C2 - Working Practices Flashcards

1
Q

What are the 6 Cs

A

Care
Commitment
Competence
Compassion
Communication
Courage

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2
Q

Define care certificate

A

A qualification aimed at health and social care support workers to equip them with the knowledge and skills they need to work in the sector

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3
Q

Policies and procedures that may be in place in a care home

A

Health and safety
Equality and diversity
Nutrition
Medication
Health and illness
Fire evacuation
Manual Handling
Confidentiality

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4
Q

Who writes the policies for a setting

A

The settings management team

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5
Q

Who needs to follow the policies and procedures in a setting

A

All staff members in the setting

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6
Q

Issues that could occur as a result of poor practice

A

Safeguarding issues where clients could be at risk
Outcomes could be poor, leading to slower recovery
Needs not being identified or met
Information management issues and loss of confidentiality
Poor communication between professionals or between professionals and clients or families
Lack of trust and confidence in staff and setting from client or families

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7
Q

Recent cases where poor practice has been identified

A

Victoria Climbie- death of a young girl looked after by her aunt
Baby P - young boy abused and killed by his mother and her boyfriend
Jess Chapman and Holly Wells - young girls killed by a school caretaker whose previous convictions were not known by his new employers
Mid Staffordshire Trust - high mortality rates due to failings in standards of care

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8
Q

Changes brought about as a result of the recent failings in standards of care

A

Victoria Climbie- The Children’s Act 2004 and the Every Child Matters initiative
Baby P - review of recruitment and training of social work staff and improved safeguarding training for all staff
Jess Chapman and Holly Wells - the inception of the CRB certificate now the DBS certificate
Mid Staffordshire Trust- The Francis Enquiry and the Cavendish Review leading to the care certificate for all support staff

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