Ch. 14 Flashcards

1
Q

leadership

A

the process by which an individual exerts influence over other people and inspires, motivates, and directs their activities to help achieve group or organizational goals

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2
Q

leader

A

a person who is able to exert influences over other people to achieve organizational goals

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3
Q

servant leader

A

a leader who has a strong desire to serve and work for the benefit of others

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4
Q

personal leadership style

A

the specific way the manager chooses to influence other people

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5
Q

legitimate power

A

the authority that a manager has by virtue of his or her position in an organizations hierarchy

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6
Q

reward power

A

the ability of a manager to give or withhold tangible or intangible rewards

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7
Q

coercive power

A

the ability of a manager to punish others

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8
Q

expert power

A

power that is based on the special knowledge, skills, and expertise that a leader possesses

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9
Q

referent power

A

power that comes from subordinates’ and coworkers’ respect, admiration, and loyalty

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10
Q

empowerment

A

the expansion of employees knowledge tasks, and decision making responsibility

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11
Q

contingency models of leadership

A

take into account the situation or context within which leadership occurs

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12
Q

relationship oriented leaders

A

leaders whose primary concern is to develop good relationships with their subordinates and to be liked by them

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13
Q

task-oriented leaders

A

primary concern is to ensure that subordinates perform at a high level

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14
Q

leader-member relations

A

the extent to which followers like, trust, and are loyal to their leader; a determinant of how favorable a situation is for leading

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15
Q

task structure

A

the extent to which the work to be performed is clear cut so that a leaders subordinates know what needs to be accomplished and how to go about doing it; a determinant of how favorable a situation is for leading

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16
Q

position power

A

the amount of legitimate, reward, and coercive power that a leader has by virtue of his or her positions in the organization; a determinant for how favorable a situation is for leading

17
Q

house’s path goal theory

A

a contingency model of leadership proposing that leaders can motivate subordinates by identifying their desired outcomes, rewarding them for high performance and attainment of work goals with these desired outcomes, and clarifying for them the paths leading to the attainment of work goals

18
Q

What three guidelines does path-goal theory give for being an effective leader?

A

(1) find out what outcomes your subordinates are trying to obtain from their jobs and the organization (2) reward subordinates for high performance and goal attainment with the outcomes they desire (3) clarify the paths to goal attainment for subordinates, remove any obstacles to high performance, and express confidence in subordinates’ capabilities

19
Q

What are the 4 kinds of leadership behaviors that motivate subordinates?

A

(1) directive behaviors: setting goals, assigning tasks (2) supportive behaviors: looking out for best interests (3) participative behaviors: give subordinates a say (4) achievement oriented behaviors: motivate subordinates to perform at the highest level

20
Q

transformational leadership

A

makes subordinates aware of the importance of their jobs and performance to the organization and aware of their own needs for personal growth and that motivates subordinates to work for the good of the organization

21
Q

leadership substitutes

A

a characteristic of a subordinate or of a situation or context that acts in place of the influence of a leader and makes leadership unnecessary

22
Q

charismatic leader

A

are excited and enthusiastic about their vision and clearly communicate it to their subordinates