business unit 3 aos 3 key points Flashcards
operations managers must be able to
link transformation processes to the activities performed by the areas of the business
strengths of website development
reduces labour and lease costs, business is accessible 24/7
weaknesses of website development
expensive, time consuming, website could crash
strengths of CAM
faster production, greater production consistency
weaknesses of CAM
computer crash, expensive
strengths of CAD
faster production, design can be changed
weaknesses of CAD
computer crashes, expensive
strengths of automated production line
faster production, reduced costs less employees
weaknesses of automated production line
expensive to buy, could break down
strengths of forecasting
ensures business doesnt underproduce, ensures business doesnt overproduce
weaknesses of forecasting
past events may not continue to future, forecasting will always be inaccurate to some degree
strengths of just in time
holding less stock reduces storage costs, reduces risk of waste in storage
weaknesses of just in time
materials must be received at appropriate time, increased transport costs
strengths of MRP and MPS
avoids over or under-producing, predicts the future needs of the business
weaknesses of MRP and MPS
business cant adapt to changes fast, can be difficult to make changes
TQM principles
employee empowerment, continuous improvement, customer focus
strengths of TQM
reduces defects(efficiency), reduces costs
weaknesses of TQM
time consuming, expensive
strength of quality control
accurate, reduces defects(efficiency)
weaknesses of quality control
random samples not representative, rejected products are waste
strengths of quality assurance
reduced costs(efficiency), improved customer satisfaction
weaknesses of quality assurance
expensive, time consuming because of documentation
lean management principles
pull, takt, one piece flow, zero defects
TIMWOOD
transportation, inventory, motion, waiting time, overprocessing, overproducing, defects
CSR inputs
local suppliers, socially responsible sources
CRS processes
conduct operations locally, facilities contribute to staff wellbeing
CSR outputs
high quality products, environmentally friendly packaging
strengths of global sourcing
reduces costs, access to resources unavailable domestically
weaknesses of global sourcing
hidden costs associated with time zones, exposure to political and financial risk
strengths of overseas manufacture
reduces costs, allows business to focus on what they do best
weaknesses of overseas manufacture
hidden costs associated with time zones, financial and political risks
strengths of global outsourcing
improved quality because of expert knowledge, reduced costs
weaknesses of global outsourcing
management has less control over production, difficult to maintain quality
strengths of supply chain management
ensures enough materials are received, ensures good quality materials and received
characteristics of operations management in manufacturing businesses
produce tangible goods, little customer involvement in production, homogenous manufactured goods
characteristics of operations management in service businesses
produce intangible goods, customer is involved in the process, services are customised and differentiated
characteristics of operations management in service businesses
produce intangible goods, customer is involved in the process, services are customised and differentiated
