ch2 flashcards

1
Q

What is Strategic HR Management (SHRM)?

A

Aligning HR practices with strategic goals to drive success.

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2
Q

What are High-Performance Work Systems (HPWS)?

A

HR practices that attract, develop, and retain high-performing employees.

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3
Q

List the steps in Strategic HR Planning.

A

1) Mission, Vision, and Values. 2) External Analysis. 3) Internal Analysis. 4) Strategy Formulation. 5) Strategy Implementation. 6) Evaluation and Assessment.

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4
Q

What are the key elements of a mission statement?

A

Defines the organization’s purpose and scope.

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5
Q

What is the VRIO Framework?

A

Valuable, Rare, Inimitable, and Organized resources for competitive advantage.

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6
Q

Define the Balanced Scorecard.

A

A framework for aligning operational objectives with strategic goals.

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7
Q

What are the four perspectives of the Balanced Scorecard?

A

Financial, Customer, Processes, Learning.

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8
Q

What is environmental scanning?

A

Monitoring external forces like economic, technological, and demographic changes.

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9
Q

List Porter’s Five Forces.

A

1) Customers. 2) Rival firms. 3) New entrants. 4) Substitutes. 5) Suppliers.

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10
Q

What are the two types of alignment in functional strategy?

A

Vertical alignment and horizontal alignment.

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11
Q

What is SWOT analysis?

A

Evaluation of Strengths, Weaknesses, Opportunities, and Threats.

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12
Q

What are the two main categories of HR metrics?

A

Human Capital Metrics and HR Metrics.

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13
Q

What is quality of fill?

A

A metric assessing how well new hires perform on the job.

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14
Q

What are some options for dealing with surplus employees?

A

Layoffs, attrition, hiring freezes, and terminations.

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15
Q

Define corporate strategy.

A

Defines the markets, competitors, and how a firm will compete.

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16
Q

What is the difference between low-cost and differentiation strategies?

A

Low-cost focuses on efficiency; differentiation offers unique value.

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17
Q

What is strategic flexibility?

A

The ability to adapt quickly to changing business environments.

18
Q

What is benchmarking?

A

Comparing organizational performance with industry standards.

19
Q

What is a cultural audit?

A

An evaluation of work-life quality, leadership, and empowerment in an organization.

20
Q

What is the significance of forecasting in HRP?

A

Predicts future labor supply and demand to plan effectively.

21
Q

What are the key aspects of core capabilities?

A

Integrated knowledge, processes, and people creating value for customers.

22
Q

What is a stakeholder in external analysis?

A

Key groups with an interest in the firm’s activities, e.g., investors, employees, customers.

23
Q

What is severance pay?

A

Lump-sum payment to terminated employees based on tenure.

24
Q

What is the role of action plans in strategy implementation?

A

Balance workforce supply and demand through staffing strategies.

25
Q

What are human capital metrics?

A

Measures workforce aspects like turnover and engagement.

26
Q

List the steps in external analysis.

A

1) Environmental Scanning. 2) Porter’s Five Forces. 3) Stakeholder Analysis.

27
Q

What is internal analysis?

A

Examines core capabilities, composition, and culture for organizational success.

28
Q

Define horizontal alignment in HR strategy.

A

Aligning HR practices to reinforce each other internally.

29
Q

What are staffing tables?

A

Graphs showing current and future employee needs.

30
Q

How does HRP impact strategic planning?

A

Ensures workforce capabilities align with long-term business goals.

31
Q

What is resource flexibility?

A

Having human resources capable of diverse roles and tasks.

32
Q

What is the purpose of cultural audits?

A

Assess employee engagement, leadership styles, and work environment quality.

33
Q

What is the role of SWOT analysis in strategy formulation?

A

Identifies internal strengths/weaknesses and external opportunities/threats.

34
Q

What is attrition?

A

Natural reduction of workforce through retirements, resignations, or deaths.

35
Q

How does outsourcing support strategy implementation?

A

Provides staffing flexibility and cost control.

36
Q

List the types of corporate strategies.

A

Concentration, Growth, Diversification.

37
Q

What is vertical alignment?

A

Connecting HR initiatives with overall business objectives.

38
Q

What are the benefits of high-performance work systems?

A

Improves talent acquisition, employee involvement, and organizational commitment.

39
Q

What is a hiring freeze?

A

Suspension of hiring to reduce workforce costs.

40
Q

How does HR evaluate human capital readiness?

A

Gap analysis between talent supply and organizational needs.