Ch 8 - Empowering and Engaging Others

Question 1

Dimension of empowerment

Answer 1

Personal consequence, Self-determination, Trust, and Meaning

Question 2

Positive outcomes of engagement

Answer 2

1. Match authority with responsibility
2. Focus accountability on results
3. Allow participation
4. Clarify consequences

Question 3

Task identity

Answer 3

An attribute of a job that enables an individual to perform a complete job from beginning to end.

Question 4

Task significance

Answer 4

The degree to which the performance of a task affects the work or lives of other people. The greater its significance, the more meaningful the job is to the worker.

Question 5

Task-facilitating

Answer 5

Help the team accomplish its outcome objectively.

Question 6

Self-efficacy

Answer 6

An empowered feeling of possessing the capability and competence to perform a task successfully.

Question 7

SMART goals

Answer 7

Goals that are specific, measurable, aligned, realistic, and time-bound.

Question 8

Effective outcomes of engagement

Answer 8

High morale and motivation, stronger interpersonal relationship, successful task completion, and increased problem-solving abilities.

Question 9

Creating confidence

Answer 9

One of the prescriptions for fostering empowerment, but it does not involve replacing negative emotions with positive ones. When managers create confidence, they bring about empowerment in others.

Question 10

Articulating a clear vision and goals

Answer 10

One of the prescriptions for fostering empowerment, but it does not involve replacing negative emotions with positive emotions. People are empowered when they are provided with SMART goals that help them clarify how they can achieve a valued outcome.

Question 11

Connecting to outcomes

Answer 11

One of the prescriptions for fostering empowerment, but it does not involve replacing negative emotions with positive emotions. Employees feel more empowered when they can see the outcomes of their work.