Behavioural Science Flashcards
Example of FITD persuasion tactics
Bem’s self-perception theory (1972)
Naturally agree to a second larger request.
Why does DITF work as persuasion technique?
Guilt or reciprocal concressions.
Difference of FITD and Low-Balling
Cost associated with performing targeted action in low-balling.
1977 psychiatrist George Engel developed
The first biopsychosocial model
What is cauda equina syndrome?
Compression of central tube of nerves below lower end of spinal chord (L1)
Verbal communication
Paraphrasing, summarising, clarifying, active listening, ‘I’ messages
Name active listening techniques
Mirroring
Empathy
Silence
Ways of interference in communication
Leading questions, Jargon,
Types of non-verbal communication
Facial expression Gaze Gesture Body movement Posture Touch Clothing
What is crucial for effective communication
Empathy
SOLER is professional good nonverbal comm
Sitting Open posture Leaning Eye contact Relax
What is expressed verbally other than words
Paralanguage ex. Paralinguistics (um, uh-huh)
How to deal with aggressive patients
Assertive approach:
- by keeping voice low
- no signals of aggression, - active listening and acknowledge the aggression, open questions
- position yourself carefully
Name the ‘do not’s when dealing with aggressive patients
Do not:
- reward rudeness or abuse
- bluff
- focus on aggression, but story
Name the two types of aggression
Hostile (hot) and instrumental (cold)
Name the 5 theories of aggression
Ethiological (animal) Psychoanalytic (off chest) Aggression hypothesis Revised frustration-aggression Social learning theory
Importance of BPS model
Used for chronic care. 90% will experience backpain during their life.
Study from 2013-14 slightly over 1 mill of UK suffer from musculoskeletal disorders.
What are yellow flags? How do you discover them?
Psychosocial factors that could affect the treatment process and effect. Tendency to be chronic.
StarT Back or Care response
Elderly diversity covered how?
Susan & Riley (1985) divided into three groups:
- young old, old-old, really old
As great diversity
Studie and one theory on elderly
European union study (2002) asked elderly what’s important: Dignity.
Susan & Riley (1985) divided elderly into three groups.
Theory on younger
5-17% of consultations
Piaget’s 4 stages of cognitive development:
- sensimotor, preoperational, concrete operational, formal operational.
Theories on culture
Andrew and Boyle (1995)
- culture is learned from birth, shared by members, dynamic, each culture have beliefs to explain illness.
De Santis (1994) Physicians culture, health setting culture, patients culture.
Personalistic and naturalistic
Name two transcultural health care models
Access model and cultural competence model
Developed for nurses to provide understanding as it is crucial to explore patients health beliefs to ensure optimal treatment.
CBT is?
Talking therapy helping patients to change their cognitive way of thinking, and behavioural response.
Used to treat anxiety or depression.
