Business 2.6 - Communication

Question 1

anything that limits/impedes the effectiveness of communication

Answer 1

barriers to communication

Question 2

jargon, ignorance, internal politics and computer failure

Answer 2

barriers to communication

Question 3

methods through which communications take place between the sender and receiver

Answer 3

channels of communication

Question 4

transfer of info between diff ppl/organizations

Answer 4

communication

Question 5

using computer wide area networks (WAN) as a mailing system for communication purposes

Answer 5

electronic mail

Question 6

communication between members of one organization and members of another organization

Answer 6

external communication

Question 7

official/established channels of communication

Answer 7

formal communication

Question 8

all aspects of communication through unofficial/informal channels

Answer 8

grapevine communication

Question 9

specialist/technical language used to speed up communication

Answer 9

jargon

Question 10

unofficial, natural, unstructured channels of communication, usually established by ppl from within an organization

Answer 10

informal communication (grapevine)

Question 11

too much information being passed onto staff (can cause stress and increase workload)

Answer 11

information overload

Question 12

communications within the business

Answer 12

internal communication

Question 13

conflict between ppl within an organization

Answer 13

internal politics

Question 14

any from of communication other than oral communication

ex: email, letters, body language

Answer 14

non-verbal communication

Question 15

used when info is not confidential and can be shared with anyone

Answer 15

open channels of communication

Question 16

used when info is confidential and only directed to those who need to know

Answer 16

restricted channels of communication

Question 17

communication using spoken words

ex: meetings, interviews, appraisals

Answer 17

verbal/oral communication

Question 18

communication method by telecommunication networks - parties can see and hear each other using tech

Answer 18

videoconferencing

Question 19

use of visual stimuli to communicate info/ideas

Answer 19

visual communication

Question 20

written word, such as letters, memorandas, reports and notices

Answer 20

written communication