ch 6 Flashcards

1
Q

What is the difference between recruitment and selection?

A

Recruitment = Attracting applicants 📝, Selection = Choosing the best one 🎯

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2
Q

What is the goal of the selection process?

A

Predict who will succeed and hire them!

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3
Q

Why is hiring the wrong person costly?

A

A bad hire costs $20K+ for intermediate roles, $100K+ for executives, and legal claims can cost $1.5M.

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4
Q

What are KSAOs?

A

Knowledge, Skills, Abilities, & Other Attributes - key factors in hiring decisions.

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5
Q

What are the two key types of ‘fit’ in hiring?

A

Person-Job Fit ✅ (Matches job needs) & Person-Organization Fit ✅ (Aligns with company culture).

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6
Q

What are the 5 main steps of the selection process?

A

1️⃣ Initial Screening, 2️⃣ Pre-Employment Tests, 3️⃣ Interviews, 4️⃣ Post-Interview Checks, 5️⃣ Decision.

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7
Q

What are common biases in resume screening?

A

Name Bias, Employment Gaps, Unconscious Preferences.

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8
Q

What is the purpose of pre-employment tests?

A

To objectively measure a candidate’s suitability for the job.

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9
Q

List 5 types of pre-employment tests.

A

1️⃣ Cognitive, 2️⃣ Work Sample, 3️⃣ Personality, 4️⃣ Integrity, 5️⃣ Physical Ability.

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10
Q

What is an assessment center?

A

A structured test where candidates perform real job tasks.

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11
Q

What is Criterion-Related Validity?

A

It’s a way to check if a test or measurement actually predicts or reflects real-world performance. In other words, does the test measure what it’s supposed to in a meaningful way?

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12
Q

What is the difference between reliability and validity?

A

Reliability = Consistency 📏, Validity = Accuracy 🎯.

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13
Q

What are structured interviews?

A

Pre-set questions & scoring criteria for fairness ✅.

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14
Q

What is a behavioral interview?

A

Asks candidates how they handled past situations (STAR method).

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15
Q

Why are unstructured interviews risky?

A

Higher chance of bias and lower predictive power ❌.

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16
Q

What are the 3 major selection decision-making models?

A

Compensatory (high scores offset weaknesses), Multiple-Cutoff (minimum scores required), Multiple-Hurdle (elimination at each stage).

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17
Q

What is the selection ratio formula?

A

Selection Ratio = Hires / Applicants

18
Q

What does a low selection ratio mean?

A

More competition = Better candidates.

19
Q

What is the STAR method?

A

Situation, Task, Action, Result - used in behavioral interviews.

20
Q

How do reference checks help in hiring?

A

They verify work history, performance, and integrity.

21
Q

What is a compensatory selection model?

A

High scores in one area can offset weaknesses in another.

22
Q

What is the difference between the Multiple-Cutoff & Multiple-Hurdle Models?

A

Multiple-Cutoff = Must pass all sections, Multiple-Hurdle = Pass one step at a time.

23
Q

Why do companies conduct background checks?

A

To ensure safety, honesty, and legal compliance.

24
Q

What type of jobs require integrity tests?

A

Jobs with high trust & ethical standards (e.g., finance, security).

25
What does 'cross-validation' mean in pre-employment testing?
Retesting a selection tool with a new sample to verify accuracy.
26
What is concurrent validity?
Measures if test scores match current employees’ performance.
27
What is predictive validity?
Measures if test scores predict future job performance.
28
Why is social media screening controversial?
Privacy concerns & potential bias.
29
What are panel interviews?
Multiple interviewers assess a candidate together.
30
What is an asynchronous interview?
A pre-recorded video interview, often AI-reviewed.
31
What is construct validity?
Measures if a test assesses a psychological trait (e.g., intelligence).
32
Why should companies avoid using gut feeling in hiring?
Increases bias and reduces accuracy ❌.
33
What type of interview is best for leadership roles?
Behavioral interviews - since past behavior predicts future performance.
34
What are some illegal interview questions?
'Are you married?' ❌ 'Do you plan to have kids?' ❌ 'How old are you?' ❌
35
What is a work sample test?
A practical test where candidates perform actual job tasks.
36
Why are structured interviews more valid than unstructured ones?
They minimize bias and are more predictive of success.
37
Why is reference-checking important?
Confirms candidate’s past job performance and avoids fraudulent resumes.
38
What’s the biggest risk of personality tests in hiring?
They may not accurately predict job performance.
39
What is job-related content validity?
Measures if a test directly relates to job tasks (e.g., a driving test for truck drivers).
40
What is the best approach for making hiring decisions?
Statistical approach ✅ (data-driven) over Clinical approach ❌ (gut feeling).