ch 3 end of chapter

Question 1

Acme Pest Control is considering implementing cloud computing to link its three locations to the main office where there is currently just a single PC. The company​ owner, Mr.​ Greenleaf, has little technical knowledge and does not have the capital to invest a large amount in technology. Which statement will be true if Mr. Greenleaf implements cloud computing for his​ company?

A. With cloud computing you pay only for what you​ use, so a small business will save money.
B. With cloud computing there is a need for a big investment of capital to access computers in the​ company’s other locations.
C. With cloud computing it is harder to​ store, process, and analyze information from any location because it is so far away.
D. With cloud computing increased customer demands can easily be met by internal enterprise architecture.
E. With cloud computing a company needs to have dedicated experts to manage the technology.

Answer 1

A. With cloud computing you pay only for what you​ use, so a small business will save money.

Question 2

Blue Hen Organic Foods has decided to use a​ cloud-computing service to manage the​ company’s computer processing and data storage needs. Blue​ Hen’s risk-management team has identified several concerns with implementing a​ cloud-based computing architecture. Which of the following is NOT a risk associated with cloud​ computing?

A. Scalability of the system to meet customer demand
B. Capability to use virtualization software
C. Reliability of the​ company’s internet connection
D. Data security
E. Loss of control over​ mission-critical systems and data

Answer 2

A. Scalability of the system to meet customer demand

Question 3

Which of the following refers to the technologies that make voice communications across networks using packets​ feasible, including over the​ internet?

A. VoIP
B. Packet switching
C. DSL
D. PAN
E. Microwave transmission

Answer 3

A. VoIP

Question 4

Abercrombie Financial Consultants is planning to install a network in its office so employees can work together on client files and​ documents, manage tax​ records, access the​ internet, and share the​ company’s new​ printer/copier. The company wants to have control over which employees have access to​ files, so it will need to have a central server. Which type of network would be most appropriate for​ Abercrombie?

A. LAN
B. PAN
C. WAN
D. MAN
E. Peer-to-peer

Answer 4

A. LAN

Question 5

Which of the following enables users to access software applications and information systems remotely over the​ internet, rather than locally on an individual PC or from servers in the​ organization’s data​ center?

A. Virtualization
B. PBX
C. Cloud computing
D. DSL
E. PAN

Answer 5

C. Cloud computing

Question 6

Robert works for CHS Computer​ Specialists, which focuses on helping small business owners fix their company computers. Robert works primarily on PC components such as hard​ drives, DVDs, and monitors. Which of the following does Robert focus on​ repairing?

A. Backup systems
B. Software
C. Disaster recovery
D. Data
E. Hardware

Answer 6

E. Hardware

Question 7

Which of the following is NOT a reason that organizations choose an operating​ system?

A. The amount of storage capacity it has
B. The selection of​ business-oriented applications available to run on it
C. The market share of the operating system
D. The compatibility of the system
E. The availability of technical support for the system

Answer 7

A. The amount of storage capacity it has

Question 8

The city government of Los Angeles recently upgraded its information technology infrastructure​ and, for the first​ time, implemented software in the human resources department that is freely distributed along with the code underlying the program. The type of software the city has implemented in HR is called​ ________.

A. firmware
B. legacy software
C. open source software
D. human resources software
E. proprietary software

Answer 8

C. open source software

Question 9

Which of the following is NOT a reason that​ fiber-optic cables are ideal for​ long-distance transmission?

A. They are very durable.
B. Light signals do not attenuate as much as electrical signals.
C. Fiber-optic cable is secure.
D. They are cheap and easy to install.
E. They carry many more channels simultaneously.

Answer 9

D. They are cheap and easy to install.

Question 10

Which of the following is a key advantage of using twisted pair wires to transmit​ data?

A. They offer the highest rates of data transmission.
B. They are resistant to wiretapping.
C. They are thin and highly flexible.
D. They are resistant to interference.
E. They are sturdy and durable.

Answer 10

C. They are thin and highly flexible.

Question 11

Which of the following enables computers to run multiple operating systems and multiple software applications at the same time and creates what seems to be multiple independent machines all on a single computing​ device?

A. Software as a Service
B. Availability
C. Private branch exchange
D. Cloud computing
E. Virtualization

Answer 11

E. Virtualization

Question 12

Applications such as Siri and Alexa that combine natural language processing with artificial intelligence are considered​ ________.

A. hardware
B. display devices
C. virtual personal assistants
D. output devices
E. input devices

Answer 12

C. virtual personal assistants

Question 13

GenXTech is a growing company that develops gaming applications for military simulations and commercial clients. As part of its annual strategic planning​ process, GenXTech is analyzing its current situation and where it should head to achieve its mission. Its focus is on business strategy and the technology infrastructure required to achieve it. What is GenXTech​ creating?

