Bus Prin and Prac Flashcards

1
Q

To serve their organizations effectively, security managers must understand

A

Business principles

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1
Q

What type of training works best in the security industry

A

Mentoring

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2
Q

What is a concrete specification of products or services, level of quality, and other tangible aspects of the business, as well as a communication of business functionality and operational methods?

A

Mission

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3
Q

Which of the following is not one of the three standard, financial reports?

A

Notes to financial statement

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4
Q

What is NOT one of the three key reasons business people make unethical choices?

A

Greed

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5
Q

What is the first step in establishing a financial strategy?

A

Identify expected margins

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6
Q

What is a specific description of where the business will be in the long-term, and a general understanding of the business, its culture, and its future goals?

A

Vision

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7
Q

What is the foundation for training

A

Education

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8
Q

Who of the following is the author of the motivational theory which specifies two types of employees: Theory X employees who must be prodded to work, and Theory Y employees are naturally motivated?

A

Douglas McGregor

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9
Q

_______ bonds protect against employee dishonesty, while _________ bonds guarantee a contract.

A

Fidelity and surety

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10
Q

A ______________ is the cornerstone of an ethics program.

A

Mission statement

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11
Q

What is the most important aspect of personnel selection?

A

A face-to-face interview

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12
Q

How often should formal and informal performance appraisals be conducted?

A

Formal: Annually , Informal: Bi-annually

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13
Q

Relative to organizational objectives, what is “SMART”?

A

Specific, measurable, attainable, relevant, time-bound

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14
Q

_______________ budgeting is a process where only funds for justified expenditures are provided.

A

Zero-based

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15
Q

If a security function doesn’t result in more revenue than is possible without it, it should be

A

Reduced or eliminated

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16
Q

Which of the following is NOT a learning domain?

A

Intellectual

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17
Q

Which of the following BEST describes the document that tells how much money an organization generates (revenue), how much it spends (expenses), and the difference between those figures (net income)

A

Income statement

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18
Q

The practice of borrowing capital to purchase assets that can increase revenue is called which of the following?

A

Leveraging

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19
Q

In most cultures, this is the closest thing to a universal guideline or Golden Rule: to treat others the way one would want to be treated. This guiding principle works for both individuals and organizations. This BEST describes which of the following?

A

Business ethics

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20
Q

By using what kind of knowledge, security managers can organize their efforts in a way that best supports the overall vision and mission of their organization?

A

Business knowledge./ Principles

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21
Q

Who are those that are recognized as the effective security manager within the organization?

A

Those that are recognized within their organization as business partners

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22
Q

At some point a business must determine the type of product or service to sell and how to develop, deliver, and finance that output. To manage this process successfully, what managers and owners must employ?

A

Practices that support the goals of their business

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23
Q

What security managers must develop that define success and support business decisions?

A

Metrics

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24
Q

To be successful in business, what managers should understand?

A

The types of customers they serve, the financial requirements of the business, and ways to coordinate staff efforts

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25
Q

What kind of tool can be studied to determine whether the business processes accurately reflect the organizational strategy?

A

Key metrics and performance indicators

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26
Q

Feedback from what kind of tools allows an organization to change the implementation of the strategy or even shift the strategic focus itself?

A

Basing on the feedback from key metrics and performance indicators

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27
Q

What a business must understand and what need to create that support it

A

A business must understand its purpose and create management practices that support it.

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28
Q

What serves as the foundation for developing business processes

A

The organizational strategy.

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29
Q

What basically defines why the business exists and how it will maintain itself as a profitable, viable entity

A

The organizational strategy

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30
Q

While developing strategy, what is first step to understand?

A

The first step is to understand the business and where it needs to be in the future

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31
Q

How it is possible to tailor daily operations of a business to support the organizational strategy

A

By applying management principles

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32
Q

What kind of test the objective must pass through

A

A test called SMART (Specific, Measurable, Attainable, Relevant, and time‐bund).

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33
Q

To meet its objectives and implement its strategy, a business must pay attention to its primary resource. What is the primary resource?

A

Its people

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34
Q

What can help communicate the organizational strategy?

A

The vision, mission and objectives

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35
Q

What mission of the business specifies

A

The mission of the business specifies its types of products or services, level of quality, and other tangible aspects of the business and its plans

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36
Q

What is the most visible component of the HR department

A

Staffing

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37
Q

How an effective job requirements analysis can be done

A

Through candidate profiles, and effective interviews and evaluations

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38
Q

What kind of requirements the job requirements analysis must address

A

The job requirements analysis addresses both direct and indirect requirements. The direct requirements are those that the candidate must meet to understand and function in the position. The indirect requirements are skills that will increase the candidate’s likelihood of success

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39
Q

How staffing decision in an organization should be measured

A

Against a detailed job requirements analysis

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40
Q

What type of analysis should weigh which skills are most valuable for the position

A

The job requirements analysis

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41
Q

For the position filling in an organization, what elements the heads of security need to communicate to the HR staff responsible for recruiting

A

About the primary security function requirements and other skills requirements

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42
Q

How to appeal to the best candidates

A

To appeal to the best candidates, a company must impress them just as much impress the company

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43
Q

While conducting interview of candidate, what the interviewer should examine from a candidate

A

The candidate’s objective capabilities and subjective fit with the team the candidate would work with

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44
Q

What is the best way to recruit a good candidate

A

Internal recommendations

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45
Q

What the HR department must establish to outline the direction how business will be conducted at the organization

A

Must establish policies and procedures

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46
Q

When developing policies in an organization, what is useful to do

A

It is useful to work closely with the managers whose teams will be most affected by the policies.

