Ch 13 Flashcards
Information overload/ anxiety
A form of psychological stress that occurred when people become confused and have trouble sorting through all the info available to them
Knowledge
The understanding acquired by making sense of raw material of information
Types of informative speaking
By content, by purpose,
By content
Speeches about objects, processes, events, or concepts
By purpose
Descriptions (straightforward), explanations (clarify ideas already known by audience but not understood), instructions (ideological step by step)
Informative topics
Generally non controversial, and doesn’t change audience attitudes. I. E. telling audience how microwave works but not trying to sell it to them.
Informative purpose statement
A complete statement of the objective of the speech, worded to stress audience knowledge or ability. Uses verbs such as ; recall, identify, discuss
Information hunger
A reason for our audience members to want to listen to and learn from your speech
Make it easy to listen
Limit the amount of info you present, use familiar info to increase understanding of the unfamiliar
Use clear simple language
Avoiding jargon, don’t use complicated words. Use words that easily come to your audience, does not have to be complicated.
Vocal citations
Build the credibility of your explanations and increase audience trust in the accuracy of what you are saying
Repetition
People are more likely to comprehend what you’re saying if you say it more than once
Signposts
Words or phrases that emphasize the importance of what you’re about to say ie “listen to this…the most important thing is….the three keys to this situation is…”
Audience involvement
The level of commitment and attention the listeners devote to a speech
Personalize your speech
Give your audience something to connect and relate to
