C13 - Human Overload and Underload

Question 1

Define Stress?

Answer 1

A state of arousal caused by external events, known as Stressors.

Question 2

True or False. A certain amount of Stress is good as it helps to keep us Alert, be more Energetic and provides Motivation?

Answer 2

True.

Question 3

Can Stress degrade Performance?

Answer 3

Yes.

Question 4

Acute Stress increases what (3)?

Answer 4

• Alertness.
• Vigilance.
• Arousal.

Question 5

Name three models of Stress?

Answer 5

• Engineering Model.
• Physiological Model.
• Transactional Model.

Question 6

Name four types of Stressors?

Answer 6

• Occupational.
• Domestic.
• Physiological / Environmental.
• Psychological.

Question 7

Define Occupational Stress?

Answer 7

Stress related to your occupation.

Question 8

Name three examples of Occupational Stress?

Answer 8

• Unstable rostering.
• Long periods away from home.
• Too much duty time.
• Lack of career progression.

Question 9

Name three examples of Domestic Stress?

Answer 9

• Marriage/Divorce.
• Death.
• Personal Injury.
• Finances.

Question 10

Define Physiological/Environmental Stress?

Answer 10

Stress which disrupts our senses.

Question 11

Name three examples of Physiological/Environmental Stress?

Answer 11

• Heat.
• Humidity.
• Noise/Vibrations.

Question 12

Define Psychological Stress?

Answer 12

A Stress which causes fear or anxiety.

Question 13

Name three examples of Psychological Stress?

Answer 13

• Loss of Spouse/Partner.
• Loss of Job.
• Credit Card Debt.

Question 14

Name the stages of the General Adaptation Syndrome (3)?

Answer 14

• Alarm Phase.
• Resistance Phase.
• Exhaustion Phase.

Question 15

What happens during the Alarm Phase of the General Adaptation Syndrome?

Answer 15

Adrenaline is released to decide on how to combat the stress.

Question 16

What happens during the Resistance Phase of the General Adaptation Syndrome?

Answer 16

Adrenaline is reduced and Corticosteroids are used to conserve the amount of sugar in the blood.

Question 17

What happens in the Exhaustion Phase of the General Adaptation Syndrome?

Answer 17

The body returns to normal and will eliminate the waste products created from the previous stages.

Question 18

The General Adaptation Syndrome is associated with the ‘____’ System?

Answer 18

Autonomic Nervous System (ANS).

Question 19

When can the General Adaptation Syndrome activate?

Answer 19

Responding to an imaginary threat.

Question 20

Name three types of Stress Reactions?

Answer 20

• Psychological.
• Psychosomatic.
• Somatic.

Question 21

Name five categories of the Coping mechanism?

Answer 21

• Direct Action.
• Information Seeking.
• Inhibition/Do Nothing.
• Palliative Coping.
• Obtaining Support.

Question 22

What is meant be the Coping technique of Direct Action?

Answer 22

To deal with the stressor.

Question 23

What is meant be the Coping technique of Information Seeking?

Answer 23

To obtain more information in how to deal with the stressor.

Question 24

What is meant be the Coping technique of Inhibition?

Answer 24

To do nothing about the current stressor.

Question 25

What is meant be the Coping technique of Palliative Coping?

Answer 25

Reducing the symptoms of the stressor rather than addressing it.

Question 26

What is meant be the Coping technique of Obtaining Support?

Answer 26

Turning to others for support/assistance on the stressor.