Call Alerts Flashcards
1
Q
Callback - Required
A
A live call to the member is needed
2
Q
Callback - Success
A
A call back to the member was successful
3
Q
Callback - Failure
A
A call back to the member was NOT successful
4
Q
Cash Call
A
The member will pay the Service Provider for all services
5
Q
Red Flag
A
A red flag has been set on the indicated call
6
Q
Priority Call
A
The call is flagged with a priority call
7
Q
SMS - Success
A
A text alert was successfully sent to the member
8
Q
SMS - In Progress
A
A text alert is being sent to the member
9
Q
SMS - Failure
A
A text alert was unsuccessfully sent to the member
10
Q
Call Locked
A
The call is locked for editing. It will include the name of the person who locked the call.
