business unit 3 aos 3 key points

Question 1

operations managers must be able to

Answer 1

link transformation processes to the activities performed by the areas of the business

Question 2

strengths of website development

Answer 2

reduces labour and lease costs, business is accessible 24/7

Question 3

weaknesses of website development

Answer 3

expensive, time consuming, website could crash

Question 4

strengths of CAM

Answer 4

faster production, greater production consistency

Question 5

weaknesses of CAM

Answer 5

computer crash, expensive

Question 6

strengths of CAD

Answer 6

faster production, design can be changed

Question 7

weaknesses of CAD

Answer 7

computer crashes, expensive

Question 8

strengths of automated production line

Answer 8

faster production, reduced costs less employees

Question 9

weaknesses of automated production line

Answer 9

expensive to buy, could break down

Question 10

strengths of forecasting

Answer 10

ensures business doesnt underproduce, ensures business doesnt overproduce

Question 11

weaknesses of forecasting

Answer 11

past events may not continue to future, forecasting will always be inaccurate to some degree

Question 12

strengths of just in time

Answer 12

holding less stock reduces storage costs, reduces risk of waste in storage

Question 13

weaknesses of just in time

Answer 13

materials must be received at appropriate time, increased transport costs

Question 14

strengths of MRP and MPS

Answer 14

avoids over or under-producing, predicts the future needs of the business

Question 15

weaknesses of MRP and MPS

Answer 15

business cant adapt to changes fast, can be difficult to make changes

Question 16

TQM principles

Answer 16

employee empowerment, continuous improvement, customer focus

Question 17

strengths of TQM

Answer 17

reduces defects(efficiency), reduces costs

Question 18

weaknesses of TQM

Answer 18

time consuming, expensive

Question 19

strength of quality control

Answer 19

accurate, reduces defects(efficiency)

Question 20

weaknesses of quality control

Answer 20

random samples not representative, rejected products are waste

Question 21

strengths of quality assurance

Answer 21

reduced costs(efficiency), improved customer satisfaction

Question 22

weaknesses of quality assurance

Answer 22

expensive, time consuming because of documentation

Question 23

lean management principles

Answer 23

pull, takt, one piece flow, zero defects

Question 24

TIMWOOD

Answer 24

transportation, inventory, motion, waiting time, overprocessing, overproducing, defects

Question 25

CSR inputs

Answer 25

local suppliers, socially responsible sources

Question 26

CRS processes

Answer 26

conduct operations locally, facilities contribute to staff wellbeing

Question 27

CSR outputs

Answer 27

high quality products, environmentally friendly packaging

Question 28

strengths of global sourcing

Answer 28

reduces costs, access to resources unavailable domestically

Question 29

weaknesses of global sourcing

Answer 29

hidden costs associated with time zones, exposure to political and financial risk

Question 30

strengths of overseas manufacture

Answer 30

reduces costs, allows business to focus on what they do best

Question 31

weaknesses of overseas manufacture

Answer 31

hidden costs associated with time zones, financial and political risks

Question 32

strengths of global outsourcing

Answer 32

improved quality because of expert knowledge, reduced costs

Question 33

weaknesses of global outsourcing

Answer 33

management has less control over production, difficult to maintain quality

Question 34

strengths of supply chain management

Answer 34

ensures enough materials are received, ensures good quality materials and received

Question 35

characteristics of operations management in manufacturing businesses

Answer 35

produce tangible goods, little customer involvement in production, homogenous manufactured goods

Question 36

characteristics of operations management in service businesses

Answer 36

produce intangible goods, customer is involved in the process, services are customised and differentiated

Question 36

characteristics of operations management in service businesses

Answer 36

produce intangible goods, customer is involved in the process, services are customised and differentiated