Ch7 Management Skills : Motivating

Question 1

What is motivation

Answer 1

Willingness to do someone thing e.g…

Question 2

Name 2 main theory’s of motivation

Answer 2

1)maslows hierarchy of needs 2)Mcgregors theory X and Theory Y

Question 3

List the 5 needs on maslows pyramid

Answer 3

1 physiological 2 safety 3 social 4 esteem 5 self-actualisation

Question 4

Advantage and disadvantage of maslows theory

Answer 4

(Advantage 1 rewards 2 changing employee needs 3 management) (Disadvantage 1 individual needs 2 self-actualisation 3 value of needs)

Question 5

What is X theory

Answer 5

Managers belive employees
*dislike work
*avoid taking responsibility
*lack ambition
*motivated money

Question 6

What is McGregors theory based on

Answer 6

2 theories on employee motivation

Question 7

What is Y theory

Answer 7

*ambitious
*motivated by financial and non financial rewards
*like work and willing to work hard
*want additional duties and responsibility

Question 8

Advantage and disadvantage of McGregors theory

Answer 8

Advantage(employee motivation,Recruitment and selection,improved industrial relations)

Disadvantage(unrealistic,high staff turnover,less intrapreneurship)