Ch 10 - Coaching Sessions

Question 1

How does the first coaching session set the tone for the entire coaching relationship?

Answer 1

By establishing trust and rapport and

by creating the vision and goals a client will work on for weeks and months to come

Question 2

How long is the first coaching session?

Answer 2

90 minutes

It can also be broken into 2 45-minutes sessions

Question 3

What activities help you get into the coaching mindset? How can you make sure you are in a coaching mindset when you begin each session?

Answer 3

Before a session, the coach should clear their minds, set their intentions and get into the coaching mindset.

Relaxation exercises can assist coaches to be present and focused.

Question 4

What should coaches remind themselves of before their coaching sessions?

Answer 4

Confidence is contagious

What we appreciate, appreciates (focus on what clients want)

Listen until I don't exist (listen for the client's agenda)

Tell the truth

Trust my intuition

Question 5

What is the coaching contract? Why is it important to the coaching process?

Answer 5

An agreement between the coach and client on the principles of the coaching program.

So both parties have an understanding of what to expect during the coaching relationship

Question 6

What are the objectives of the first coaching session?

Answer 6

1 to learn the about the client’s priorities, strengths, goals, motivators, challenges, and resources

2 to help the client develop a plan, including a vision, 3-month behavioral goals, and several first week goals

Question 7

What should be included in the coach’s notes?

Answer 7

Information mentioned but not included in the assessment

Date of entry

Focus on areas of wellness that the client is working on to achieve their vision.

Question 8

What are some possible questions you can ask to find out your client’s strengths and priorities?

Answer 8

Tell me a story about the best experience you have had dealing with a similar situation in the past?

Tell me about the things you value most deeply, things about yourself, your relationships, and your work. Without being modest, who are you when you are at your best?

Question 9

Give two examples of deep, open-ended questions that take thought to answer and that connect clients with their heartfelt dreams and desires.

Answer 9

What would be different in you life if you felt healthier and fit?

What would you look and feel like at your ideal level of wellness?

What kind of person do you want to be when it comes to your health, fitness, or wellness?

Tell me about what makes that important to you?

Question 10

When should a physician’s clearance and medical data be collected? Why is the collection of medical data important?

Answer 10

A physician’s clearance (if required) and medical data should be collected in a physical examination during the first month of coaching to provide baseline measurements.

Question 11

What is a vision?

Answer 11

A compelling image of the client’s desired future.

The vision builds on past accomplishments and current desires to generate a bold statement of future possibilities that is intrinsically attractive to the client.

It is also the heart of the first coaching session.

Question 12

Give an example of a vision.

Answer 12

My wellness vision is that I have healthy eating habits and set a good example for my children.

Question 13

Why is it important to have clients state their 3-month and weekly goals instead of the coach noting what was said in the discussion and coming up with the appropriate goal?

Answer 13

So the the client feels ownership for the goal. The goals should be what the client wants to achieve, not what they think the coach wants them to achieve.

After the client restates the goals, the coach can verify their level of confidence in reaching the goal using the confidence ruler.

Question 14

What should you do if your client doesn’t seem ready or committed to change?

Answer 14

If clients do not seem ready, confident, and committed to take action, realize that they may be in the early stage of change in an area.

Ask whether now is the right time for them to be working on making changes with a coach.

If so, design goals that will enable them to think about, explore feelings, and learn about the changes they want to make.

If not, affirm that clients can postpone coaching until they are ready, willing, and able to change.

Question 15

What can be expected during the first month of working with a client?

Answer 15

Clients may start out with enthusiasm and high motivation and may tend towards being overzealous and unrealistic. In this situation, the coach can help make sure the client keeps their goals realistic.

Or
The client may be slow to become motivated and not make noticeable progress. The coach should address readiness to change or motivational problems through AI or MI.

Question 16

What situations may come up during the second month of working with a client?

Answer 16

Clients may start to get bored.

Or
The clients may not make their health, fitness, and wellness a priority (including excuses as well as missed and/or late appointments).

Question 17

How can the coach respond when the client seems to be getting bored with the coaching process?

Answer 17

The coach can add variety to the generative moment discussions and related goals.

Question 18

How can the coach respond when the client does not seem to be making their health, fitness, and wellness a priority?

Answer 18

The coach should share their observations, express empathy, and inquire as to what could make wellness more of a priority. They can also share with clients the value of making small incremental steps.

Question 19

What situations may come up during the third month of working with a client?

Answer 19

Clients may be close to meeting their 3-month goals and some changes are becoming habitual. They feel empowered, on track, and ready for a new set of goals.

or

Clients may get discouraged by not seeing results in several areas.

Question 20

How can the coach respond when the client seems to be discouraged by not seeing results in several areas?

Answer 20

Focus on what is working and on the client’s strengths.

Then spend time discussing the areas where expectations have not been met and create a plan for improvement.

Try different tools and resources.

Question 21

What things should occur at the 3-month point in the coaching program?

Answer 21

1 review and renew the coaching program
2 arrange celebrations for achieving milestones
3 consider developing a new 3-month plan
4 modify coaching session frequency
5 renew your client’s commitment to the coaching program

Question 22

What four things help you determine the ideal approach to coaching a client?

Answer 22

1 Their intelligence level
2 their personality
3 their preferred coaching style
4 their learning style

Question 23

What coaching style if preferred by clients with authoritative personalities?

Answer 23

The clients want to be told what to do.
They appreciate coaches who take charge of the coaching process.
Speak with authority and make direct suggestions.
It is still important to get these clients to take responsibility and be in charge of their plans and choices.

Question 24

What coaching style is preferred by clients with nurturing personalities?

Answer 24

These clients want acceptance and a gentle compassionate approach.
Speak softly, express empathy, ask supportive questions.

Question 25

What coaching style is preferred by clients with entertaining personality types?

Answer 25

These clients respond to humor.

They may like witty explanations and analogies, frequent changes in voice inflection and a quick pace.

Question 26

What coaching style is preferred by clients with no-nonsense personalty types?

Answer 26

These clients are time oriented and want information delivered in the most straightforward way possible.
They often appreciate lists rather than paragraphs and instructions rather than descriptions.

Question 27

What coaching style is preferred by clients with educator personalty types?

Answer 27

These clients like lots of information.
You can recognize them by the number of questions they ask.
Assist theses clients to do their own research.

Question 28

What is the best approach to use with dependent clients?

Answer 28

Dependent clients need your motivation, structure, approval and reassurance. They are unwilling to take charge of themselves and tend to get off track if they miss a week of coaching. They may need so much nurturing that they may exhaust the coach.

Work on ways to empower these clients by reinforcing each positive step they take towards their goals.

Give them plenty of praise along the way, especially for independent actions. Openly and directly communicate that you would like to see them continue these new lifestyle changes over their lifetime, not just while they are working with you.