CH3 RESOLVING CONFLICT IN WORKPLACE

Question 1

What are industrial relations

Answer 1

Relationship between the employer and employees in a organisation

Question 2

What are some benefits of positive industrial relations

Answer 2

1.Intrapreneurship=Employees will be more willing to suggest ideas

2.Industrial action=The likelihood of industrial action is reduced

3.Employee motivation

Question 3

Reasons for conflict in workplace

Answer 3

-Pay
-Working Conditions
-unfair dismissal
-Redundancy

Question 4

What is a trade union and what are the benefits

Answer 4

An organisation that aims to protect and improve the pay and working conditions of its members.

(For employees)
-Better pay and working conditions
-Protects employment rights

(For Employers)
-Quicker Negotiations
-Improved health and safety

Question 5

(Types of industrial action)
Name 3 types of legal and 2 types of illegal actions

Answer 5

(Legal)
-official strike=strike is approved by trade union after secret ballot is held

-over time ban=employees refuse to work overtime

-token stoppage=employees refuse work for a short period e.g 2hrs

(Illegal)
-Unofficial strike=Unapproved by trade union e.g no secret ballot held

-Wildcat/lightning strike=employees take action and give no prior warning to employers

Question 6

(Ways if resolving Inustrial Relations)
INDUSTRIAL ACTION ACT 1990

Answer 6

-Act was introduced to improve industrial relations and to help resolve disputes

*Secret ballot=for official disputes,trade union members are required to vote in secret ballot

*Minimum Notice=A minimum of 7days notice must be given to employer

*immunity=Members can’t be sued by employer for losses caused by industrial action

Question 7

EMPLOYMENT EQAULITY ACT 1998-2015

Answer 7

Prohibits discrimination In workplace in places like pay,promotion and work opportunities their are 9 grounds of discrimination
-AGE
-SEX ORIENTATION
-RACE
-GENDER
-FAMILY STATUS
-RELIGIOUS BELIEFS
-DISABILITY
-CIVIL STATUS
-MEMBERSHIP OF TRAVELLER COMMUNITY