Ch. 11: Admission, Transfer, and Discharge Flashcards
Admission to a hospital or other health care facilities
Is an anxious time for patients
The nurse’s responsibility is to
Assist the patient in maintaining dignity and a sense of control and in becoming comfortable in the new environment
Upon admission, some patients may experience
Disorientation, fear of the unknown, loss of identity, or separation anxiety
What can help alleviate a patient’s fear and anxiety?
Orienting the patient to the new environment
Only address a patient’s first name
At the patient’s request
Empathy
Ability to recognize and to some extent share the emotions and significance of that person’s behavior
If the patient does not speak English, and is not accompanied by a bilingual family member on admission
contact the social services department to secure an interpreter
Medicare and Medicaid reimbursements are required to present information on
patient’s right to refuse or accept medical treatment and information regarding advance directives
Some hospitals have telephone admitting
the day before a planned admission, a representative from the admitting office calls the patient at home and gathers all the information needed to begin the records
Patient room orientation
Explanation of policies applicable to the patient, how to adjust the bed and the lights, how to call the nurse form the bed and the bathroom, how to operate the telephone and the radio, how to operate the television, how to use the intercom system if one is present, the location of lounge areas, the locations of shower and bathroom facilities, the relationship of the room to the nurses’ station
To introduce yourself
give your name and title, a person who is warmly welcomed is more at ease in a new enviorment
What expedites the admission process in the admitting department and on the nursing unit?
The EHR
The admitting procedure on the patient care unit is much more extensive than that in the
admitting department
The nurse must verify information
found in the EHR
Assess immediate needs
such as pain, shortness of breath, or severe anxiety
Steps associated with patient admission
- Perform hand hygiene
- Prepare the room before the patient arrives
- Courteously greet the patient and family
- Check the ID band and verify its accuracy
- Assess immediate needs
- Orient the patient to the unit, the lounge and the nurse’s station
- Orient the patient to the room. Explain the use of equipment, call system, bed, telephone, and television
- Explain facility routines, such as visiting hours and meal times
- Provide privacy if the patient desires or if abuse is suspected
- Follow facility policy for care of valuables, clothing and medications
- Obtain the patient’s health history and perform the initial nursing assessment.
- Provide for safety
- Begin care as ordered by the health care provider
- Invite family back into the room if they left earlier
- Perform hand hygiene
- Record the information on the patient’s health care record according to agency policy
- Allow patient and family time alone together, if desired
- Perform patient teaching
TJC requires each hospitalized patient to have an admission assessment prepared by a registered RN within
24 hours of admission
The initial assessment includes
level of consciousness, vital signs, height, weight, and a review of body systems
When is a hospitalist assigned to the patient’s care?
If the primary health care provider chooses not to follow patient care in the hospital setting