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47
Q

What can help to prevent confusion within the organization

A

Clearly articulating company procedures

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48
Q

What should reflect the ideal functionality of the organization

A

The policies and procedures

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49
Q

What policies cover in an organization

A

Policies cover items that the organization monitors and expects employees to confirm to.

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50
Q

What procedure deal in an organization

A

In an organization, procedures deal with specific items‐for example, how an employee should handle setting up vacation time

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51
Q

What nature of training help employees to do their jobs better

A

Internal training

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52
Q

The metrics for evaluating employees should align closely with what element of the organization

A

With the organizational strategy

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53
Q

What employers must to do to aid employee development and retention

A

Employers must review and reward employee performance and provide training mechanisms for employee growth

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54
Q

Why companies use performance metrics and training modules

A

To foster employee development

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55
Q

How employees should be measured

A

How they do their current jobs and how well they contribute to the growth of the company as a whole

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56
Q

What is the second most valuable resource in an organization after its employees

A

Corporate knowledge

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57
Q

What can enable one department to learn from the processes, technologies, and ideas of another?

A

Cross‐unit knowledge sharing

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58
Q

What kind of difficulties a company might face if its growth is funded from internal cash reserves?

A

That could limit the ability of an organization to pay bills if costs exceed revenues

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59
Q

How a company can improve margins

A

It can reduce costs or increase the price of its product or service

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60
Q

What is possible to develop from the financial analysis

A

It is possible to develop budgets and set expected goals for revenue or return on investment (ROI).

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61
Q

What is the basis of financial management

A

Understanding the accounting principles used in generating financial reports.

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62
Q

Through what management practices in an organization are largely expressed

A

Through human resource management, knowledge management, and business structure

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63
Q

In an organization, if the organizational strategy emphasizes volume over profitability, then what should be metrics of measurement?

A

An important metric will be growth in revenue

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64
Q

What is the initial step in determining right structure for an organization

A

The initial step is to identify the essential business units

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65
Q

Central knowledge systems can be used as a tool of measurement and what it enables us to do in the organization

A

It enables an organization to identify problems and spot opportunities to cut costs, increase efficiency, or expand the business

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66
Q

What can be the metrics to identify how well employees are doing their current jobs?

A

Metrics for assessing how well employees are doing their current jobs include:
1‐work quality,
2‐ performance on time,
3‐ performance within budget,
4‐ meeting of other requirements of the position

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67
Q

What can be the metrics for assessing employee’s overall contribution to the company?

A

Metrics for assessing employee’s overall contribution to the company include:
1‐extra sales, extra hours, and work on several projects,
2‐ work on tasks outside the position requirements,
3‐ contribution toward improvements in the business process,
4‐ leadership.

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68
Q

How to make financial decisions and project returns

A

Through analysis of financial statements

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69
Q

Through analysis of financial statements. What is the purpose of GAAP

A

The purpose of GAAP is to establish and maintain a standard for financial reporting that can be used across all organizations

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70
Q

What are those three financial reports or statements have become accepted as standard?

A

The income statement, balance sheet, and statement of cash flows

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71
Q

What are the costs included in the costs of goods

A

Costs of goods sold include the cost of creating a product or service, accounting for materials, labour, and other costs

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72
Q

What the balance sheet summarizes

A

The balance sheet summarizes an organization’s investing and financing

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73
Q

When the shareholders are accountable for the extended liability

A

If the liabilities of an organization far outweigh the assets, then shareholders are accountable for the extended liability

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74
Q

What do you mean by retained earnings

A

Retained earnings equal the amount of net income that is reinvested in an organization.

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75
Q

How it is possible to determine what a company owns and what it owes in the short term and long-term

A

Through understanding the asset and liability mix

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76
Q

What is the equation of balance sheet

A

The equation of balance sheet: asset equal to liabilities plus shareholder equity

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77
Q

How accumulated depreciation can be defined

A

Accumulated depreciation defines as buildings and equipment age, they begin to lose value. The loss of value with each year is captured in accumulated depreciation to more accurately reflect the book value of an asset

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78
Q

What kind of cash flow can be found in a cash flow statement

A

The cash flow statement shows:
1‐ net operating cash flow,
2‐ net investing cash flow,
3‐ financial cash flow

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79
Q

What financial tool provides insight into the company’s use of profit to increase shareholder equity

A

The balance sheet

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80
Q

What is called leveraging

A

The practice of borrowing capital to purchase assets that can increase revenue is called leveraging

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81
Q

Name the different measures of margins

A

There are different measures of margins which are:
1‐ gross profit margin,
2‐operating margin,
3‐ net profit margin

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82
Q

What is the difference between return on assets and return on equity

A

Return on assets (ROA) measures how well a company makes profit on assets it already owns; return on equity (ROE) measures a company’s effectiveness at using loans to generate profit

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83
Q

What the operating margin demonstrates in a company

A

In an organization, operating margin demonstrates the company’s overall operating efficiency in producing and selling a product

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84
Q

When it can be said that the company is more efficient to producing a product

A

When the higher the gross profit margin

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85
Q

When an organization is more profitable

A

When the larger the margin of net income

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86
Q

What are the two earning related ratios are commonly examined in financial analysis

A

Two earning related ratios are commonly examined in financial analysis which are:
1‐earning per share (EPS),
2‐ price to earnings (P/E).

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87
Q

What can be helpful for comparing performance against expected values in an industry or against an organization’s historical performance?

A

The ratios of financial statements

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88
Q

What is risk

A

Risk is an estimate of the probability that investors will gain or lose money

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89
Q

What is return

A

Return is the amount of money an investment choice will give back to an investor

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90
Q

How it is possible to identify where cash is being generated to cover business operations

A

By understanding basic inflows and outflows of net operating cash flow, net investing cash flow and financing cash flow.

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91
Q

Which ratio is useful in determining whether an organization is fairly valued and also used to value private shares If an investor is thinking of purchasing an interest in a private organization?

