ch 2 Flashcards
define organizational culture
vibes in the company
shared beliefs and values in company
define organizational environment
the industry vibes
omnipotent org culture
manager directly responsible for org success/failure
symbolic org culture
managers influence is effected by external factors
define outcome orientation
how manager focuses on results vs how they are achieved
define people orientation
how much choices are impacted by their affect on people
define team orientation
work organized for teams or solos?
define aggressiveness
employees being competitive vs cooperating
define cultural stability
how much choices maintain status quo within company
define innovation and risk taking
employees encouraged to take risks
pros of strong culture
loyal employees
high performance
cons of strong culture
don’t try new things
define subculture
dept./geographical specific
additional values on top of company wide
how culture impacts managers
changes what activities are encouraged
different kinds of culture
innovative
ethical
customer-responsive
supporting diversity
sustainability