B2 - Issues That Affect Access To Services Flashcards
What are the three types of referral
self referral, third party referral and professional referral
What type of services can you self refer to
primary care services
What is a community care assessment
a professional assessment of a clients care needs carried out by the local authority
Who is eligible for a community care assessment
informal carers under the Care Act 2014
What is the national eligibility criteria
the criteria applied during an assessment to decide if a client is eligible for support from the local authority social services department
The three conditions a client must meet in order to be assessed as needing support
The needs must arid=se from a physical or mental impairment or illness
The needs must leave the client unable to achieve at least two of the specified outcomes and the inability to achieve these outcomes must significantly impact their wellbeing
Barriers to accessing health and social care services
Geographical
Social and cultural
Specific needs
Resource barriers
Financial
Individual preferences
Communication and language barriers
Client groups who may face barriers to accessing services
People with learning or physical difficulties
People with mental health needs
People with communication difficulties or with English as a second language
Travelers and refugees
Why might individual preferences become a barrier
Some people with religious beliefs may not be able to take certain medications
Some people may require treatment from people of the same sex
People are entitled to choose where their care is carried out
People with mental health problems may lack capacity to make decisions for themselves
Some people may reject or refuse certain treatments
