ch 2 Flashcards

1
Q

define organizational culture

A

vibes in the company
shared beliefs and values in company

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2
Q

define organizational environment

A

the industry vibes

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3
Q

omnipotent org culture

A

manager directly responsible for org success/failure

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4
Q

symbolic org culture

A

managers influence is effected by external factors

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5
Q

define outcome orientation

A

how manager focuses on results vs how they are achieved

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6
Q

define people orientation

A

how much choices are impacted by their affect on people

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7
Q

define team orientation

A

work organized for teams or solos?

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8
Q

define aggressiveness

A

employees being competitive vs cooperating

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9
Q

define cultural stability

A

how much choices maintain status quo within company

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10
Q

define innovation and risk taking

A

employees encouraged to take risks

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11
Q

pros of strong culture

A

loyal employees
high performance

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12
Q

cons of strong culture

A

don’t try new things

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13
Q

define subculture

A

dept./geographical specific
additional values on top of company wide

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14
Q

how culture impacts managers

A

changes what activities are encouraged

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15
Q

different kinds of culture

A

innovative
ethical
customer-responsive
supporting diversity
sustainability

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16
Q

external organizational factors

A

economic
demographic
political
societal beliefs
technological
global

17
Q

define stakeholders

A

all involved in/affected by company