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Developing Management Skills > Ch 1 - Self-Awareness > Flashcards

Ch 1 - Self-Awareness Flashcards

1
Q

Sensitive line

A

The point at which individuals become defensive or protective when encountering information about themselves that is inconsistent with their self-concept or when encountering pressure to alter their behavior

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2
Q

Cognitive style

A

The manner in which individuals gather and evaluate information they receive. Refers to the inclination each person has to perceive, interpret, and respond to information in a certain way.

Dimensions of cognitive style
Individuals who score high on the knowing style tend to emphasize facts, details, and data.
Individuals who score high on the planning style tend to emphasize planning and preparation.
Individuals who score high on the creating style tend to focus on spontaneity and possibilities.

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3
Q

Ethical decision making

A

A well-developed set of moral principles used when making decisions.

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4
Q

Values maturity

A

The level of moral development displayed by individuals.

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5
Q

Tolerance of ambiguity

A

An individual’s ability to cope with ambiguous, fast-changing, or unpredictable situations in which information is incomplete, unclear, or complex.

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6
Q

Knowing cognitive style

A

Dimensions of cognitive style

Individuals who score high on the knowing style tend to emphasize facts, details, and data.

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7
Q

Planning cognitive style

A

Individuals who score high on the planning style tend to emphasize planning and preparation.

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8
Q

Creating cognitive style

A

Individuals who score high on the creating style tend to focus on spontaneity and possibilities.

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9
Q

Affective orientation

A

An emphasis on open displays of emotion and feeling as being acceptable, used in contrast to a neutral orientation.

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10
Q

Neutral orientation

A

An emphasis on rational and stoic approaches to problem solving.

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11
Q

Collectivism

A

An emphasis on the group, on the combined unit, and on joining with others.

As opposed to Individualism

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12
Q

Individualism

A

An emphasis on the self, on independence, and on uniqueness.

As opposed to Collectivism

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13
Q

Orientation of change

A

An individual’s adaptability to ever-increasing levels of ambiguity and turbulence

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14
Q

Personal values

A

An individual’s standards that define what is good or bad, worthwhile or worthless, desirable or undesirable, true or false, and moral or immoral.

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15
Q

The threat-rigidity response

A

The name of the response people demonstrate when they are threatened or encounter uncomfortable information, or when uncertainty is created; they tend to become rigid, and they hunker down, and protect themselves.

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16
Q

Dimensions of cultural values

A

Dimensions of cultural values

Particularism vs Universalism
Individualism vs Collectivism
Affective vs Neutral
Specific vs Diffuse
Achievement vs Ascription 
Past and Present vs Future
Internal vs External
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17
Q

Emotional intelligence

A

Identifies emotional awareness and control

EQ, including self-awareness, has been identified as the most important factor in accounting for success in leaders and managers.

18
Q

IQ

A

IQ is not the most important factor in accounting for success in leaders and managers.

19
Q

What is the most important factor for success?

A

Emotional intelligence including self-awareness, has been identified as the most important factor in accounting for success in leaders and managers.

IQ is not the most important factor in accounting for success in leaders and managers.

Expertise is not the most important factor in accounting for success in leaders and managers.

Longevity in a position is not the most important factor in accounting for success in leaders and managers.

20
Q

Expertise

A

Expertise is not the most important factor in accounting for success in leaders and managers.

21
Q

Longevity

A

Longevity in a position is not the most important factor in accounting for success in leaders and managers.

22
Q

Kohlberg’s model

A

Kohlberg’s model (Values Maturity Model)

1st stage: Preconventional (self-centred) level includes:

  1. Punishment and Obedience
  2. Individual Instrumental Purpose and Exchange

2nd stage: Conventional (conformity) level includes:

  1. Mutual interpersonal expectations, relationships, and conformity. Right is being concerned about others’ feelings and maintaining trust by keeping expectations and commitments. The Golden Rule is relevant.
    4: Social system and conscience maintenance. What is right is guided by internal, universal ethical principles. When laws violate principles, the law is ignored.

