C11 - Human Error and Reliability Flashcards

1
Q

What is a Decision?

A

An individual actively and consciously chooses between two or more options.

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2
Q

What is Recognition Primed Decision Making?

A

Decisions based on the present situation with past experiences.

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3
Q

What happens when an individual suffers from a startle response?

A

May reduce ability to think effectively.

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4
Q

How long does a startle response last for?

A

60 seconds.

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5
Q

What is the countermeasure for startle response for the Pilot flying?

A

Do nothing for a moment, apart from flying the Aircraft.

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6
Q

Name two benefits of Anticipation?

A
  • Reduces Workloads.

- Helps to avoid Mistakes.

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7
Q

The process of creating and maintaining an accurate mental model of your situation is known as what?

A

Situation Awareness.

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8
Q

Name three benefits when having good Situation Awareness?

A
  • Reduce Workload.
  • Pace of events are manageable.
  • Time to think and plan.
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9
Q

Name two causes of a loss of Situation Awareness?

A
  • Distraction.

- Overload.

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10
Q

Name two types of Human Error?

A
  • Slips.

- Mistakes.

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11
Q

Define a Slip?

A

Error which was correct but the failure occurred when carrying out the activity.

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12
Q

A Slip is what type of based failure?

A

Skill.

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13
Q

Define a Lapse?

A

Errors of omission.

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14
Q

Define a Mistake?

A

Error which arises from an incorrect intention.

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15
Q

A Mistake is what type of based failure?

A

Rule.

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16
Q

Define Violation?

A

Deliberate acts which require a conscious decision.

17
Q

Define Active Error?

A

Short lived failures linked to an accident.

18
Q

Define Latent Error?

A

Error which has been dormant in the organisation before contributing to an accident.

19
Q

Define Confirmation Bias?

A

The tendency to interpret new information as confirmation on past experiences.

20
Q

What does LOSA stand for?

A

Line Operation Safety Audit.

21
Q

What does FOQA stand for?

A

Flight Operational Quality Assurance.

22
Q

What does EBT stand for?

A

Evidence Based Training.

23
Q

Define Ergonomics?

A

Study of designing equipment.