1.3 - Business objectives Flashcards

1
Q

long term goals of a business, stated in the mission statement; general statement of a firm’s purpose/intentions, qualitative

A

aims

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2
Q

analytical tool to devise product and market growth strategies

A

Ansoff matrix

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3
Q

conscientious consideration of ethical and environmental practices related to business activity

A

corporate social responsibility (CSR)

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4
Q

growth strategy, new products in new markets

A

diversification

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5
Q

documented beliefs and philosophies of an organization

A

ethical code of practice

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6
Q

organizational goals based on moral guidelines

A

ethical objectives

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7
Q

moral principles that guide decision making and strategy

A

ethics

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8
Q

growth strategy, using customer loyalty to persuade them (and prospective customers) to purchase a new product

A

market developement

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9
Q

growth strategy, developing existing markets with existing products

A

market penetration

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10
Q

declaration of an organization’s overall purpose

A

mission statement

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11
Q

short term targets of an organization, SMART

A

objectives

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12
Q

growth strategy, new products to existing customers

A

product development

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13
Q

specific, measurable, achievable, realistic and time constrained

A

SMART objectives

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14
Q

longer-term goals of a business, such as profit maximization, growth

A

strategic objectives

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15
Q

plans of action that businesses use to achieve their targets

A

strategies

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16
Q

analytical tool used to assess the internal strengths and weaknesses, and the external opportunities and threats of a business decision

A

SWOT analysis

17
Q

short term goals that affect a section of the organization - specific goals

A

tactical objectives

18
Q

short term plans of action that firms use to achieve their objectives

A

tactics

19
Q

psychological divide between senior management and subordinates

A

them and us culture

20
Q

organization’s long-term aspirations, where it ultimately wants to be

A

vision statement