Chapter 1 Flashcards
What is organizational Behavior?
a field of study devoted to understanding, explaining and ultimately improving the attitudes and behaviors of individuals and groups in organizations
What field takes the ideas and concepts of organizational behavior and applies them to real-world situations?
Human resources management
What does strategic management do?
Focuses on the product choices and industry characteristics that affect an organizations profitability
What are some of the fields Organizational Behavior draws from?
Industrial/Organizational physch Sociology Medicine Anthropology Economics Engineering (ergonomics)
What are the two primary outcomes of interest to organization behavior researchers (and managers)
job performance and organizational commitment
what are employees two main goals?
perform jobs well
remain a member of an organization that they respect
What are managers two primary goals?
maximize employee job performance
ensure they stay with the firm for a significant length of time
What are the individual mechanisms that directly efect job performance and organizational commitment?
Job satisfaction Stress Motivation Trust, Justice, and Ethics Learning and Decision making
Captures what employees feel when thining about their jobs and doing their day-to-day work
job satisfaction
reflects employees’ psychological responses to job demands that tax or exceed their capacities
stress
energetic forces that drive employees’ work effort
motivation
reflect the degree to which employees feel that their company does business with fairness, honesty and integrity
trust, justice, and ethics
how employees gain job knowledge and how they use that knowledge to make judgments on the job
learning and decision making
What aspect influences these individual mechanisms?
Individual characteristics such as personality, ability, and culture
Employees often work in teams, and this fact also shapes satisfaction, stress motivation, etc. What is this referred to as?
Group mechanism
What are the group mechanisms
Leadership and teams
What are the two broadest factors that affect every aspect of individual and group mechanisms and outcomes?
Organizational Culture and structure
What is one view that states OB is valuable in terms of profit?
resource-based view
According to resource-based view, what makes things (i.e. good workers improved via OB) valuable?
Rarity and inimitability
What is inimitability
the inability to be imitated
What are people inimitable
history, numerous small decisions, socially complex resources
Good people are both ______ and ______ and therefore create a resource that is _____
rare, inimitable, valuable
What is the rule of one-eighth?
The idea that:
One alf or organizations won’t believe that Ob works, one-half of those will attempt to implement one or two OB strategies unfruitfully, and one-half of the remainder will perserverse long enough to actually derive economic benefits.
a collection of assertions–both verbal and symbolic–that specify how and why variables are related.
Theory
