Chap 13. Stakeholder Management

Question 1

What are the 5 levels of stakeholder engagement?

Answer 1

1. Unaware
2. Resistant / Negative
3. Neutral
4. Supportive
5. Leading

Question 2

What are the 3 steps to identify stakeholders?

Answer 2

1. Identify
2. Prioritize
3. Anticipate (responses)

Question 3

What is a stakeholder?

Answer 3

a person, org, or a group that can affect or be affected by the project, positively or negatively.

Question 4

Classify stakeholders into (3 I’s)

Answer 4

1. Influence
2. Involvement
3. Interest

Question 5

What is a stakeholder register?

Answer 5

A document that registers stakeholders’ info, classification, geographical location, contact, influence, etc.

Question 6

When should a PM manage stakeholder?

Answer 6

Throughout the project.