A

The price to earnings ratios

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92
Q

What is the primary limitation of financial statement analysis

A

It does not directly consider changes in market conditions

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93
Q

While doing the financial risk analysis what are the risk rations are used

A

In the financial risk analysis, several risk ratios are used which are:
1‐ current ratio,
2‐ quick ratio,
3‐ debt to equity ratio

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94
Q

What are the limitations of financial statement analysis

A

The limitations of financial statement analysis are:
1‐ it does not directly consider changes in market condition,
2‐all organizations operate differently,
3‐ all organizations target different markets,
4‐ the financial ratios are derived from numbers presented in financial reports, and those report must be accurate for the ratios to have any meaning.

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95
Q

What may be the cause for continued declined in profit margin?

A

May be a result of poor economic conditions rather than poor company operations

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96
Q

Which ratios examine the company’s ability to cover short‐term obligations

A

If the current ratio is greater ratio is greater than one, the company has the ability to cover all its current liabilities with its current assets. Current ratio

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97
Q

Which ratio is also called as acid test

A

The quick ration is also known as the acid test

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98
Q

What the financial analysis basically focuses

A

Financial analysis focuses on whether a company will have the ability to cover expenses and operating costs in the near term as well as long term.

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99
Q

What is the more practical strategy for developing budget

A

A more practical strategy for developing budget is a combination of both where the lowest level of input will occur at the divisional or department level so that executive management can determine a realistic budget that is in line with the overall financial objectives of the company.

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100
Q

What businesses need to generate to meet budget requirements

A

To meet budget requirements, businesses often need to generate a certain amount of revenue as well as limit spending to predetermined amount

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101
Q

What is one of the main purpose for understanding financial accounting and financial analysis?

A

To establish budgets

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102
Q

What the term management system refers

A

The term management system refers to the organization’s method of managing its processes, functions, or activities

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103
Q

How any financial strategy must be implemented and overseen to be effective

A

With appropriate controls

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104
Q

At department and unit levels, how budget items are listed

A

Budget items are listed in greater detail

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105
Q

The budget of a company must be aligned with what

A

With the company’s financial strategy

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106
Q

How the return on the implementation of an effective security countermeasure can be measured

A

By applying efficiency versus cost, or cost versus benefit, ratio to show the long‐range cost savings to the company. Also in some cases the insurance premiums are lower when risk decreases

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107
Q

The implementation of financial strategy depends greatly on what

A

Depends greatly on clear communication of the strategy, it purposes, and its expected results

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108
Q

Write the equations of ROI

A

ROI=Investment value at end of period/ investment value beginning of period‐1;ROI= Initial investment plus interest earned (or lost)/Initial investment‐

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109
Q

What is the benefit by communicating the strategy to employees, investors, vendors, suppliers, and other stakeholders

A

It boosts confidence and makes it possible for all to focus on creating success from the strategic direction

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110
Q

What is the effective way to compare the desirability of different ways of spending

A

Calculating the return on investment (ROI)

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111
Q

What is the effective way to set value of line items

A

An effective way to set the value of line items is to look at each budget expense as an investment and then calculate the expected return on that investment. In other words, one looks at the benefit of the investment divided by the cost‐in simpler terms, cost/benefit.

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112
Q

What is zero‐based budgeting

A

Zero‐based budgeting is a process wherein funds are placed in a budget only to extent that planned expenditures are justified in detail

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113
Q

What tool provides a factual basis for decision making and a system for continual improvement?

A

A management system

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114
Q

How a management system helps to an organization

A

Management systems are tools to help an organization meet its goals, whether in terms of quality, environmental concerns, safety, security, preparedness, or continuity

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115
Q

The most management system is based on which model

A

Based on the plan‐Do‐Check‐Act (PDCA or Deming Cycle) model.

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116
Q

Which are the really issues of making the organization successful

A

Management will better understand security issues, and security professionals will better understand management issues, which are really the issues of making the organization successful

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117
Q

What a management systems standard is likely to lead

A

Some specific outcomes that a management systems standard is likely to lead to include better organizational performance through improved capabilities, strategic alignment of improvement activities at all levels of the organization, the flexibility to react quickly to opportunities and a changing environment and optimization of resources.

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118
Q

How the process should be approached in an organization

A

From a business point of view with a continual improvement perspective

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119
Q

How it is possible to focus on problems that are manageable and for which one can effectively develop a system

A

By understanding and prioritizes the issues most important to the organization

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120
Q

What is emphasized by plans for response management programs

A

Reducing an incidents impact and quickly returning to full operation

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121
Q

What state and constitute a commitment to the protection of critical assets as well as commitment to continuous improvement

A

The security policy

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122
Q

. Protecting an organization’s assets is a daunting task. The business world, the security arena, and life itself are changing at lightning speed. So what are the major factors influences on how security professionals must perform their mission

A

Globalization, information technology, instant communications, complex and a symmetric threats, public opinion, mergers and acquisitions, conglomerates and partnerships, and regulation all have a major influence on how security professionals must perform their mission

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123
Q

In larger view of assets protection, what type of assets a security professional should consider to protect?

A

The larger view of assets protection, however, also considers intangible assets, such as an organization’s reputation, relationships, and creditworthiness

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124
Q

When the greatest protection of assets occurs

A

The greatest protection of corporate assets occurs when an appropriate mix of physical, procedural, and electronic security measures is in place in relation to the assets being protected. This creates an effective defense‐in‐depth asset protection program

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125
Q

As a security professional how we should balance security costs while protecting the assets of an organization?

