CH 1 Flashcards

1
Q

The term that comprises organizational principles, values, and norms that may originate from individuals, organizational statements, or from the legal system that primarily guides individual and group behavior in business is defined as _______.
a. stakeholder orientation
b. values
c. principles
d. business ethics
e. integrity management

A

D

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2
Q

ISO 19600 is a set of 10 principles concerning human rights, labor, the environment, and anti-corruption.
a. True
b. False

A

False

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3
Q

Why is the public more tolerant of consumer misconduct than business misconduct?
a. Businesses are expected to have a better idea of right and wrong.
b. The decisions of individuals have little to do with ethics in the business world.
c. There are big differences in wealth and success between businesses and consumers.
d. More organizations commit misconduct than individual consumers.
e. There is a large income disparity among professional businesspeople.

A

C

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4
Q

When an organization has a strong ethical environment, it usually focuses on the core value of placing whose interests first?
a. Customers’
b. Employees’
c. Stockholders’
d. Suppliers’
e. Distributors’

A

A

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5
Q

To survive and contribute to society, which of the following is true?
a. Businesses must operate at a loss.
b. Businesses must bribe foreign officials with facilitation payments.
c. Businesses must ignore the needs and desires of stakeholders.
d. Businesses must make a trade-off between profits and business ethics.
e. Businesses must earn a profit.

A

E

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6
Q

Which of the following statements about business ethics is true?

a. A firm that has ethical management will succeed financially.
b. Codes of ethics should cover every business ethics issue.
c. Business ethics focuses more on laws than on values.
d. Individuals apply the same ethical rules in business as they do at home.
e. Conflict or trade-offs do not exist between profits and business ethics.

A

E

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7
Q

As more than a compliance program, what is business ethics becoming?
a. An integral part of management’s efforts to achieve competitive advantage b. A guaranteed way to earn higher financial returns
c. Mainly a government regulatory issue
d. An initiative led by nonprofit organizations
e. A program that decreases profits but increases societal benefits

A

A

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8
Q

Ethically charged decisions _______.
a. are made at all levels of work and management
b. are made primarily by top management
c. stem from individual moral philosophies
d. are less important than other decision-making processes
e. are an isolated personal issue

A

A

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9
Q
  1. Corporate social responsibility is defined as which of the following?
    a. An organization’s obligation to maximize its positive effects and minimize its negative effects on stakeholders
    b. Principles, values, and norms that primarily guide individual and group behavior in the world of business
    c. The institutionalization of business ethics into all levels of business decision making
    d. A business’s responsibility to manufacture products that function properly
    e. Charitable contributions made by a business to enhance its reputation with stakeholders
A

a

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10
Q
  1. Firms taking action to prevent and detect business misconduct in cooperation with government regulation are incentivized to do so by the rewards that are the focus of which of the following?
    a. U.S. Sentencing Commission
    b. Defense Industry Initiative on Business Ethics and Conduct
    c. World Trade Organization
    d. United Nations Global Compacte. e.Federal Sentencing Guidelines for Organizations
A

e

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11
Q
  1. Which of the following statements about morals is true?
    a. Morals are the same as principles and ethics.
    b. Morals relate to the business’s ethical culture.
    c. Morals are emphasized in business ethics programs.
    d. Morals relate to you and you alone
    e. Morals do not have much influence over individual ethical decision making.
A

d

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12
Q
  1. Which of the following statements about values is true?
    a. Values are specific and pervasive boundaries for behavior that should not be violated.
    b. Values are acceptable behavior as defined by the company and industry.
    c. Values are attempts by businesses to minimize their negative impact on society.
    d. Values are a person’s moral philosophies about what is right or wrong
    e. Values are enduring beliefs and ideals that are socially enforced.
A

e

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13
Q
  1. Employees who view their organizational culture as ethical are more likely to _______.
    a. ask for a raise
    b. use their personal moral philosophies in decision making
    c. make personal sacrifices for the organization
    d. gain more organizational training
    e. have a greater desire to become managers themselves
A

c

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14
Q
  1. When building long-term relationships between businesses and consumers, which of the following is essential for success?
    a. Profit
    b. Governance
    c. Trust
    d. Knowledge
    e. A code of ethics
A

c

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15
Q
  1. In the Reagan/Bush eras, the major focus of the business world was on which of the following?
    a. Self-regulation rather than regulation by government
    b. Decreasing the number of mergers
    c. Decreasing the multinational presence in the U.S. marketplace
    d. Increasing government influence on the economic arena
    e. Improving business ethics
A

a

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16
Q
  1. Ethical culture is defined as which of the following?
    a. Ethical culture refers to rules, standards, and moral principles regarding what is right or wrong in specific
    situations.
    b. Ethical culture is the establishment and enforcement of ethical codes throughout an organization.
    c. Ethical culture involves the development of rules and norms that are socially enforced.
    d. Ethical culture refers to the codification of laws to reward organizations for taking action to prevent misconduct.
    e. Ethical culture is acceptable behavior as defined by the company and industry.
A

e

17
Q
  1. Employees’ perceptions of their firm as having an ethical climate lead to which of the following?
    a. Lack of focus on goals
    b. Greater focus on education
    c. Increased community involvement
    d. Improved relationships with competitors
    e. Performance-enhancing outcomes
A

e

18
Q
  1. A global compliance management standard that addresses risks, legal requirements, and stakeholder needs is known as ___________.
    a. the Ethical Trading Initiative
    b. the UN Global Compact
    c. the Defense Industry Initiative on Business Ethics and Conduct d. stakeholder theory
    e. ISO 19600
A

e

19
Q
  1. Investors are concerned about business ethics because they know that misconduct can _______.
    a. harm the ability to monitor changes
    b. increase prices of consumer products
    c. cause delays in government intervention
    d. lower stock prices
    e. complicate business financial reporting
A

d

20
Q
  1. Why is the public more tolerant of consumer misconduct than business misconduct?
    a. Businesses are expected to have a better idea of right and wrong.
    b. The decisions of individuals have little to do with ethics in the business world.
    c. There are big differences in wealth and success between businesses and consumers.
    d. More organizations commit misconduct than individual consumers.
    e. There is a large income disparity among professional businesspeople.
A

c

21
Q
  1. What happens when society deems a particular business action as wrong or unethical?
    a. Legislation usually follows.
    b. The guilty individual is jailed.
    c. Self-regulation is deemed a failure. d. The company goes bankrupt.
    e. Fines automatically follow.
A

a

22
Q
  1. Every organization has the potential for unethical behavior, even if it is not a business.
    a. True
    b. False
A

a

23
Q
  1. Morals are enduring beliefs and ideals that are socially enforced. a. True
    b. False
A

b

24
Q
  1. A majority of consumers believe it is a company’s responsibility to have a moral or ethical viewpoint.
    a. True
    b. False
A

a

25
Q
  1. Specific and pervasive boundaries for behavior that should not be violated are known as _______.
    a. philosophy
    b. values
    c. principles
    d. business ethics
    e. morals
A

c

26
Q
  1. Which of the following concepts refers to a person’s personal philosophy about what is right or wrong?
    a. Philosophy
    b. Values
    c. Principles
    d. Integrity
    e. Moral
A

e

27
Q
  1. A situation where a person is faced with multiple choices, all of which are undesirable as defined by that person, is known as a(n) _______.
    a. value dilemma
    b. integrity management
    c. philosophical dilemma
    d. legal dilemma
    e. moral dilemma
A

e