ch 8 Flashcards
3 things in planning management function
goals
strategies
how difficult goals may be
define centralization
how much is all under one person?
3 leading management functions
motivation
leadership styles
productivity
3 things in controlling management function
what should be controlled and how
performance deviation
management info system
define performance deviation
when performance doesn’t meet expectations
3 assumptions of rationality
objective and logical
clear problem and goal
all alternatives and consequences
define bounded rationality
rational but limited by ability to process info
accept good enough decisions
define escalation of commitment
increased commitment despite evidence that might be wrong
subconscious mental processing
managers use data from subconscious mind for decision making
value or ethics based decisions
decisions based on ethics or culture
experience based decisions
based on past experience
affect initiated decisions
managers make decisions based on feelings and emotions
cognitive based decisions
decisions from skill knowledge and training
evidence based management
use evidence to improve practices
structured problems
straight and familiar, easily defined
define program decision
repetitive choice dealt with by routine approach
define procedure decision
related sequential steps that decision makers use to respond to structured problem
define rule
explicit statement of what can/can’t be done
define policy
decision making guideline
unstructured problem
new or unusual info
incomplete/ambiguous
define non program decision
unique and nonrecurring
maximax
optimist maxes max payoff
maximin
pessimist makes worse option as good as possible
minimax
manager choice to minimize max regret
