Change Impact

Question 1

What three areas should be monitored as part of change impact?

Answer 1

Change Impacts
Change Risks
Business Continuity

Question 2

What are the three ways to categorise impacts of change?

Answer 2

The intended change
The unintended/unplanned outcome
The change management activities

Question 3

What are three key inputs for change impact?

Answer 3

The detailed proposal and plans for change initiative

The gap analysis

The stakeholder assessment

Question 4

What are the areas of the McKinsey 7-S Model?

Answer 4

Structure
Strategy
Systems
Shared values
Skills
Style
Staff

Question 5

What are the 5 steps of a stakeholder impact assessment?

Answer 5

1. High level impact assessment
2. Determine stakeholder impacts (Use 7 S Model)
3. Analyse impacts
4. Validate impacts
5. Assess impacts severity

Question 6

How can a change severity assessment be displayed?

Answer 6

Organisational heat map

Question 7

What five factors influence an individuals response to change?

Answer 7

The consequences of the change
The organisational history
The type of individuals
The individual history
The nature of the change