Case 9- domestic abuse and empathy Flashcards

1
Q

Domestic abuse

A

Any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality

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2
Q

Types of domestic abuse

A

Psychological, emotional, physical, sexual, honour based violence, female genital mutilation and financial

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3
Q

Define controlling behaviour

A

A range of acts designed to make the person subordinate and/or dependent by

  • isolating them from sources of support
  • depriving them of means needed for independence, resistance and escape
  • exploiting their resources/capacities for personal gain
  • regulating their every day behaviour
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4
Q

Define coercive behaviour

A

An act or pattern of acts of assault, threats, humiliation and intimidation or other abuse that is used to harm, punish or frighten the victim

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5
Q

Risk factors for domestic abuse

A

Females, young age, learning disability, mental health issues, power imbalance, controlling behaviour, pregnancy, sexuality

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6
Q

Why is domestic abuse hard to spot

A

1) Evolves- not immediate
2) Manipulation
3) Shame/embarrassment
4) Fear of getting it wrong
5) Charm offensive (cycle of abuse)

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7
Q

The cycle of abuse

A

Calm - incident is forgotten, no abuse taking place, honeymoon period
Tension building - breakdown of communication, victim becomes fearful and tries to placate the abuser
Incident - verbal, emotional or physical abuse, anger, blaming, arguing, threats
Reconciliation - abuser apologises and gives excuses, blames victim or denies abuse

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8
Q

Biological impact of domestic abuse

A
  • cuts, scars, wounds, bruises, fractures
  • STIs and unwanted pregnancy
  • non specific symptoms - headaches, fainting, churning pain
  • self neglect
  • homicide
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9
Q

Psychological impact of domestic abuse

A
  • emotional distress
  • depression, anxiety, suicidility, self harm, PTSD
  • alcohol/substance abuse
  • eating disorders
  • sleep disorders
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10
Q

Social impact of domestic abuse

A
  • financial dependence on partner
  • impact on work
  • homelessness
  • drink/drug behaviours
  • isolation from friends and family
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11
Q

What medical help do survivors of abuse need

A

More visits to doctors
More operative surgery
More hospital stays
More mental health consultations

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12
Q

What to do if a patient discloses domestic abuse

A
Believing not blaming
Treating health consequences
Supporting
Documenting
Following up
Identifying and managing risks
Safeguarding role
Signposting
Safety planning - exit plans
Share concerns - safeguarding, social services
DON'T IGNORE IT
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13
Q

When should domestic abuse be referred to safeguarding

A

Children involved
Risk of serious crime
Vulnerable person

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14
Q

Why is it hard for the victim to leave

A
Fear of criminal action
Fear of loss of children
Family breakdown
Financially trapped
Homelessness
Stigma
Embarrassed
Still love the perpetrator
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15
Q

Emotional and financial abuse

A

Emotional- name calling, undermining, ignoring, belittling them
Financial- small allowance, no money of their own, aren’t allowed to get a job

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16
Q

Sexual abuse

A

Rape, forced to watch pornography, taking inappropriate photos and then sharing them.

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17
Q

Empathy

A

The capacity to understand the patients situation, perspective and feelings and to communicate that understanding back to the patient

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18
Q

Difference between sympathy and empathy

A

Empathy is understanding why another person is suffering and being able to put yourself in their shoes. Sympathy is natural response to someone else suffering, feeling of pity or concern seen from an external perspective

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19
Q

Benefits of empathy

A

Enhances the doctor-patient relationship
Increases patient and doctor satisfaction
Improves diagnostic accuracy
Reduces anxiety and depression in cancer patients
Linked with quality of life and well being measures
Increases concordance with treatment plans

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20
Q

Consequences of lack of empathy

A

Patient feels unacknowledged and unheard
Doctor feels unappreciated
Ineffective consultation
Inaccurate diagnoses

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21
Q

Components of empathy

A

Emotive - emotional intelligence to recognise the patients emotions (seeing an emotion)
Cognitive - accurately appreciate and understand the patients feelings
Moral - altruism, choosing to respond
Behavioural - sensitively and effectively communicating that understanding back to the patient, verbally and non verbally

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22
Q

What facilitates empathy

A

1) Listening and empathy - non verbal communication and responding to cues
2) Continual human connection - successful opening of interview, open questions and giving patients time. Mirroring, professional appearance and appropriate physical contact
3) Information flow from the patient - show interest in the patient and use of silence. Don’t interrupt, be dismissive or make assumptions

23
Q

How can you display empathy?

