CHAPTER 04 - Fire Officer Communications, Fire Officer NFPA 1021 - Jones & Bartlett (Third Edition)”

Question 1

1. What is an effective method of providing feedback to responders for improving their emergency radio communications skills?
   A) Running a simulation communications exercise with portable radios
   B) Installing microphone filters on radios that do not allow shouting
   C) Having personnel listen to recordings of their own radio transmissions during emergencies
   D) Running an exercise in which, each intended communication is delayed 10 seconds, then allowed only 3 seconds to take place

Answer 1

Answer: C

Level: I
NFPA Line Item: 4.2.1, 4.4.5
Page: 67

Question 2

2. Which type of documents are SOPs?
A) Formal and permanent
B) Formal and temporary
C) Informal and permanent
D) Informal and temporary

Answer 2

Answer: A

Level: II
NFPA Line Item: 5.6.3 Page: 73

Question 3

3. Which of the following is a type of communication that is archived as a permanent file?
A) External communication
B) Informal communication 
C) Formal communication
D) Internal communication

Answer 3

Answer: C

Level: II
NFPA Line Item: 5.6.3 Page: 7