Butter - Confirm Time Slot

Question 1

1. CONFIRM TIME SLOT

How do you begin confirming a time slot?

Answer 1

1. What timezone are you in?
   [OR] What Time Is It For You Right now?

Okay it looks like we have a <__time__> or <__time__> tomorrow. Do either of those work?

• If they say both work, go for the earlier one

Question 2

2. CONFIRM TIME SLOT

What do you say if neither time works?

Answer 2

2. Okay well we may have some other time slots open. What does your availability look like?
   - Find the soonest time within 48 hours that works for them -

Alright so it looks like that <_time_> on <_day_> is available…</_day_></_time_>

Sweet. And for your <_time_> call on <_day_> where are you going to be?</_day_></_time_>

Okay cool.

Question 3

3. CONFIRM TIME SLOT

How do you ask about prospect’s spouse or business partner?

Answer 3

3. Now part of <Mr/Miss EC Name’s> consulting process is making sure that <He/She> is helping every person that needs to be helped in your business and not just you as an individual.

With that said, just so I’m fully aware – are you married or do you have a business partner?

Question 4

4. CONFIRM TIME SLOT
   IF MARRIED
   Whats the double tie down if they say they are married??

Answer 4

4. Gotcha okay. And just to clarify here, Let’s just say hypothetically you got fired up after this call and went out and got a property in the next few days and for the deposit, first months rent, furnishings, etc for that property it cost you $15k to get it up and running, would you need to run that by [her/him]?
   - If yes, see SPOUSE ANCHOR deck -

Question 5

5. CONFIRM TIME SLOT

How do you begin to ensure they will be focused on the consult call?

Answer 5

5. Cool. So just to double confirm before I lock you in here, for that <_time_> on <_day_>, you can 100% show up fully focused, zero distractions, with a pen and paper ready to take notes? Like family emergencies aside, you won’t be driving, have to be at work or doing anything else that would prevent you from giving 100% of your attention to <_Mr/Miss EC Name’s_>?</_day_></_time_>

Question 6

6.

How do you bring up the $100 no-show fee?

Answer 6

6. Okay, good. I just wanted to double check because we do have this policy that allows us to charge a $100 cancellation or reschedule fee for these appointments if you’re not able to show up to the call completely focused.
   And the reason why we have the policy in place is just, you know, OBVIOUSLY because we want to protect our executive consultants time, as typically this is a $1,000 time slot - so I just wanted to be fully transparent with you and make sure you could make it.

Question 7

7.

If they’re a book buyer, how. do you tell them you’ll collect the $100 fee?

Answer 7

7. And by the way if that does happen we’ll just charge it to the card we have on file from when you got the book but that shouldn’t be an issue for you, right?