CH7

Question 1

What is training?

Answer 1

Learning job-specific skills for immediate use.

Question 2

What is career development?

Answer 2

Learning for long-term career growth.

Question 3

What are the four phases of training?

Answer 3

1. Needs Assessment, 2. Design, 3. Implementation, 4. Evaluation.

Question 4

What is a Needs Assessment?

Answer 4

Identifying what skills employees lack before training.

Question 5

What are the three levels of Needs Assessment?

Answer 5

1. Organizational, 2. Task, 3. Person Analysis.

Question 6

What is an Organizational Analysis?

Answer 6

Identifies company-wide training needs based on strategy & goals.

Question 7

What is a Task Analysis?

Answer 7

Identifies specific job-related skills needed.

Question 8

What is a Person Analysis?

Answer 8

Determines which employees need training.

Question 9

What are the four learning principles in training design?

Answer 9

1. Goal setting, 2. Active participation, 3. Feedback & reinforcement, 4. Practice & repetition.

Question 10

What is training transfer?

Answer 10

Applying newly learned skills on the job.

Question 11

What is on-the-job training (OJT)?

Answer 11

Employees learn by doing.

Question 12

What is job rotation?

Answer 12

Employees move between different roles to gain skills.

Question 13

What is an apprenticeship?

Answer 13

A training method where workers learn a trade from an expert.

Question 14

What is e-learning?

Answer 14

Online-based training programs, flexible & self-paced.

Question 15

What are the four levels of the Kirkpatrick Model?

Answer 15

1. Reactions, 2. Learning, 3. Behavior, 4. Results.

Question 16

What is compliance training?

Answer 16

Mandatory training on safety, harassment, diversity laws.

Question 17

What is tuition reimbursement?

Answer 17

Companies pay for employee education in exchange for commitment.

Question 18

What is gamification in training?

Answer 18

Adding game elements (e.g., points, leaderboards) to increase engagement.

Question 19

Why do companies need training?

Answer 19

To improve productivity, retention, and employee satisfaction.

Question 20

Why is a needs assessment important before training?

Answer 20

Ensures training is relevant and targets real skill gaps.

Question 21

What happens if training is not aligned with company goals?

Answer 21

It becomes ineffective and wastes money.

Question 22

What are two common problems with lecture-style training?

Answer 22

1. Passive learning (boring), 2. Low engagement.

Question 23

What is an alternative to lecture-based training?

Answer 23

Active learning techniques (e.g., case studies, role-playing, debates).

Question 24

Why is e-learning effective?

Answer 24

It allows flexibility and self-paced learning.

Question 25

What type of training is best for high-risk jobs?

Answer 25

Simulations (e.g., pilot training, medical procedures).

Question 26

How can companies ensure training transfer?

Answer 26

Follow-up coaching, reinforcement, and application opportunities.

Question 27

What are the best practices for training design?

Answer 27

1. Clear objectives, 2. Engaging methods, 3. Measurable outcomes.

Question 28

What are the advantages of mentorship programs?

Answer 28

Provide career guidance, skills development, and networking.

Question 29

What role does HR play in employee development?

Answer 29

Organizes training, ensures compliance, and monitors effectiveness.

Question 30

Define training and explain why it is important.

Answer 30

Training is job-specific skill learning, improving efficiency & retention.

Question 31

What is the difference between training and development?

Answer 31

Training = Short-term skills, Development = Long-term career growth.

Question 32

What are the four phases of a training program?

Answer 32

Needs assessment, design, implementation, evaluation.

Question 33

Explain the Kirkpatrick Model of training evaluation.

Answer 33

1. Reactions, 2. Learning, 3. Behavior, 4. Results.

Question 34

What is training transfer and why is it important?

Answer 34

Ensures employees apply new skills to real work.

Question 35

Compare on-the-job training and classroom training.

Answer 35

OJT = Hands-on, faster skill-building, Classroom = Theoretical knowledge.

Question 36

List three learning principles that improve training effectiveness.

Answer 36

1. Active participation, 2. Goal setting, 3. Feedback & reinforcement.

Question 37

Why do companies offer tuition reimbursement?

Answer 37

To develop future leaders and improve employee retention.

Question 38

How can companies measure training success?

Answer 38

By tracking performance improvement, retention rates, and ROI.

Question 39

What is the best training method for safety procedures?

Answer 39

Simulations & role-playing exercises.

Question 40

Why is employee development critical for company growth?

Answer 40

It creates a strong talent pipeline and reduces turnover.