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BUS 214 > CH 5 > Flashcards

CH 5 Flashcards

1
Q
  1. An ethical issue is defined as a problem, situation, or opportunity that _______.
    a. has no correct answer
    b. harms the environment
    c. requires society as a whole to choose among several actions that must be evaluated as right or wrong
    d. requires an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical
    e. is a trade-off between & equity and efficiency
A

d

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2
Q
  1. Insider trading can be defined as which of the following?
    a. The practice of offering something (often money) in order to gain an illicit advantage from someone in
    authority
    b. The collection and analysis of information on markets, technologies, customers, and competitors, as well as on socioeconomic and external political trend
    c. The process of dishonestly creating, distributing, promoting, and pricing products
    d. Exaggerated advertising, blustering, and boasting upon which no reasonable buyer would rely
    e. The buying or selling of stocks by insiders who possess information that is not yet public
A

e

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3
Q
  1. Which of the following is an important element of virtue and is defined as being whole, sound, and in an unimpaired condition?
    a. Optimization
    b. Ethical issue
    c. Honesty
    d. Trust
    e. Integrity
A

e

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4
Q
  1. A secret agreement between two or more parties for a fraudulent, illegal, or deceitful purpose is known as _______.
    a. optimization
    b. insider trading
    c. collusion
    d. a dilemma
    e. a conflict of interest
A

c

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5
Q
  1. When an employee sorts through a competing business’s trash to see if there are any documents that could reveal secret information, this is an example of a misuse of which of the following?
    a. An ethical issue
    b. Corporate intelligence
    c. Collusion
    d. Puffery
    e. A moral attribute
A

b

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6
Q
  1. Issues related to fairness and honesty may arise because business is often regarded as which of the following?
    a. A legal case where everything must be done to the letter of the law
    b. A contest with the most ethical firm “winning”
    c. A guerilla war where businesses seek to destroy each other
    d. A game governed by-its own rules rather than those of society
    e. A game governed by social values
A

d

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7
Q
  1. War metaphors are common in business. Why can this kind of mindset be dangerous for business leaders?
    a. Because it may lead executives to become violent
    b. Because it may foster the idea that anything is acceptable in business
    c. Because it results in organizations that are not profitable
    d. Because it encourages executives to commit blatantly illegal actions
    e. Because business is more like a game than a war
A

b

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8
Q
  1. Conflicts of interest arise when an individual must choose between which of the following?
    a. To advance their own personal interests, those of the organization, or those of some other group
    b. To advance the interests of the organization or those of society
    c. To communicate in ways that deceive, manipulate, or conceal facts in order to harm others or to be honest
    d. To carry out an assignment they perceive to be unethical or to act ethically
    e. To report an unethical coworker to internal leadership or outside authorities
A

a

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9
Q
  1. The offering of something of value in order to gain an illicit advantage is known as _______.
    a. collusion
    b. hacking
    c. gift exchange
    d. a conflict of interest
    e. bribery
A

e

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10
Q
  1. The process of handling a high-impact event characterized by ambiguity and the need for swift action to assess and respond to potential damage is known as which of the following?
    a. Human resource management
    b. Ethical issue awareness
    c. Crisis management
    d. Bullying
    e. Environmental, social, governance (ESG)
A

c

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11
Q
  1. Any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression is known as which of the following?
    a. Stealing
    b. Insider trading
    c. Fraud
    d. Misappropriation
    e. Accounting fraud
A

c

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12
Q
  1. If a message has a tendency to mislead, confuse, or deceive the public, it is considered _______.
    a. an implied falsity
    b. marketing fraud
    c. literally false
    d. puffery
    e. collusion
A

a

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13
Q
  1. When a restaurant claims that it sells the world’s best cup of coffee, it could be accused of which of the following?
    a. Concealed facts
    b. False labeling
    c. Deceptive advertising
    d. Implied falsity
    e. Puffery
A

e

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14
Q
  1. Optimization is defined as which of the following?
    a. The quality of being
    b. A trade-off between
    c. An interchange of giving and receiving in social relationships
    d. How wealth or income is distributed between employees within a company
    e. A lack of integrity, Oincomplete disclosure, and an unwillingness to tell the truth
A

b

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15
Q
  1. Which of the following types of misconduct is personal in nature but is generally committed in the belief that the action is furthering organization goals?
    a. Discrimination
    b. Lying to employees
    c. Bullying
    d. Safety violations
    e. Sexual harassment
A

