CH 1 HR Flashcards

1
Q

What is Human Resource Management (HRM)?

A

Managing human talent to achieve organizational goals.

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2
Q

What are the key individual outcomes impacted by HRM?

A

Job satisfaction, person-job fit, health and well-being.

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3
Q

Define human capital.

A

Knowledge, skills, and capabilities of employees that provide economic value.

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4
Q

Why is human capital unique?

A

It’s intangible, employee-owned, and cannot be managed like physical assets.

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5
Q

What are the six competitive issues HRM addresses?

A

1) Containing costs, 2) CSR and sustainability, 3) Advancing technology, 4) Responding to crises, 5) Demographic diversity, 6) Educational shifts.

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6
Q

What are the strategies for containing labor costs?

A

Downsizing, furloughing, outsourcing, offshoring, nearshoring.

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7
Q

What is Corporate Social Responsibility (CSR)?

A

Acting in the best interests of communities and stakeholders.

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8
Q

What is sustainability in HRM?

A

Minimizing environmental harm while maintaining profitability.

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9
Q

How does HR Information Systems (HRIS) support HRM?

A

Automates tasks, improves decision-making, and enables data-driven HR strategies.

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10
Q

What is workforce analytics? HR

A

Using data to improve:

recruitment
performance,
leadership decisions.

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11
Q

What are the two types of organizational change?

A

Reactive change (response to external forces) and proactive change (preparing for opportunities).

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12
Q

List tools used for managing crises and disruptions.

A

Six Sigma (efficiency and quality improvement)

, reengineering

downsizing

outsourcing.

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13
Q

What are the major demographic challenges in HRM?

A

Aging workforce, increased diversity, and gender inclusion.

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14
Q

What is the role of certifications like CHRP in HR?

A

Provides professional credentials to HR practitioners for better competency.

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15
Q

What is the importance of job satisfaction in HRM?

A

Increases employee engagement, productivity, and retention.

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16
Q

Define proactive change.

A

Anticipating and preparing for future opportunities to benefit the organization.

17
Q

What is Six Sigma?

A

A methodology for improving efficiency and quality in processes.

18
Q

What are the common praises and complaints about workplaces?

A

Praises: Social environment, interest in work. Complaints: Economic dissatisfaction, poor management.

19
Q

What is the triple bottom line in HRM?

A

Focuses on economic, social, and environmental sustainability.

20
Q

How does technology affect HR practices?

A

It automates processes, supports analytics, and transforms task execution.

21
Q

List the core functions of HRM.

A

Job design, recruitment, training, performance management, compensation, employee well-being.

22
Q

What is the significance of work-life balance in HRM?

A

Improves employee satisfaction and retention.

23
Q

How does HRM address diversity challenges?

A

Promotes inclusion, adapts to workforce changes, and ensures fair treatment.

24
Q

What is the role of HR managers in change management?

A

To drive organizational and individual adaptations effectively.

25
Define downsizing.
Strategically reducing the workforce to manage costs.
26
What is the role of workforce education in HRM?
Prepares employees for current and future roles, enhancing adaptability.
27
What is outsourcing?
Contracting external providers to perform tasks previously done in-house.
28
Why is HRM critical for business outcomes?
It aligns workforce capabilities with organizational goals, driving performance and productivity.
29
List potential exam questions related to HRM.
1) Define HRM. 2) Discuss six competitive issues. 3) Explain human capital.
30
How does HRM impact organizational outcomes?
Improves public perception, performance, and compliance with strategies.