business unit 3 aos 3 key points Flashcards

1
Q

operations managers must be able to

A

link transformation processes to the activities performed by the areas of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

strengths of website development

A

reduces labour and lease costs, business is accessible 24/7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

weaknesses of website development

A

expensive, time consuming, website could crash

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

strengths of CAM

A

faster production, greater production consistency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

weaknesses of CAM

A

computer crash, expensive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

strengths of CAD

A

faster production, design can be changed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

weaknesses of CAD

A

computer crashes, expensive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

strengths of automated production line

A

faster production, reduced costs less employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

weaknesses of automated production line

A

expensive to buy, could break down

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

strengths of forecasting

A

ensures business doesnt underproduce, ensures business doesnt overproduce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

weaknesses of forecasting

A

past events may not continue to future, forecasting will always be inaccurate to some degree

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

strengths of just in time

A

holding less stock reduces storage costs, reduces risk of waste in storage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

weaknesses of just in time

A

materials must be received at appropriate time, increased transport costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

strengths of MRP and MPS

A

avoids over or under-producing, predicts the future needs of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

weaknesses of MRP and MPS

A

business cant adapt to changes fast, can be difficult to make changes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

TQM principles

A

employee empowerment, continuous improvement, customer focus

17
Q

strengths of TQM

A

reduces defects(efficiency), reduces costs

18
Q

weaknesses of TQM

A

time consuming, expensive

19
Q

strength of quality control

A

accurate, reduces defects(efficiency)

20
Q

weaknesses of quality control

A

random samples not representative, rejected products are waste

21
Q

strengths of quality assurance

A

reduced costs(efficiency), improved customer satisfaction

22
Q

weaknesses of quality assurance

A

expensive, time consuming because of documentation

23
Q

lean management principles

A

pull, takt, one piece flow, zero defects

24
Q

TIMWOOD

A

transportation, inventory, motion, waiting time, overprocessing, overproducing, defects

25
CSR inputs
local suppliers, socially responsible sources
26
CRS processes
conduct operations locally, facilities contribute to staff wellbeing
27
CSR outputs
high quality products, environmentally friendly packaging
28
strengths of global sourcing
reduces costs, access to resources unavailable domestically
29
weaknesses of global sourcing
hidden costs associated with time zones, exposure to political and financial risk
30
strengths of overseas manufacture
reduces costs, allows business to focus on what they do best
31
weaknesses of overseas manufacture
hidden costs associated with time zones, financial and political risks
32
strengths of global outsourcing
improved quality because of expert knowledge, reduced costs
33
weaknesses of global outsourcing
management has less control over production, difficult to maintain quality
34
strengths of supply chain management
ensures enough materials are received, ensures good quality materials and received
35
characteristics of operations management in manufacturing businesses
produce tangible goods, little customer involvement in production, homogenous manufactured goods
36
characteristics of operations management in service businesses
produce intangible goods, customer is involved in the process, services are customised and differentiated
36
characteristics of operations management in service businesses
produce intangible goods, customer is involved in the process, services are customised and differentiated