b

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16
Q
  1. An activity is probably ethical if which of the following is true?
    a. It is approved of by most members of an organization and is customary in the industry.
    b. It is approved of by no one in the organization, but has been carried out in the industry before.
    c. It is customary in the industry.
    d. It does not violate any laws.
    e. It does not make consumers feel cheated, deceived, or manipulated.
A

a

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17
Q
  1. What is the first step toward understanding business ethics?
    a. Know your company’s ethical policies.
    b. Know your own morals and philosophies.
    c. Know society’s ethical policies.
    d. Develop ethical issue awareness.
    e. Develop a set of deceision-making rules.
A

d

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18
Q
  1. Which of the following is associated with a person who understands right/wrong behavior but uses tricks to obtain an unfair advantage?
    a. Shoplifting
    b. Collusion
    c. Guile
    d. Shrinkage
    e. Implied falsity
A

c

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19
Q
  1. When does the ethical decision-making process begin?
    a. With a conflict of interest
    b. When an individual experiences a conflict between his or her values and those of his or her firm
    c. When stakeholders trigger ethical issue awareness and individuals openly discuss it with others
    d. With a conflict in values
    e. When an individual experiences a conflict between his or her values and those of society
A

c

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20
Q
  1. Twenty-seven states have introduced the Healthy Workplace Bill to consider ways to combat which of the following?
    a. Bullying
    b. Sexual harassment
    c. Obesity
    d. Discrimination
    e. Substance abuse
A

a

21
Q
  1. Accountants must abide by a strict code of ethics that defines their responsibilities to which of the following?
    a. Only their clients only
    b. Both their clients and the public interest
    c. Only the public only
    d. Both their investors and shareholders
    e. Only government regulators
A

b

22
Q
  1. Which of the following statements best describes affirmative action programs?
    a. Affirmative action programs require quotas to govern employment decisions.
    b. Affirmative action programs have eliminated discrimination in employment.
    c. Affirmative action programs are required in all organizations by law.
    d. Affirmative action programs involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.
    e. Affirmative action programs have fallen out of favor because they have been proven to result in reverse discrimination against nonminorities who are the most qualified for the position.
A

d

23
Q
  1. Which of the following is a question you need to ask when you suspect that workplace bullying has occurred?
    a. Has your boss given you a raise within the last year?
    b. Is your supervisor requiring impossible things from you without training?
    c. Are you attending all meetings called by your supervisor?
    d. Have you refused to work, talk, or socialize with others?
    e. Do you interfere with other employees’ work?
A

b

24
Q
  1. Which of the following is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled, or verbally abused?
    a. Fraud
    b. Sexual harassment
    c. Coercive power
    d. Bullying
    e. Dishonesty
A

d

25
Q
  1. Which of the following statements regarding abusive and intimidating behavior is true?
    a. Enduring abusive behavior is necessary to get ahead.
    b. Most abusive or intimidating behavior constitutes sexual harassment.
    c. An organization cannot grow if the manager is intimidating.
    d. Not everyone agrees on what constitutes abusive behavior.
    e. Abusive behavior like bullying is illegal in the workplace.
A

d

26
Q
  1. The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people who are _______.
    a. under the age of 18
    b. between the ages of 16 and 20
    c. aged 40 and older
    d. between the ages of 39 and 69
    e. younger than 18 and older than 39
A

c

27
Q
  1. Which of the following is the most common ethical problem for employees?
    a. Sexual assault
    b. Age discrimination
    c. Lying
    d. Abusive or intimidating behavior e. Performance probation
A

d

28
Q
  1. Which of the following makes it illegal for individuals, firms, or third parties doing business in American markets to “make payments to foreign government officials to assist in obtaining or retaining business”?

a. U.S. Foreign Corrupt Practices Act (FCPA)
b. Title VII of the Civil Rights Act
c. World Trade Organization (WTO)
d. Consumer Protection Act
e. Gramm-Leach-BlileyOAct

A

a

29
Q
  1. A salesperson told a client who was not an IT expert that the new software systems were much better than the client’s existing ones. To be convincing, the salesperson used a great deal of technical jargon that the client did not really understand. The salesperson did this intentionally to confuse the client. This example illustrates which of the following concepts?
    a. False advertising
    b. Implied falsity
    c. Omission lying
    d. Noise
    e. Surrogate lying
A

d

30
Q
  1. Which of the following is one of the three criteria that must be met to constitute a hostile work environment?
    a. Misconduct must be prevalent
    b. The manager must be directly involved
    c. The conduct was unwelcome
    d. Discrimination must be proven
    e. The workplace is unfriendly
A

