business objectives and stakeholders Flashcards

1
Q

why are business objectives important

A
  • sets clear target to work towards and focus on
  • helps in motivating workers
  • all decisions are bound by a common goal
  • helps measuring business success
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2
Q

why business survival

A
  • established with the aim that they will survive for eternity
  • may feel threatened by competition or recession
  • may have to make tough choices like lowering prices and profit
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3
Q

why profit

A
  • pays off necessary expenses like wages, interest, rent tax
  • helps survival of a business
  • return to owners for their risk
  • provides finance for expansion
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4
Q

why return to shareholders

A
  • need to increase this so the investment stays intact
  • increased profits mean higher dividend
  • increased share price help to control the market, increase chance of higher profits and incomes
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5
Q

why growth

A
  • increases job security
  • increases salary
  • economies of scale
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6
Q

why market share

A
  • increased publicity
  • influences suppliers and customers
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7
Q

formula for market share

A

company sales over period of time/total sales of market or industry over period of time x 100

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8
Q

why financial

A
  • meet profit targets set by government
  • reinvest money back into business or give to government
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9
Q

why service

A
  • provide service to public
  • meet quality target set by government
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10
Q

why social

A
  • protect or create employment in certain areas or for certain underprivileged groups
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11
Q

owners objectives

A

(internal)
- growth of business
- share of profits to gain return of capital

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12
Q

managers objectives

A

(internal)
- high salaries
- job security
- growth of business
- status and power

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13
Q

workers objectives

A

(internal)
- regular payment
- contract of employment
- job security
- satisfaction and motivation

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14
Q

customers objectives

A

(external)
- safe and reliable products
- value for money
- well designed products
- good quality
- reliable service and maintenance

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15
Q

government objectives

A

(external)
- succeed in country
- stay within laws
- employment
-taxes
- increased output

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16
Q

community objectives

A

(external)
- jobs
- no pollution
- safe products
- raised living standards

17
Q

bank objectives

A

(external)
- pay interest
- repay lent capital
- stay liquid