Ch. 3

Question 1

personality traits

Answer 1

enduring tendencies to feel, think, and act in certain ways

Question 2

extraversion

Answer 2

the tendency to experience positive emotions and moods and to feel good about oneself and the rest of the world

Question 3

What are the big five personality traits?

Answer 3

extraversion, negative affectivity, agreeableness, conscientiousness, openness to experience

Question 4

negative affectivity

Answer 4

the tendency to experience negative emotions and moods and to feel distressed and to be critical of oneself and others

Question 5

agreeableness

Answer 5

the tendency to get along well with others

Question 6

conscientiousness

Answer 6

the tendency to be careful, scrupulous, and persevering

Question 7

openness to experience

Answer 7

the tendency to be original, have broad interest, be open to a wide range of stimuli, be daring, and take risks

Question 8

internal locus of control

Answer 8

the tendency to locate responsibility for ones fate within oneself

Question 9

external locus of control

Answer 9

the tendency to locate responsibility for ones fate in outside forces and to believe ones own behavior has little impact on outcomes

Question 10

self-esteem

Answer 10

the degree to which individuals feel good about themselves and their capabilities

Question 11

need for achievement

Answer 11

the extent to which an individual has strong desire to perform challenging tasks well and to meet personal standards for excellence

Question 12

need for affiliation

Answer 12

the extent to which an individual is concerned about est. and maintaining good interpersonal relations, being liked, and having other people get along

Question 13

need for power

Answer 13

the extent to which an individual desires to control or influence others

Question 14

terminal value

Answer 14

a lifelong goal or objective that an individual seeks to achieve

Question 15

instrumental value

Answer 15

a mode of conduct that an individual seeks to follow

Question 16

norms

Answer 16

unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of the group

Question 17

value system

Answer 17

the terminal and instrumental values that are guiding principles in an individuals life

Question 18

organizational citizenship behaviors

Answer 18

behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage

Question 19

organizational culture

Answer 19

the shared set of beliefs, expectations, values, norms, and work routines that influence how individuals, groups, and teams interact with one another and cooperate to achieve org. goals

Question 20

attraction-selection-attrition framework

Answer 20

a model that explains how personality may influence org. culture

Question 21

terminal values

Answer 21

signify what an org. and its employees are trying to accomplish

Question 22

instrumental values

Answer 22

guide how an org. and its members achieve org. goals

Question 23

organizational socialization

Answer 23

the process by which newcomers leans an org. values and norms and acquire the work behaviors necessary to perform jobs effectively

Question 24

rites of integration

Answer 24

build common norms and values i.e.. office parties

Question 25

rite of passage

Answer 25

learn and internalize norms and values i.e.. induction and basic training

Question 26

rite of enhancement

Answer 26

motivate commitment to norms and values i.e.. presentation of annual award