Change Theme Flashcards
How might changes to a project arise? (4)
From:
- project team members
- stakeholder requests
- complaints
- other factors
What is the purpose of the change theme?
To identify, assess and control any potential and approved changes to baselines
What is the definition of a baseline?
Reference levels against which an entity is monitored and controled
What is the definition of an issue?
Anything that happens during a project which, unless resolved, will result in a change to a baselined product, plan or performance target, including time, cost, scope, quality, risk and benefits
What are the three types of issues that may arise during a project?
- A request for change (i.e. to change the baseline)
- An off-specification
- A problem or concern (any other matter that requires the project manager to resolve or escalate for decision or action)
What is the definition of an off-specification?
Something that should be provided but is currently not being provided or is forecast not to be provided
What is documented in the change control approach?
The procedure for change control and issue management, including roles and responsibilities and timing for activities and assessment scales
What is change authority and who needs to set it?
The responsibility for agreeing to implement a change.
It’s the responsibility of the Executive to set it
What is a change budget and who sets it?
The method of funding for changes
It is set by the Executive
What is documented in a configuration item record?
Information about a product, such as its status, version and variants of each configuration item
What is described in a product status account?
The state of all products within a set of limits (e.g. in a stage or the whole project)
What is recorded in the daily log?
Any problems or concerns that the project manager can manage informally
What is documented in the issues register?
Any issue that requires formal consideration
What are the five steps under change control?
- Capture (i.e. analyze what to do)
- Assess (impact analysis on performance targets, business case and risk profile)
- Propose (options and their effects on time, cost and risk)
- Decide
- Implement
What is the role of corporate or programme management under the change theme? (1)
Provide the corporate or programme strategy for change control, issue resolution and configuration management
What is the role of the Executive under the change theme? (5)
- Determine the change authority and change budget
- Set scale for severity ratings
- Set priority ratings for requests for change and off-specifications
- Provide advice to the project manager
- Make decisions on escalated issues
What is the role of the Senior User under the change theme? (3)
- Raise issues
- Make decisions on escalated issues that focus on safeguarding the expected benefits
- Provide advice to project manager
What is the role of the Senior Supplier under the change theme? (3)
- Raise issues
- Make decisions on escalated issues that focus on safeguarding the integrity of the complete solution
- Provide advice to the project manager
What is the role of the Project Manager under the change theme? (3)
- Raise any issues
- Managing issues
- Manage the change control procedure
What is the role of the Team Manager under the change theme? (2)
- Raise issues to the Project Manager
- Implement corrective actions where necessary
What is the role of Project Assurance under the change theme? (1)
- Provide advice on examining and resolving issues
What is the role of Project Support under the change theme?
- Administer the issue and change procedures, maintain configuration item records, produce product status accounts and assist the Project Manager in maintaining the issues register
What are the minimum requirements under the change theme? (5)
- Define change management approach
- Define how product baselines are created, maintained and controlled
- Maintain an issue register
- Ensure that issues are captured, examined, managed and reviewed
- Use lessons to inform issue identification and management
What are the two required products under the change theme?
- Issue register
2. Change control approach