Ch. 14 Flashcards
leadership
the process by which an individual exerts influence over other people and inspires, motivates, and directs their activities to help achieve group or organizational goals
leader
a person who is able to exert influences over other people to achieve organizational goals
servant leader
a leader who has a strong desire to serve and work for the benefit of others
personal leadership style
the specific way the manager chooses to influence other people
legitimate power
the authority that a manager has by virtue of his or her position in an organizations hierarchy
reward power
the ability of a manager to give or withhold tangible or intangible rewards
coercive power
the ability of a manager to punish others
expert power
power that is based on the special knowledge, skills, and expertise that a leader possesses
referent power
power that comes from subordinates’ and coworkers’ respect, admiration, and loyalty
empowerment
the expansion of employees knowledge tasks, and decision making responsibility
contingency models of leadership
take into account the situation or context within which leadership occurs
relationship oriented leaders
leaders whose primary concern is to develop good relationships with their subordinates and to be liked by them
task-oriented leaders
primary concern is to ensure that subordinates perform at a high level
leader-member relations
the extent to which followers like, trust, and are loyal to their leader; a determinant of how favorable a situation is for leading
task structure
the extent to which the work to be performed is clear cut so that a leaders subordinates know what needs to be accomplished and how to go about doing it; a determinant of how favorable a situation is for leading