A
Verbal
Facial expression
Eye contact
Body posture
Gesture
Tone of voice
Use of silence
Immersion and interest
Use of touch
24
Q

Types of touch in empathy

A

Procedural touch - physical contact that occurs during a task (eg greeting, examination or helping on/off couch)
Expressive touch - spontaneous contact which is not required as part of task or examination

25
What factors influences the use of touch in a consultation
Age of patient, gender of doctor and patient, level of distress, clinical context and personality. Generally touch on the hand or forearm is accepted
26
Skills for developing rapport with patient
* Acceptance- accepts legitimacy of patients views and feelings, is non-judgemental. * Empathy- uses empathy to communicate understanding and appreciation of the patients feelings. Overtly acknowledge patients views and feelings * Support- express concern, understanding, willingness to help. Acknowledge coping effort and appropriate self care * Sensitivity- deal sensitively with embarrassing and disturbing topics and physical pain.
27
How to respond to a patients emotion
First you recognise the emotions or feelings from their cues. You then respond to the emotion in some way, you acknowledge the emotion, invite further exploration as appropriate and using a non-verbal and verbal empathic response.
28
Newsreader effect
Changing your posture, expression and tone of voice to suit the mood of the session
29
Mental health
A state of wellbeing in which an individual realises their ability, can cope with the normal stresses of life, can work productively and is able to contribute to their community.
30
Attitudes of society to those with mental health issues
- Public is more accepting of a person with depression than they are with schizophrenia - Public less willing to interact with someone with a mental illness in a personal setting (marrying into family or providing child care) - Majority think an employee with depression is less likely to be promoted - Negative stigma with mental illness, stereotyped views so people may be subject to discrimination - Stereotype that someone with a mental illness is dangerous/violent and unable to live a normal life
31
Vulnerability factors affecting mental health
``` Psychological- genetic, resilience Personality- low self esteem Social adversity- housing, poverty Family- parental loss, child abuse Social reasons- few social contacts ```
32
Protective factors concerning mental health
Good parenting Happy relationship High self esteem
33
Diagnosing a mental illness
Largely based on history taking Symptoms very subjective and individual - they vary depending on situation Limited investigations to diagnose Requires clinical judgement - interpret symptoms in the context of that individual Comprehensive biopsychosocial assessment
34
Biological vulnerability to mental health issues
Biogenetic risk factors= genetic factors, temperamental predisposition, gender Psychological risk factors= early and recurrent trauma, poor coping styles
35
Psychological vulnerability to mental health issues
Somatic risk factors= somatic disease, substance misuse, | Social and cultural risk factors= instability, environmental factors
36
The cycle of stigma
1) Stigma 2) Negative perception of mental illness 3) Fear of discrimination 4) Avoidance of help and recourses 5) Untreated mental illness, perpetuating misconceptions
37
Trigger for mental health issues
People may have a disproportionate response to a life event, like a break up. Can be not having a big enough response ie to death.
38
Most common mental health disorder in the UK
Mixed anxiety and depression
39
How mental health issues may present to the doctor
Women are more likely to present than men, can be direct or indirect. May present with low mood, insomnia, weight loss and irritability. Can be hand on door.
40
Physical manifestations of depression
Lethargy, poor sleep, loss of appetite, poor libido
41
Physical manifestations of anxiety
Palpitations, chest pain, breathlessness, sweating, dizziness and diarrhoea
42
Somatic symptoms
An illness where emotional factors produce physical symptoms. For example, abdomen pain, headache and dizziness. Underlying anxiety and mood drives exacerbations. It is challenging to explain and treat.
43
What other specialities does mental health overlap with
Neurology (epilepsy), chronic pain clinics and obstetrics (post-natal depression)
44
Self help recourses for mental health
Online forums Mood gym Self guided CBT online Self referred for counsellor by GP
45
Cognitive behavioural therapy
``` Talking therapy which helps you manage your problems by changing the way which you think and behave Breaks problems into smaller parts Stop negative thought cycle Often used alongside SSRIs Key non pharmacological intervention ```
46
Other psychological therapies
``` RELATE - relationship therapy Family therapy DBT and MBT Anger management Art therapy Music therapy Bereavement counselling EMDR (eye movement desensitisation and reprocessing) ```
47
Social support to help mental health
``` Financial services Employment services Housing services Social care and social workers Safeguarding team ```
48
Stepped-care model; Step 1
Assessment, support, psychoeducation, referral
49
Stepped-care model: Step 2 (Persistent symptoms; mild-moderate)
Low intensity psychosocial, psychological interventions, medication, referral
50
Stepped care model: Step 3 (moderate to severe)
Medication, high intensity psychology, combined treatment, referral
51
Stepped care model: Step 4 (severe and complex, risk to life)
Medication, high intensity psychology, combined, ECT, crisis, MDT, inpatient care
52
Patient self care
Reducing caffeine, weekly Pilates, listening to music to de-stress, meeting up with friends and giving up smoking.
53
How does empathy lead to better clinical outcomes
1) Improves patient satisfaction and concordance with treatment 2) Patients feel less anxious with an empathetic doctor 3) The patient is more likely to trust the doctor and reveal more information, this improves diagnostic accuracy and prediction of treatment pitfalls 4) Patients are more likely to make a positive lifestyle choice