Ch6 Management Skill 1 LEADING

Question 1

What Is Leading

Answer 1

Leading is a management skill that encourages people to work toward a specific goal

Question 2

What are the 3 leadership styles

Answer 2

1. Auto cratic 2. Democratic 3. Laissez-faire

Question 3

What is a autocratic leader

Answer 3

Manager makes all business decisions without imput from employees

Question 4

What are the features of autocratic leadership

Answer 4

(Authority complete power and control in organisation)
(Decision-making don’t consult with employees)

Trust (don’t trust employees)

Motivation (threats and punishments to motivate)

Question 5

Advantage and disadvantage of autocratic leadership

Answer 5

(Advantage 1 quick decision-making 2 quick task completion 3 improved productivity)

(Disadvantage 1 management stress 2 staff motivation 3 industrial action)

Question 6

What is a democratic leadership style

Answer 6

Encourages employees to participate in decision making in the business

Question 7

Features of democratic leadership

Answer 7

Authority. Delegates tasks

Decision making. Includes employees

Trust . Trusts and empowers them to make decisions

Motivation. Employees feel valued

Question 8

Advantage and disadvantage to. Democratic

Answer 8

(Advantage 1 increased intrapreneurship 2 future promotion 3 employee motivation)

(Disadvantage 1 slow decision making 2 frustrated employees 3 management resentment)

Question 9

What is laissez-faire leadership

Answer 9

A hands off approach to employees and allows them to make decisions that they believe are in the best intrest of business

Question 10

Features of laissez-faire leadership

Answer 10

(Authority. Staff decide how best way to achieve goals)

(Decision making . Empowers employees to make decisions on behave of business)

(Trust. Trust employees to work independently without close supervision)

(Motivation. Highly motivated under this style of leadership)

Question 11

Advantage and disadvantage of laissez-faire

Answer 11

(Advantage 1 employee motivation 2 improved skill and knowledge 3 intrapreneurship)

(Disadvantage 1 reduced productivity 2 poor decisions 3 poor industrial relations)

Question 12

What is delegation

Answer 12

Involves assigning tasks to another person

Question 13

Requirements for delegation

Answer 13

(Open communication: standards should be clearly communicated)

(Employee skill and experience: choose Employee with skill and experience)

(Managerial control: ultimate responsibility for task completion lies with management)

Question 14

Advantage and disadvantage off delegation

Answer 14

(Advantage 1 management workload 2 increased employee motivation 3 management training)

(Disadvantage 1 employee stress 2 poor decision making 3 employee resentment)