c

31
Q
  1. An interchange of giving and receiving in social relationships is known as _______.
    a. reciprocity
    b. optimization
    c. honesty
    d. integrity
    e. justice
A

a

32
Q
  1. A company can be sued for discrimination if it does which of the following?
    a. Unilaterally abuses or intimidates its employees
    b. Creates an anticompetitive corporate culture
    c. Discharges a minority individual, but has a just cause for doing so
    d. Uses age as a hiring or firing criterion
    e. Has more men than women on staff
A

d

33
Q
  1. Which of the following is true of affirmative action programs?
    a. They involve the promotion of unqualified employees.
    b. They are not imposed by federal law on employers.
    c. They are not very commonly used anymore because of reverse discrimination concerns.
    d. They only involve the training of individuals.
    e. They involve the recruitment, hiring, promotion, and training of qualified individuals.
A

e

34
Q
  1. Which type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair economic advantage over an organization?
    a. Channel
    b. Accounting
    c. Consumer
    d. Product
    e. Conventional
A

c

35
Q
  1. Which type of fraudulent activity could involve a consumer staging an accident in order to seek damages?
    a. Whacking
    b. Duplicity
    c. Guile
    d. Defamation
    e. Collusion
A

b

36
Q
  1. Which type of fraudulent activity involves an employee who assists a consumer in committing the fraud?
    a. Whacking
    b. Duplicity
    c. Guile
    d. Defamation
    e. Collusion
A

e

37
Q
  1. In the past, bond ratings agencies were paid by the organizations that they rated, so organizations would shop around for the agency that gave them the best rating. This led to the agencies being accused of having which of the following?
    a. An unfair advantage
    b. Excessively complicated systems c. A hostile workplace
    d. Conflicts of interest
    e. An unprofitable business model
A

d

38
Q
  1. Which of the following are used to obtain or retain business and are not generally considered illegal in the United States?
    a. Facilitation payments
    b. Bribes
    c. Gifts
    d. Coercive techniques
    e. Threats
A

a

39
Q
  1. Which of the following requires an individual to choose among several actions that have negative outcomes?
    a. An ethical dilemma
    b. An ethical issue
    c. An unethical decision
    d. A dual relationship
    e. A bribe
A

a

40
Q
  1. Which of the following best describes a dual relationship?
    a. Any repeated, unwanted behavior of a sexual nature perpetrated upon one individual by another
    b. A sexual relationship between an employee and his or her immediate superior
    c. A relationship in which both parties consented but then one party later claims sexual harassment
    d. A situation in which a manager convinces his or her employee to engage in a sexual relationship in exchange for incentives
    e. A personal, loving, and/or sexual relationship with someone with whom you share professional responsibilities
A

e

41
Q
  1. An employee can only successfully accuse a co-worker of sexual harassment if it seriously affected their psychological well-being or caused physical injury.
    a. True
    b. False
A

false

42
Q
  1. The three fundamental elements of honesty, integrity, and equality are ones that motivate people to be fair.
    a. True
    b. false
A

false

43
Q
  1. Omission lying is intentionally not informing others of any differences, problems, safety warnings, or negative issues relating to a product or company that significantly affect awareness, intention, or behavior.
    a. True
    b. False
A

True

44
Q
  1. Examples of consumer fraud include shoplifting, collusion, guile, and duplicity.
    a. True
    b. False
A

True

45
Q
  1. Creating a perception or belief by words that intentionally deceives someone is related to which of the following?
    a. “Noise”
    b. Lying by omission
    c. What is defined as a “white” lie
    d. Lying by commission
    e. Context and intent
A

d

46
Q
  1. Which of the following types of misconduct involves a corporation’s financial reports, in which companies provide important information on which investors and others base decisions involving millions of dollars?
    a. Stealing
    b. Marketing fraud
    c. Accounting fraud
    d. Implied falsity
    e. Puffery
A

c

47
Q
  1. When someone looks over an employee’s shoulder while the employee types a password, they are engaging in a behavior known as _______.
    a. remote hacking
    b. system hacking
    c. whacking
    d. password guessing
    e. shoulder surfing
A

e

48
Q
  1. Which of the following refers to the process of dishonestly creating, distributing, promoting, and pricing products?
    a. Whacking
    b. Marketing fraud
    c. Accounting fraud d. Social engineering
    e. Puffery
A

b

49
Q
  1. Which of the following methods of corporate espionage involves tricking individuals into revealing their passwords or other valuable corporate information?
    a. Hacking
    b. Social engineering
    c. Dumpster diving
    d. Whacking
    e. Phone eavesdropping
A

b

BUS 214 (14 decks)

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