Ch 6 - Motivating Others

Question 1

5 tools to overcome poor performance due to lack of ability

Answer 1

Resupply, Retraining, Refit, Reassign, & Release

Question 2

Ability

Answer 2

The product of aptitude multiplied by training and opportunity.
Ability = Aptitude x Training x Resources.

Question 3

Motivation

Answer 3

The product of desire multiplied by commitment.

Motivation = Desire x Commitment.

Question 4

Performance

Answer 4

The product of ability multiplied by motivation.

Performance = Ability x Motivation

Question 5

Expertise

Answer 5

Cognitive ability resulting from formal training and education or from on-the-job experience.

Question 6

The need for power

Answer 6

An expressed desire for control, or influence, over others.

Question 7

The need for affiliation

Answer 7

The second of Murray’s needs; it involves relying on other individuals in order to feel reassured and acceptable. It is defined as an expressed desire for social relations.

Question 8

The need for achievement

Answer 8

An expressed desire for accomplishment and recognition. It is defined as an individual’s personal “competition with a standard of excellence.”

Question 9

The need for control

Answer 9

The desire to maintain for oneself a satisfactory balance of power and influence in relationships.