A

Need to balance security costs with the benefits of protective measures employed

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126
Q

While designing asset protection program, as a security professional what type of additional aspects need to be considered

A

However, several additional aspects of assets protection emerged as well: Both tangible and intangible assets must be considered, a key objective is maintaining smooth business operations, post‐ incident business or mission continuity is an important element, both the current and future risk environments must be considered, providing a safe and healthy environment should be factored in, liability reduction/management is an important component.

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127
Q

While designing asset protection for an organization what is essential to know?

A

What needs to be protected

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128
Q

What do you mean by convergence of security

A

Integration of traditional and information [systems] security functions

129
Q

In asset protection program who basically draw conclusions regarding the most appropriate protection strategies and applications

A

Asset owners and security professionals

130
Q

When the concepts, techniques, tools, and philosophies of assets protection change?

A

The concepts, techniques, tools, and philosophies of assets protection change as threats mutate, technologies advance, management approaches develop, and business around the world becomes transformed

131
Q

What is the primary objective of asset protection in relation to risk?

A

To manage risks by balancing the costs and benefits of protection measures

132
Q

What are those three concepts form a foundation for any assets protection strategy

A

The five avenues to address risk, balancing security and legal considerations, and the five Ds.

133
Q

What is called the five Ds security approach

A

Deter, deny, detect, delay and destroy

134
Q

Many security principles and procedures are common across sectors, geographical areas, and various sizes and types of organizations; However what influence asset protection

A

Each particular industry has its own culture, environment and issues that influence assets protection.

135
Q

What are the forces that shaping the practices of assets protection

A

Technology and touch, globalization in business, standards and regulation, convergence of security solutions, homeland security and the international security environment

136
Q

When planning for security, what a professional should always consider

A

The culture of the organization

137
Q

How adversaries are proficiently using globalization against on organization

A

By using the free flow of money, people, and technology

138
Q

In today’s global society, what has been described as the centrepiece of a comprehensive assets protection program

A

The establishment of standards and guidelines

139
Q

What do you understand by convergence of security solutions

A

In assets protection, convergence generally means the integration of traditional and IT security functions. A broader definition might consider convergence to be the merging of disciplines, techniques, and tools from various fields for the purpose of protecting critical assets

140
Q

What are the elements assets protections managers must employ to protect intangible assets

A

Assets protection managers must also employ traditional information security, personnel security, technical security, and public relations and other external communications to protect intangible assets

141
Q

The success in the asset protection field depends on what

A

The success in the asset protection field depends on the proper balance of three managerial dimensions, technical expertise, management ability, and the ability to deal with people.

142
Q

What are the basic functions of managing jobs

A

Planning, organizing, directing, coordinating and controlling

143
Q

What asset protection manager must understand before adopting an organizational structure

A

The assets protection manager must understand the purpose and mission of assets protection at the enterprise before adopting an organizational structure

144
Q

What is the most crucial question need to be asked in defining business purpose and mission

A

Who is the customer

145
Q

. How greater security team effectiveness can be achieved in an organization

A

By taking a more comprehensive view of who the customers are and how best to meet their needs can result in greater security team effectiveness

146
Q

What are the important tools used in crime prevention program

A

Planning, management, and evaluation.

147
Q

What do you mean by span of control

A

Limited number of staff members effectively. The specific number depends on such factors as the nature of the work and type of organization, but as a general rule one manager can effectively supervise up to 10 people

148
Q

As a rule of thumb the senior security or assets protection professional should report to whom in an organization

A

The rule of thumb is that the senior security or assets protection professional should be placed as high as possible in the structure of an enterprise and report directly to senior or executive management

149
Q

What Maslow’s theory recommend

A

Maslow’s theory is still widely recommended to analyze individual employee motivation strategies and establish tailored rewards, such as pay, recognition, advancement, and time off

150
Q

Explain McGregor’s Theory X and Theory Y theory

A

They lack creative ambition, must be goaded, require constant supervision, and are motivated by fear. Theory Y states that workers are naturally motivated and want to work hard and do a good job. It assumes that workers are thoughtful, eager to perform well, and willing to be guided and taught. McGregor stresses that programs based on Theory Y are more successful than those based on Theory X

151
Q

Explain Herzberg’s Motivation‐Hygiene Theory

A

Frederick Herzberg’s motivation‐hygiene theory is based on the premise that the opposite of satisfaction is not dissatisfaction but simply no satisfaction. The theory maintains that two sets of factors determine a worker’s motivation, attitude, and success. The second set is job context (hygiene), such as the surroundings, physical work conditions, salary, co-workers, and other factors that are external to the work itself. Hygiene factors (such as a fresh coat of paint on the wall) will be able to move an individual from a state of dissatisfaction to no satisfaction, but only motivation factors can move that person from no satisfaction to satisfaction. The lesson is that managers should avoid quick fixes. Manipulating hygiene factors may alleviate dissatisfaction but will not result in a state of satisfaction. Allowing an individual to reach a state of satisfaction requires changes in the work content itself, such as increased autonomy or responsibility.

152
Q

When asset protection programs get success

A

An asset protection program gets its success when it cultivates the willing cooperation of those affected by it and meshes its goals with the personal goals of the workforce

153
Q

What a professional needs to understand in supervising security officers, heading an executive protection team, staffing a security operations centre, serving as a facility security officer, performing architecture and design functions, or administering a global assets protection program?

A

one need to understand what motivates people and what demotivates them.

