Billing Process

Question 1

Why?

Answer 1

Toner spend often creates a mountain of invoices to be processed every month. The invoices could cause a considerable amount of work to pay & allocate. Organizations often have a method of billing that they prefer that they may not be getting today. Win themes based on streamlining and simplifying this process will resonate outside of IT.

Question 2

Potential questions

Answer 2

Are there any special unique billing requirements?

Does the organization use department codes for bill back?

How many invoices does the organization receive for supplies, maintenance & service in a month?

Does the organization have to manage multiple vendors for break fix?

Does the organization’s geography currently create any issues?

Question 3

Example

Answer 3

Toner invoice is sent to AP >
AP sends invoice to local manager to verify >AP allocates spend to department code>AP process invoice for payment

With each printer generating this process twice a year, this process may be followed thousands of times annually

Question 4

How it works with HP

Answer 4

HP sends a summarized billing with all of the devices coded, grouped, & subtotaled to the department codes provided in excel format