics such as personality, ability, and culture

Question 15

Employees often work in teams, and this fact also shapes satisfaction, stress motivation, etc. What is this referred to as?

Answer 15

Group mechanism

Question 16

What are the group mechanisms

Answer 16

Leadership and teams

Question 17

What are the two broadest factors that affect every aspect of individual and group mechanisms and outcomes?

Answer 17

Organizational Culture and structure

Question 18

What is one view that states OB is valuable in terms of profit?

Answer 18

resource-based view

Question 19

According to resource-based view, what makes things (i.e. good workers improved via OB) valuable?

Answer 19

Rarity and inimitability

Question 20

What is inimitability

Answer 20

the inability to be imitated

Question 21

What are people inimitable

Answer 21

history, numerous small decisions, socially complex resources

Question 22

Good people are both ______ and ______ and therefore create a resource that is _____

Answer 22

rare, inimitable, valuable

Question 23

What is the rule of one-eighth?

Answer 23

The idea that:
One alf or organizations won’t believe that Ob works, one-half of those will attempt to implement one or two OB strategies unfruitfully, and one-half of the remainder will perserverse long enough to actually derive economic benefits.

Question 24

a collection of assertions–both verbal and symbolic–that specify how and why variables are related.

Answer 24

Theory

Question 25

written predictions that specify relationships between variables

Answer 25

hypothesis

Question 26

Correlation answers the question

Answer 26

how often does x correlate

Question 27

In organizational behavior research what three levels of correlation are considered “strong” “moderate” and “weak”

Answer 27

.50, .30. 10

Question 28

What is a casual inference?

Answer 28

one variable really affecting another

Question 29

What three things are required to show casual influence

Answer 29

1. the two variables are coreelated
2. the presumed cause precedes the presumed effect in time
3. there is no alternative explanation for the correlation

Question 30

What is the idea that scientific findings should form the foundation for management education, much as they do for medical education

Answer 30

evidence-based management.

Question 31

What are the 5 individual mechanism that affect job performance and org. commitment?

Answer 31

Job Satisfaction, Stress, Motivation, Trust/justice/ethics, Learning and Decision making

Question 32

What are the two individual characteristics?

Answer 32

Ability, Personality and cultural values

Question 33

4. What are the four group and two organizational mechanisms that have an impact on the two

primary outcomes?

Answer 33

Mechanisms: Org. Culture and Org. Structure

Group Mechanisms:
Leadership styles and behaviors
Leadership power and neogotiation
Teams Processes and Communication
Teams Characteristics and diversity

Question 34

How is organizational behavior influenced by other fields of study?

Answer 34

Job performance/individual characteristcs= Indus./Org. Phsych
Satisfaction, emotions, teams=social physch.
Team char/Org. Char=Sociology
Org culture=Anthropology
Economics=motivation, learning, decision making

Question 35

What are the four ways to learn things?

Answer 35

Experience, Intuition, Authority, Science