A. A technology architecture
B. An enterprise resource planning system
C. A business plan
D. An enterprise architecture
E. A tactical plan

Answer 13

D. An enterprise architecture

Question 14

​Prewritten, commercially available sets of software programs that eliminate the need for a firm to write its own software programs for certain functions are referred to as​ ________.

A. mash-ups
B. commercial​ off-the-shelf (COTS) software
C. canned software
D. open source software
E. service software

Answer 14

B. commercial​ off-the-shelf (COTS) software

Question 15

Which type of network treats all processors equally and allows sharing of printers and files without the use of a central​ server?

A. Wide area network​ (WAN)
B. Local area network​ (LAN)
C. Windows domain network
D. Client-server network
E. Peer-to-peer

Answer 15

E. Peer-to-peer

Question 16

The collection and analysis of vast amounts of customer data that enable companies to target market their products to specific customers has created concerns about the use and misuse of customer information. Which of the following is NOT a reason for the increase in the use of​ “Big Data” by​ companies?

A. Data mining techniques have become very sophisticated.
B. Data storage costs have decreased significantly.
C. Federal regulations fail to prevent companies from mining transaction data collected from customers.
D. Targeted marketing reduces advertising costs.
E. Customers have complete knowledge about the data that is collected about them.

Answer 16

E. Customers have complete knowledge about the data that is collected about them.

Question 17

Andy heads the IT department of a small company based in Chicago that sells customized​ T-shirts and corporate incentive items over the internet. The company has seen a surge in popularity and is planning to expand its operational base to four more cities.​ However, Andy is directed to come up with a strategy to cut down on the costs incurred in maintaining multiple servers in different cities to host the marketing and​ e-commerce sites. Which of the following measures will help Andy achieve his​ objective?

A. Outsourcing all computer processing to another company in each location
B. Using virtualization software to run multiple OSs on a single server system
C. Isolating each of the​ cities’ servers and running dedicated operating systems on them
D. Leasing private lines to transmit information between the corporate sites
E. Procuring server hardware from multiple​ vendors, instead of just one

Answer 17

B. Using virtualization software to run multiple OSs on a single server system

Question 18

In comparison with primary​ storage, hard drives are​ ________.

A. smaller in storage capacity
B. slower in processing digital information
C. faster than random access memory
D. more expensive
E. more volatile

Answer 18

B. slower in processing digital information

Question 18

What are RFID tags typically used​ for?

A. Storing smartphone data
B. Processing checks in banks
C. Capturing data on weather systems
D. Tracking shipments of physical goods
E. Monitoring ATM machines

Answer 18

D. Tracking shipments of physical goods

Question 19

Software products such as Microsoft​ Office, Quicken, Adobe​ Premiere, and Eudora Pro are also called​ ________.

A. utility software
B. software as a service
C. legacy software
D. COTS
E. open source software

Answer 19

D. COTS

Question 19

ETX Enterprises offers Software as a Service​ (SaaS) to companies that lack​ in-house IT departments. Which of the following describes​ SaaS?

A. Installing​ commercial, off-the-shelf software
B. Managing​ applications, networks,​ storage, and security and providing website performance monitoring to subscribers over the internet
C. Hosting and managing access to software applications delivered over the internet on a subscription basis
D. Supplying online access over networks to storage devices and storage area network technology
E. Developing proprietary software

Answer 19

C. Hosting and managing access to software applications delivered over the internet on a subscription basis

Question 19

Which type of software controls basic operations such as file​ management, disk​ storage, hardware​ interfaces, and​ security?

A. System
B. Application
C. Utility
D. Firmware
E. Programming

Answer 19

A. System

Question 20

Which of the following situations is representative of the​ “last mile” issue in​ telecommunications?

A. An​ e-commerce site is available in only two language​ versions, and customers speaking neither language cannot browse through the site while shopping.
B. Rural subscribers of an Internet Service Provider​ (ISP) complain of poor internet speeds compared to those enjoyed by downtown users.
C. Smartphone owners working in remote countries are unable to use features such as 4G and​ Wi-Fi because those countries do not yet have the relevant infrastructure.
D. Students find that the farther they are from their university​ building, the harder it is to connect to the internet with their laptops.
E. Emergency medical personnel are unable to receive calls during emergencies due to high cell phone usage.

Answer 20

B. Rural subscribers of an Internet Service Provider​ (ISP) complain of poor internet speeds compared to those enjoyed by downtown users.

Question 21

Which of the following factors provides an understanding of why computing resources today are more available than in previous​ decades?

A. Higher data storage costs
B. Increasing communication costs
C. Moore’s Law
D. Proprietary software
E. Netflix’s Law

Answer 21

C. Moore’s Law

Question 22

When Kayla goes through the checkout line at the local grocery​ store, a(n)​ ________ captures the barcodes of her groceries and converts them to a digital format to generate the total amount of her groceries.

A. graphical user interface
B. transistor
C. RFID tag
D. optical scanner
E. barcode converter

Answer 22

D. optical scanner