Block 3: Communication Flashcards
Bias
Prejudice in favor or or against one thing, person, or group compared with another, usually in a way considered to be unfair.
Body Language
The process of communicating non-verbally through conscious or unconscious gestures and movements.
Call Light
A bedside button tethered to the wall in a patient’s room, which directs signals the nursing station
Cliche
Phrases that are used over and over again and do not really mean anything
Communication
The process of exchanging information with others by sending and receiving messages
Cultural Diversity
The different groups of people with varied backgrounds and experiences who live together in the world
Culturally Sensitive Care
Care that is given while being aware that cultural differences and similarities between people exist without assigning them a value – positive or negative, better or worse, right or wrong.
Hearing Impaired
Occurs when you lose part or all of your ability to hear
Message
the exchange of information in writing, in speech, or by signals
Non-Verbal Communication
communicating without using words
Objective
(of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts
Receiver
Is the listener, reader, or observer—that is, the individual (or the group of individuals) to whom a message is directed
Reporting
Give a spoken or written account of something that one has observed, heard, done, or investigated
Sender
A person who sends or transmits a message
Signs
Objective observations obtained through measurements or by using one of the five senses.
