CH 1 HR Flashcards

1
Q

What is Human Resource Management (HRM)?

A

Managing human talent to achieve organizational goals.

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2
Q

What are the key individual outcomes impacted by HRM?

A

Job satisfaction, person-job fit, health and well-being.

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3
Q

Define human capital.

A

Knowledge, skills, and capabilities of employees that provide economic value.

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4
Q

Why is human capital unique?

A

It’s intangible, employee-owned, and cannot be managed like physical assets.

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5
Q

What are the six competitive issues HRM addresses?

A

1) Containing costs, 2) CSR and sustainability, 3) Advancing technology, 4) Responding to crises, 5) Demographic diversity, 6) Educational shifts.

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6
Q

What are the strategies for containing labor costs?

A

Downsizing, furloughing, outsourcing, offshoring, nearshoring.

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7
Q

What is Corporate Social Responsibility (CSR)?

A

Acting in the best interests of communities and stakeholders.

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8
Q

What is sustainability in HRM?

A

Minimizing environmental harm while maintaining profitability.

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9
Q

How does HR Information Systems (HRIS) support HRM?

A

Automates tasks, improves decision-making, and enables data-driven HR strategies.

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10
Q

What is workforce analytics? HR

A

Using data to improve:

recruitment
performance,
leadership decisions.

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11
Q

What are the two types of organizational change?

A

Reactive change (response to external forces) and proactive change (preparing for opportunities).

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12
Q

List tools used for managing crises and disruptions.

A

Six Sigma, reengineering, downsizing, outsourcing.

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13
Q

What are the major demographic challenges in HRM?

A

Aging workforce, increased diversity, and gender inclusion.

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14
Q

What is the role of certifications like CHRP in HR?

A

Provides professional credentials to HR practitioners for better competency.

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15
Q

What is the importance of job satisfaction in HRM?

A

Increases employee engagement, productivity, and retention.

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16
Q

Define proactive change.

A

Anticipating and preparing for future opportunities to benefit the organization.

17
Q

What is Six Sigma?

A

A methodology for improving efficiency and quality in processes.

18
Q

What are the common praises and complaints about workplaces?

A

Praises: Social environment, interest in work. Complaints: Economic dissatisfaction, poor management.

19
Q

What is the triple bottom line in HRM?

A

Focuses on economic, social, and environmental sustainability.

20
Q

How does technology affect HR practices?

A

It automates processes, supports analytics, and transforms task execution.

21
Q

List the core functions of HRM.

A

Job design, recruitment, training, performance management, compensation, employee well-being.

22
Q

What is the significance of work-life balance in HRM?

A

Improves employee satisfaction and retention.

23
Q

How does HRM address diversity challenges?

A

Promotes inclusion, adapts to workforce changes, and ensures fair treatment.

24
Q

What is the role of HR managers in change management?

A

To drive organizational and individual adaptations effectively.

25
Q

Define downsizing.

A

Strategically reducing the workforce to manage costs.

26
Q

What is the role of workforce education in HRM?

A

Prepares employees for current and future roles, enhancing adaptability.

27
Q

What is outsourcing?

A

Contracting external providers to perform tasks previously done in-house.

28
Q

Why is HRM critical for business outcomes?

A

It aligns workforce capabilities with organizational goals, driving performance and productivity.

29
Q

List potential exam questions related to HRM.

A

1) Define HRM. 2) Discuss six competitive issues. 3) Explain human capital.

30
Q

How does HRM impact organizational outcomes?

A

Improves public perception, performance, and compliance with strategies.