154
Q

What can be recognized as one of the most cost‐effective assets protection tools

A

Behavioral theories can guide both content and delivery methods for security training and awareness, which has been recognized as one of the most cost‐effective assets protection tools

155
Q

What is especially valuable and challenging in a global environment that includes a wide range of cultures, customs, and perspectives

A

Collaboration

156
Q

What help to the manager to get more done through others

A

The bigger the bag of motivational tools, the more likely the manager will be able to understand employees’ needs and tailor rewards to better meet them. [This] enables managers to get more done through others

157
Q

How generally insurance can be categories

A

Property and liability

158
Q

Explain Peril

A

Peril has been defined as “the cause of a possible loss.” Typical insurable perils include fire, windstorm, explosion, burglary, negligence, collision, disability, and death

159
Q

In analysing insurance coverage is to find out what losses are covered. How losses may be classified

A

Direct loss, such as the physical loss of or damage to the object concerned, Loss of use, such as the reduction of net income due to loss of use of the damaged or destroyed object, extra‐expense losses, such as the costs of defending a liability suit and paying judgment or hospital and medical expenses following a personal accident.

160
Q

What is the difference between fidelity coverage and surety coverage

A

Crime insurance is written to protect the insured against loss by burglary, robbery, theft, forgery, embezzlement, and other dishonest acts. Two types of bonds may be used for protection: fidelity and surety. Fidelity coverage is written to protect the employer from the dishonesty of employees. Surety coverage is intended to guarantee the credit or performance of some obligation by an individual

161
Q

What is essential to understand in order to ensure adequate protection from insurance provider in relation to crime coverage

A

It is essential to understand the meaning of each criminal term used by the insurance company in order to ensure that adequate protection is obtained

162
Q

What should be exercised while selecting an insurance provider

A

As in any other business relationship, due diligence must be exercised when selecting an insurance provider

163
Q

What does it mean by cost‐effectiveness

A

Cost‐effectiveness means producing good results for the money spent. To senior management, cost‐effectiveness is the primary factor in determining the size or existence of the asset protection program

164
Q

What a security manager should do to maximize cost‐effectiveness

A

To maximize cost‐effectiveness, a security manager should do:
1‐ ensures that the operations are conducted in the lease expensive, but cost effective way,
2‐maintainthe lowest costs consistent with required operational results,
3‐ ensure that the amount of money spent generates the highest return

165
Q

Why senior management will inevitably view all operations from a financial perspective

A

Because the department that plays a direct role in the generation of revenue is a profit centre

166
Q

Which categories of expense that security professionals must consider when developing a budget

A

Salaries, operational expenses, and capital expenditures

167
Q

What is the essential step in developing a department budget

A

Is to review the organization’s overall strategy and goals to determine how the security budgets fits in.

168
Q

What return on investment measures

A

Return on investment (ROI) is a standard profitability ratio that measures how much net income the business earns for each dollar invested by its owners. Also called return on equity.

169
Q

Why return on investment is used to gauge

A

To gauge management’s overall effectiveness in generating profits

170
Q

How return on investment can be measured

A

ROI can be measured in time saved, improved efficiency, reduced manpower, reduced losses, lower liability or insurance payments, or greater customer satisfaction. It all translates into an improved bottom line over time

171
Q

How security metrics can be described

A

Security metrics is described as the process of measuring an asset protection program’s costs and benefits as well as its successes and failures

172
Q

The first step in good security planning is performing an analysis of the potential areas of loss, their probability, and their gravity or impact on the corporation. This data, along with what element provides the information needed to present a security budget to senior management

A

Security metrics

173
Q

How security managers are better able to show the cost‐effectiveness of asset protection

A

Through the application of metrics

174
Q

What data analysis may suggest

A

Data analysis may suggest whether specific security measures are effective at all

175
Q

From which baseline all expense budgets are built

A

Typically, a sales forecast will project sales revenue for a quarter or a year. This forecast will then be the baseline from which all expense budgets are built

176
Q

When expense budgets total more than the available funds, budget reviews are conducted. Reductions in budget are usually made by deleting what kind of expenditures

A

Typically personnel and operating expenses

177
Q

What management strives to maintain

A

Management strives to maintain the margin between gross sales and expenses, even in the face of reduced sales

178
Q

What is the strength by using survey method while collecting data?

A

It makes possible the efficient collection data on large numbers of individuals; allows precise comparisons to be made between the answers of respondents.

179
Q

How the real value of cost‐effectiveness data gathering comes

A

By making periodic cumulative reports to senior management

180
Q

In data collection process, when direct observation method can be used

A

Direct observation can be used in some less serious, nuisance‐level situations to discover unknown aspects of the problem

181
Q

What is the primary security task while dealing with the incident

A

Reporting the incident and; must also be emphasized

182
Q

What security managers do to validate information

A

Conduct experiments

183
Q

Report forms provide data necessary for asset protection operations; they should be analysed immediately by whom

A

By a responsible supervisor

184
Q

The use of specially designed incident reporting forms also fosters easy data collection. What could be the approach to using such form

A

Design a good report form; teach security staff how to use it; promptly collect data and conduct initial analysis; produce periodic management reports

185
Q

Collecting information is a paramount importance to security management. When the less staff will resist reporting incidents

A

The easier it is to create security reports

186
Q

The warranty for a new security system generally covers the first year of operation

A

A maintenance contract for each subsequent year costs approximately what percent of the original system cost? 13 percent of the original system cost

187
Q

What can lead to savings

A

Periodic reassessment of security solutions

188
Q

What is only way operating functions can justify continued funding

A

The only way an operating function can justify continued funding is to demonstrate that the real costs to the enterprise would be greater if the level of support for the activity were reduced

189
Q

What is the strength by using documentary method while collecting data

A

Can provide in‐depth materials and data on large numbers of subjects; is often essential when a study is either wholly historical or has a historical dimension

190
Q

What are the main methods used in social science research

A

Main methods used in social science research are:
1‐ fieldwork,
2‐ survey,
3‐documentary,
4‐ experiments.

191
Q

Software aggregates the data for analysis. Analysis of aggregate data should lead the security manager to discover what?

