Ch. 15 Effective Groups and Teams Flashcards
What is a self managed work team?
a group of employees who supervise their own activities and monitor the quality of the goods and services they provide
What is a formal group?
a group that managers set to achieve org. goals
What is an informal group?
a group that managers or non managerial employees form to help achieve their own goals or meet their own needs
What is a top management team?
a group composed of the CEO, pres., and the heads of the most important departments
What is a research and development team?
a team whose members have the expertise and experience needed to develop new products
What is a command group?
a group composed of subordinates who report to the same supervisor; also called department or unit
What is a task force?
a committee of managers or non managerial employees from various divisions or departments who meet to solve a specific problem; also called ad hoc committee
What is a virtual team?
a team whose members rarely meet face-to-face but, rather, interact by using various forms of info tech such as email telephone fax
What is the principal advantage of a virtual team?
enables managers to disregard distance and form teams whose members have knowledge, expertise, and experience to tackle a particular problem or take advantage of a specific opportunity
What are synchronous technologies?
they let virtual team members communicate and interact with one another in real time simultaneously
What are asynchronous technologies?
they delay communication such as email and websites
What is a friendship group?
an informal group composed of employees who enjoy one another’s company and socialize together
What is an interest group?
an informal group composed of employees seeking to achieve a common goal related to their membership in an organization
What are group dynamics?
group size, tasks, and roles. dynamics affect the effectiveness of a group
What is division of labor?
splitting the work to be performed into particular tasks and assigning tasks to individual workers