3rd stage: Postconventional (principled) level includes:

  1. : Prior rights and social contract or utility. This stage is where right is upholding the rights, values and contracts of others in society; moral behavior is freely chosen.
  2. Universal Ethical Principles. Right is guided by internal, universal ethical principles. When laws violate principles, the laws are ignored.
23
Q

Attitudes toward change

A

Identifies adaptability and responsibility

24
Q

Cognitive Style

A

Identifies information acquisition and evaluation

25
Q

Values

A

Identifies persona standards and moral judgement

26
Q

Core Self-evaluation

A

Identifies underlying personality attributes

Includes:
Self-esteem
Self-efficacy
Emotional Stability
Locus of control
27
Q

Universalism vs Particularism

A

Universalism - societal rules and norms are valued

Particularism - Individual relationships are valued

28
Q

Individualism vs Collectivism

A

Individualism - Individual contributions are valued

Collectivism - Team contributions are valued

29
Q

Affective vs Neutral

A

Affective - Showing emotions is valued

Neutral - Unemotional responses are valued

30
Q

Specific vs Diffuse

A

Specific - Segregating life’s roles is valued

Diffuse - Integrating life’s roles is valued

31
Q

Achievement vs Ascription

A

Achievement - Personal accomplishment is valued

Ascription - Inherent attributes are valued

32
Q

Past and Present vs Future

A

Past and Present - Past is tightly connected to the future

Future - Future is disconnected but valued

33
Q

Internal vs External

A

Internal - Individual control is valued

External - Control comes from outside forces

34
Q

Types of values

A

Instrumental values prescribe desirable standards of conduct or methods for attaining an end.

Terminal values prescribe desirable ends or goals for the individual.

35
Q

Instrumental values

A

Instrumental values prescribe desirable standards of conduct or methods for attaining an end.

Two types: morality and competence

Violating moral values causes feelings of guilt (I did something bad). Violating competence values brings feelings of shame (I am bad).

36
Q

Terminal values

A

Terminal values prescribe desirable ends or goals for the individual.

Two types: personal (ex peace of mind) and social (ex world peace)

37
Q

Preconventional Stage

A

Kohlberg’s model (Values Maturity Model)

1st stage: Preconventional (self-centred) level includes:

  1. Punishment and Obedience
  2. Individual Instrumental Purpose and Exchange

2nd stage: Conventional (conformity) level includes:

  1. Mutual interpersonal expectations, relationships, and conformity. Right is being concerned about others’ feelings and maintaining trust by keeping expectations and commitments. The Golden Rule is relevant.
    4: Social system and conscience maintenance. What is right is guided by internal, universal ethical principles. When laws violate principles, the law is ignored.

3rd stage: Postconventional (principled) level includes:

  1. : Prior rights and social contract or utility. This stage is where right is upholding the rights, values and contracts of others in society; moral behavior is freely chosen.
  2. Universal Ethical Principles. Right is guided by internal, universal ethical principles. When laws violate principles, the laws are ignored.
38
Q

Conventional stage

A

Kohlberg’s model (Values Maturity Model)

2nd stage: Conventional (conformity) level includes:

  1. Mutual interpersonal expectations, relationships, and conformity. Right is being concerned about others’ feelings and maintaining trust by keeping expectations and commitments. The Golden Rule is relevant.
    4: Social system and conscience maintenance. What is right is guided by internal, universal ethical principles. When laws violate principles, the law is ignored.
39
Q

Postconventional stage

A

Kohlberg’s model (Values Maturity Model)

3rd stage: Postconventional (principled) level includes:

  1. : Prior rights and social contract or utility. This stage is where right is upholding the rights, values and contracts of others in society; moral behavior is freely chosen.
  2. Universal Ethical Principles. Right is guided by internal, universal ethical principles. When laws violate principles, the laws are ignored.
40
Q

Locus of control

A

This is the second dimension of orientation towards change. (The other is tolerance of ambiguity.)

It is the attitude people develop regarding the extent to which they are in control of their own destinies. They can have an internal or external locus of control.

41
Q

Internal locus of control

A

The belief that the individual is the cause of their own successes and failures

42
Q

External locus of control

A

The belief that outside sources are the cause of an individuals successes and failures

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