A

Trends, success, failures, costs, losses, savings, recoveries, what works, and what does not work, along with a host of other information

192
Q

Display of the aggregate data is just as important as the data itself. While presenting information to decision makers with limited time, what approach a security manager should undertake to convey key points quickly

A

Graphical display of data

193
Q

As part of asset protection, how security can be best described

A

As part of asset protection, security is best described as the implementation of standards and principles that, when constantly applied, control

194
Q

What a security manager should do to maximize cost‐effectiveness of the asset protection program

A

Ensure that the operations are conducted in the least expensive, but cost effective way maintain the lowest costs consistent with required operational results, ensure that the amount of money spent generates the highest return

195
Q

What is the primary factor in determining the size or existence of the asset protection program by senior management

A

To senior management, cost‐effectiveness is the primary factor in determining the size or existence of the asset protection program

196
Q

What is required by cost‐effectiveness in asset protection

A

Cost‐effectiveness in asset protection requires balancing expenditures against results and revising the plan as needed. It also requires critical judgment based on a complete understanding of the enterprise operations, a broad knowledge of state‐of‐the‐art security, and the recognition that some elements of the security program may take several years to implement

197
Q

As an asset protection tool, what is the least expensive countermeasure one can employ?

A

Procedural controls

198
Q

How cost reduction can be achieved in a security department

A

Each element of the operation must be carefully examined for cost‐effectiveness. Periodic reassessment of security solutions can lead to savings. Security departments can also examine whether it is more cost‐effective to use a proprietary security officer force or a contract force. Another consideration might be the cost‐effectiveness of maintenance contracts for security systems. An analysis of the maintenance history might reveal that the services would cost significantly less if paid for on a time and material basis

199
Q

Preventing crime, closing investigations, and maintaining order are all legitimate and necessary objectives of an asset protection program, but only for the purpose of helping the enterprise achieve its basic goal. But what is the goal for commercial organizations?

A

Preventing crime, closing investigations, and maintaining order are all legitimate and necessary objectives of an asset protection program, but only for the purpose of helping the enterprise achieve its basic goal. The goal is to make and distribute products or render services so as to earn the planned profit

200
Q

How metrics in corporate security can be gathered

A

Corporate security can collect metrics on investigations conducted, recoveries made, risk assessments conducted, travel briefings provided to staff, etc

201
Q

How security manager better way can show the cost‐effectiveness of asset protection program

A

Through the application of metrics, security managers are better able to show the cost‐ effectiveness of asset protection

202
Q

How security budget can be prepared

A

The first step in good security planning is performing an analysis of the potential areas of loss, their probability, and their gravity or impact on the corporation. This data, along with security metrics, provides the information needed to present a security budget to senior management

203
Q

What are the causes of nuisance alarms

A

There were three factors: the age of some equipment, a lack of training and familiarity with the fire alarm system, and a lack of communication between staff and contractors working in the building

204
Q

What is the difference between hard cost and soft cost in relation to nuisance alarm

A

Hard costs included lost productivity for employees evacuating the building and for employees responding to the alarms, as well as the cost of fire department fines. Soft costs included wear and tear on building mechanical systems when alarms activated; the tendency for employees to learn to ignore alarms, thereby placing themselves in jeopardy when legitimate alarms activate; the potential for staff injuries during evacuations; and the frustration of the organization’s staff and fire department personnel due to the high number of alarms.

205
Q

Explain ROI

A

Return on investment (ROI) is a standard profitability ratio that measures how much net income the business earns for each dollar invested by its owners. Also called return on equity. The expectation is that security measures should not merely be efficient but should provide a positive return on investment

206
Q

When an asset protection program would be cost‐justified

A

If an asset protection program was established that probable real losses would not occur if proposed asset protection measures were adopted.

207
Q

What is paramount importance to security management

A

Collecting information

208
Q

How real value of cost‐effectiveness data gathering comes

A

The real value of cost‐effectiveness data gathering comes in making periodic cumulative reports to senior management

209
Q

What security managers should do to validate information collected from incident reporting forms?

A

To validate information, security managers can conduct experiments. One method is to gather statistics before and after implementation of a security measure to gauge whether it was effective. Another method is to implement the new security measure in one company site but not another and compare the results. Finally, direct observation can be used in some less serious, nuisance‐level situations to discover unknown aspects of the problem.

210
Q

How the value of a physical asset can be calculated

A

The value of a physical asset can be calculated as the purchase price or acquisition cost, the depreciated book value (acquisition cost less accumulated depreciation), or replacement cost.

211
Q

What two things an incident reposting system does

A

Provides a history of events occurring to the organization, provides a basis for professional efforts at asset recapture, recovery, or incident reduction or termination

212
Q

What is needed for incident reporting to function

A

A statement of policy

213
Q

What are the basic factors that an asset protection program is based

A

The criticality of company exposure and the probability of incidents

214
Q

If database shows that a particular operation is suffering from fraud, what might be the issue?

A

Internal controls are inadequate

215
Q

What are the bases of countermeasures

A

The selection of countermeasures also depends on the return on investment. Each countermeasure can be weighed against its likelihood of preventing losses, cost of implementation, potential recoveries made, and value of avoided losses

216
Q

How the security manager can gain insights into countermeasures that may prevent future losses?

A

By tracking and analyzing incidents

217
Q

Explain what do you understand by predictive modelling

A

The ultimate value of incident reporting lies in the opportunities it creates for avoiding future incidents, events, and losses through planning, employee awareness training and security enhancements. Therefore, the following categories of incidents should be tracked: Most vulnerable assets, such as those susceptible to high‐frequency losses, Time of loss occurrence, Locations in which losses occur, especially high‐frequency loss locations, Countermeasures that were useful or ineffective, Losses representing the highest costs, Types of incidents, Slips, falls, and other incidents that expose the organization to lawsuits, Health and safety violations resulting in lost time, reduced productivity, and increased workers’ compensation fees, Any incident type that costs the organization time, effort, or money.

