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Inspectors CPK 2018 - OJM > CH 3 Staff Management 2 > Flashcards

CH 3 Staff Management 2 Flashcards

1
Q

What two things/documents underpin Professional Police Conduct?

A

Police values and Code of Conduct

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2
Q

What incidents require the IPCA to be notified either under s.13 IPCA Act 1988 or by MOU with the IPCA?

Clue: D, SBH, SM, ND, R

A
  • s.13 IPCA Act
    • incidents involving death/serious bodily harm
  • MOU
    • serious misconduct
    • neglect of duty consitituting criminal offending
    • Anything affecting NZP reputation
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3
Q

Who manages the following complaint investigations?

  • Minor/misconduct complaints
  • s.13 or MOU complaints
A
  • Generally emplyee’s manager/supervisor
  • District Police Professional Conduct Manager
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4
Q

What does s.15 IPCA Act say that the Commissioner must do with every police complaint Police recieve?

A

Notify the IPCA of all complaints received as soon as possible but no later than 5 working days.

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5
Q

What does s.20 IPCA Act cover in respect to the Commissioner reporting back to the Authority after an investigation has been completed? (5)

Clue: 2 months…

A
  • Shall report back no later that 2 months
  • state weather upheld, if so what action/proposed action
  • or settle by conciliation
  • Give IPCA investigation material to see adequate job
  • may consult authority on proposals before this report
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6
Q

What are the five categories of complaints used by the IPCA? (5)

Clue: Serious, ….

A
  1. Serious -IPCA may do own investigation
  2. Serious/Significant-IPCA actively oversee investigation
  3. Significant/Mid level-investigation reviewed by IPCA
  4. Appropriate for conciliation-referred to Police
  5. Minor Matters -NFA by IPCA
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7
Q

What is the common sence approach to determining if a matter need to be reffered to the IPCA under the MOU?

Clue: ‘If the incident…’

A

If the incident or matter will cause a loss in trust and confidence in the New Zealand Police.

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8
Q

What are the three principles when receiving a police complaint from a complainant?

Clue: “Every complainant must…”

A
  • be treated with with courtesy, compassion and respect
  • have complaint received and actioned quickly
  • advised of procedure for actioning complaint
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9
Q

When must the PNHQ Duty Officer be contacted? (5)

A
  • Death or Serious Injury:
    • Police Duty (cell death, pursuit,shootings, etc)
    • Police employees (arising from duty or employment)
  • Significant incidents involving other agencies
  • Incidents involving:
    • Members of Parliament, politians, diplomats, dignitaries
  • High profile crims or incident that will cause Media attention
  • SIgnificant involving Police action/integrity
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10
Q

Inappropriate behaviour by police employee continually need to be…?

Clue: Challenged, R, I, DW

A
  • challenged
  • reported
  • investigated
  • appropriately dealt with
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11
Q

What is regarded as inappropriate behaviour? (4)

Clue: UB, COC, SW, HBD

A
  • Unethical behaviour (causes concern)
  • May breach Code of Conduct
  • Serious wrongdoing
  • Harrassement, bullying and discrimination
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12
Q

What is not considered innappropriate behaviour? (3)

Clue: I, PG, FA

A
  • Issues re terms and conditions of employment
  • personal grievances
  • accusations known to be false
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13
Q

What are the three ‘Speak up Tiers of Support?’

Clue: CSR, PM, AI

A
  • Tier One: Core Supervisor responsibility
  • Tier Two: Proactive management
  • Tier Three: Active intervention
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14
Q

When does the additional support of Tier two (Proactive management) apply?

Clue: two situations

A
  • allegation may require employee/criminal investigation
  • employee reports experiencing retaliation after Speaking up
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15
Q

What happens if circumstances require additional support of Tier three (Active intervention)?

Clue: two actions occur

A
  • PNHQ People group will refer matter to local Harrassment Support Officer (will work directly with member)

and/or

  • notify ELB sub-committee that deals with people-related issues
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16
Q

What matter are you required to self-report to your supervisor/manager asap in writting? (6)

Clue; CC, EBA, SDL, SN, PO, SDL

A
  • any court charges
  • infringement for EBA (blood or breath)
  • suspension of D/licence
  • Speeding notice (excess of 40km)
  • protection order respondent
  • charge/infringement that could suspend D/licence

(failure to report may lead to disaplinary action)

17
Q

What other time are you required to self-report outside the normal reasons? (1)

A

When summonsed/elect to give evidence other than as a ‘police witness’

18
Q

What are the four phases of ‘Early Intervention’

A
  • identification
  • Analysis
  • Intervention
  • Feedback
19
Q

In the ‘Indentify’ phase of Early Intervention, what are the four ways identifying employees can be initiated?

A
  • employees themselves
  • peers
  • supervisor
  • E.I Data

(where supervisor is notified should make referral to either E.I district lead or E.I Team, PNHQ)

20
Q

Early Intervention information cannot be disclosed outside of the EI meeting, unless for two reasons. What are they?

Clue: P, Necessary: T, P, C

A

They reasonably believe that disclosing the information:

  • is for the the purpose for which it was obtained
  • is necessary:
    • prevent serious threat to public/persons life, health and safety
    • avoid prejudice, maintanence of law
    • part of any court process
21
Q

What critical point regarding ‘conflicts of interest’ must all police employee be aware of? (4)

Clue: Percieved/Potenial…

A
  • Percieved/Potential conflicts can be just as damaging
  • Percieved/Potential conflicts must be declared to supervisors by appropriate declaration
  • Supervisors must never investigate sexual/serious misconduct of direct reporting staff
  • Supervisors must work with employees with coi. (Assess risk, identify strategy)
22
Q

What are the four types of ‘Conflicts of Interest?’

A
  • Actual conflict of interest
  • Percieved conflict of interest
  • Potential conflict of interest
  • Other interests
23
Q

How does the Code of Conduct define a ‘Conflict of Interest?’

Clue: “a situation where our personal or…”

A

“a situation where our personal or professional interests may conflict with our position, obligations, or responsibilities as a Police employee

24
Q

What are the responsibilities of a supervisor in regards to conflicts of interest? (2)

Clue: foster…, determined….

A
  • foster and environment where staff discuss conflicts of interest & risks
  • determined where conflicts may exist for staff or be seen as a conflict by an observer
25
Q

How can conflicts of interest be managed with staff members?

Clue: Note.., agreement.., additional.., assign.., employee..

A
  • Note the conflict
  • agreement of parties involved
  • additional oversight
  • assign to employee outside district, workgroup, etc
  • employee steps-back from role
26
Q

How should a supervisor deal with a conflict of interest in cooperation with the employee involved? (6)

Clue: #1. Assess seriousness of conflict,

A
  • Assess seriousness of conflict
  • Identify strategies
  • manage conflict, record
  • conflict form attached to file
  • monitor conflict
  • strategies to avoid future conflict
27
Q

A conflict of interest can threaten our i_______ becuase it brings into question out i___________.

A

A conlict of interest can threaten our integrity becuase it brings into question out impartiality.

28
Q

What must all investigators assigned to internal investigations (IPCA Cat 1-5) complete and sign?

A

Independence of Investigation Conflict of Interest Form

29
Q

What type of internal investigations must a supervisor never investigate?

A
  • allegations of sexual assault or serious misconduct by staff directly under there supervision.

Inspectors CPK 2018 - OJM (10 decks)

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