218
Q

What should be the policy on submission of incident reports

A

All employees must notify their immediate supervisors of any incidents or known or suspected asset losses. First‐line supervisors should be responsible for completing reports for losses within their areas of responsibility. The security manager is responsible for reviewing the report

219
Q

What do you mean by “plot event trends

A

Plot event trends—by amounts, frequencies, types of assets, day/time of loss, prime incident locations, people involved, causes of occurrences, etc.

220
Q

What provide basis for insurance claims or changes to self‐insurance reserves

A

Incident reporting provides a basis for insurance claims or changes to self‐insurance reserves

221
Q

What can be the consequences if incidents are not reported to a central database

A

If incidents are not reported to a central database, they may be seen as a series of unique events when in reality they may be linked in some way and may be leading up to a major loss event

222
Q

To analyze the current state of a business finance and project how financial decisions will affect the business, what is a necessity

A

Financial reports

223
Q

How would a manager develop budgets and set expected goals for revenue of return on investment

A

From financial analysis

224
Q

What would provide the asset protection professional with the analysis and decision making tools that will allow him monitor the financial operations of the security department and make better financial decisions

A

Financial management practices

225
Q

To check whether a business can really pay its current bills is better measured by the

A

Quick ratio

226
Q

An organization’s current assets that can quickly be converted to cash is known as

A

Acid test

227
Q

An organization’s best resource for a realistic budget information is

A

Frontline managers

228
Q

List what are measures for margin

A

Gross profit margin
Operating margin
Net profit margin

229
Q

In recruiting, the requirements the job candidate must meet to understand and function in the job position being sort is

A

Direct requirements

230
Q

The tool used to weigh which skills of a job candidate are most valuable for the job position is

A

Job requirement analysis

231
Q

A management efforts to focus resources on specific targets that leads to business success through proper planning is

A

Strategy

232
Q

An organization’s current and prospective financial health can clearly be painted through what

A

Income statement
Balance sheet
Statement of cash flow

233
Q

If a company wishes to improve its margin which of these is an option

A

Reduce production cost/
Increase product and Service prices

234
Q

Money a company receives for products or services provided is

A

Revenue

235
Q

Security managers can determine whether the security practices and procedures accurately reflects the organizational strategy through what

A

Key metrics and performance indicators

236
Q

The primary limitation of a financial statement is

A

It does not consider changes in market conditions

237
Q

How is the cost of creating a product or service, accounting for materials and other labor cost classified

A

Cost of goods sold

238
Q

State the equation of the balance sheet

A

Assets=liabilities + shareholders equity

239
Q

A standard established and maintained by the international accounting standards board on which many countries are converged is called

A

International financial reporting standards (IFRS)

240
Q

Financial statements are created in accordance with which of the following

A

GAAP

241
Q

A management financial approach to determining the expected return of its investments is called

A

Financial strategy

242
Q

Which information’s are provided in the balance sheet

A

Insight into the asset and liability mix and how they relate to shareholder equity
Insight into a company’s use of profit to increase equity
Views of the company’s operations, financing and investments

243
Q

In creating a budget for a company, how should the budget be organized

A

To resemble the income statement equivalent of a pro-forma income statement which projects future cost and revenue for a defined period

244
Q

What is considered cash equivalent on the balance sheet

A

Current assets

245
Q

Which of the following is a Hybrid budget technique

A

Top-down, Bottom-up

246
Q

What is one major reason why lower level managers are more likely to accept a bottom-up budgeting

A

Because they had a stake in developing it

247
Q

A security manager can measure the effectiveness of a security countermeasure to show a long-range cost saving to the company’s senior management by applying what ration

A

Efficiency VS cost

248
Q

A organization’s financial obligation is referred to as

A

Liabilities

249
Q

What are the terms used to describe assets on the balance sheet

A

Prepaid accounts
Accounts receivable
Inventory

250
Q

What are common terms used to describe liabilities on the balance sheet

A

Current long-term debts
Accounts payable
Interest payable

251
Q

What in the balance sheet is neither an asset nor a liability

A

Shareholder’s equity

252
Q

Anything that a company owns or has title to that, may provide a future economic benefit is referred to as

A

Assets

253
Q

What are the main purposes of a budget

A

To provide fiscal uniformity for the company
To provide a financial tool that estimates costs and revenues
Provide variance warming

254
Q

An organization calculates its return on investment by which of the following means

A

ROI= Investment value at end of period
Investment value at beginning of period - 1

ROI= (Initial Investment plus Interest Earned (or lost) - 1
Initial Investment

255
Q

Shareholders equity is derived from what

A

Retained earnings
Net incomes
Dividends payouts

256
Q

What is fiduciary

A

Holding in trust

257
Q

A tool used by organization’s to aid in quantifying its ability to generate income beyond covering expenses is

A

Profitability ratio

258
Q

By taking out an external financing a construction company can purchase more equipment and hire more people to address a greater demand for the company’s services, the company is practicing what

A

Leveraging

259
Q

What outlines an organization’s profitability but not its overall financial health

A

Income statement

260
Q

A company that wants to cover its operational cost and other business expenses for the reporting period, will use what on the balance sheet

A

Current assets

261
Q

Retained earnings decrease if

A

If income is actually a net lose
If dividends are paid out

262
Q

The purpose of GAAP is

A

Establish and maintain a standard for financial reporting that can across all organization

263
Q

An organization can increase revenue, without increasing expense by

A

Profitability ratio

264
Q

A view of a company’s operating, financing and investments and not where cash is being allocated is outlined in which statements

A

Balance sheet/Income statements

265
Q

A specific entry in the budget that can be tracked to ensure that spending is within its predetermined limits is called

A

Line items

266
Q

The difference between how much an organization generates and spends is referred to as

A

Net income

267
Q

In task 43 above which financial report will provide the information on where cash is being allocated

A

Income statement

268
Q

An organization generating enough cash to cover operations and acquire additional assets is demonstrated in which statements

A

Cash flow statements

269
Q

Which of these concepts is a perfect fit for asset protection

A

Risk

270
Q

A major area where the private security has problem is

A

Public/supplements

271
Q

The desirability of different ways of spending an organization’s resources is calculated effectively by

A

Return on investment

272
Q

In establishing a financial strategy the first step is

A

Identify expected margins

273
Q

Placing funds in an organizations security operation only to the extent that planned security expenditures are justified in details and has an ROI is referred to as

A

Zero-based budgeting

274
Q

A frame work for the creation of financial statements is called

A

Generally accepted accounting principles

275
Q

The statement that provides an insight to what the company owes and owns in both short and long-term is

A

Balance sheet

276
Q

Net profits and an indication of an organization profitability are detailed in the income statements, which of the followings is its shortcoming

A

It does not provide a clear picture of the extended liability of the organization

277
Q

An organization’s ability to generate income on its assets independent of any financing is demonstrated in by

A

Return on assets

278
Q

When are shareholders accountable for the extended liability of an enterprise

A

If its liabilities far outweighs its assets

279
Q

An example of a positive cash equivalent on the balance sheet is

A

Accounts receivable

280
Q

Amount of principal paid during the fiscal year by an organization is called

A

Current long-term debt

281
Q

The preferable approach to budgeting is

A

Top down Bottom up

282
Q

When executive management allocates specific amount of cash resources to the security department without input from the department. This budget approach is referred to as

A

Top-down

283
Q

An organization’s current or projected numbers that are derived directly from financial decisions are dealt with by what process

A

Financial management system

284
Q

An estimate of the probability that an investment will gain or lose money is

A

Risk

285
Q

The cash flow statement shows what

A

Net operating cash flow
Net investing cash flow
Financing cash flow

286
Q

A realistic budget determination, in line with overall financial objectives with inputs from front line managers is referred to as

A

Bottom-up

287
Q

A risk ratio also known as the acid test is called

A

Quick ratio

288
Q

The current state of a business can be deduced by What

A

Looking at products offered
Markets targeted
Financial results

289
Q

The life-span of a budget

A

One Year

290
Q

How can a company increase revenue without increasing total expense

A

By providing more services and allowing products sales to grow slowly

291
Q

This demonstrates a company’s overall operating efficiency in producing and selling its products

A

Operating margin

292
Q

The amount of money an investment choice will give back to an investor is

A

Return

293
Q

When would spending beyond the budget be necessary

A

To take advantage of investment opportunities that arises

294
Q

Complete the statement ‘‘budget the equivalent of pro forma income statement, which projects future cost and what else

A

Revenue for a defined period

295
Q

Analyzing the current state of a business finances and projecting how decisions will affect the business can be made possible through what

A

Financial report

296
Q

Business ethics can be applied on all the following levels except

A

Individual employees
The organization
Society

297
Q

The core foundational values upon which business ethics rest are

A

Responsibility
Fairness
Compassion

298
Q

The closest thing to a universal guideline for ethics is

A

Treat others the way one would want to be treated

299
Q

What can form the basis by which employees conduct their business and make business decisions

A

A business code of conduct or ethic code

300
Q

The first aspect of ethics is

A

The ability to discern right from wrong

301
Q

Reasons that lead business people to make unethical choices includes what

A

Convenience
Winning
Relativism

302
Q

The fundamental to establishing an environment wherein business can be conducted fairly and appropriately is

A

The application of business ethics

303
Q

What will influence an individual employee in his ethical conduct

A

Business principles and executive behavior

304
Q

What is another name for business ethics

A

Applied ethics

305
Q

With enough effort, an individual can rationalize almost any act as right in a given situation. When convenience and winning are already the prime motivates making an unethical choice becomes easier and for some justifiable, logical option This philosophy is called

A

Relativism

306
Q

Which form of ethics makes specific judgment about right and wrong and prescribes types of behavior as ethical in the context of the activity

A

Applied ethics

307
Q

That there are no true ethical values that prescribe behavior is which ethics

A

Situation ethics

308
Q

If the liability of an enterprise far outweighs its assets, who will be accountable for the extended liability

A

Shareholders

309
Q

Revenue generated from primary business activities is called

A

Operating income

310
Q

Business use comparative analysis to evaluate capital investment, which of these is not a method of analysis

A

Increased productivity

311
Q

What are the types of budget

A

Line item
Capital budget
Program budget

312
Q

What are considered current assets on the balance sheet

A

Account receivable
Prepaid accounts
Cash

313
Q

The process where the number of goods being off loaded is not known to the offloading employee as a way of controlling theft is called

A

Blind tally

314
Q

What does the formulae ALE express

A

Impact x Frequency

315
Q

From what perspective will senior management inevitably view all organizational operations

A

Financial perspective

316
Q

The goal of risk analysis is

A

The recognition of threats as they relate to the company operations

317
Q

To gauge a management’s overall effectiveness in generating profit, a manager should use

A

Return on equity

318
Q

A blue-print used for developing security objectives is

A

WAEC-UP model

319
Q

How can an organization project its employees from customers who claims to incur losses and mental anguish resulting from intentional or negligent injury to them by employees

A

Liability endorsement

320
Q

What is a factor to consider in planning for business interruption

A

Valuation

321
Q

A condition of the insured personal habits that increases the probability of loss- which may be prohibitive is referred to as

A

Moral hazard