Barriers To Communication And Quality Care Related To The CARE WORKER

Question 1

Attitude and prejudice - discrimination, stereotyping, labelling

Answer 1

How carers feel about an individual, assumptions and pre judgements. Care workers have expectations of individuals/ care workers which may not be met. 
Leads too:
Ignoring individualised care
Sarcastic comments
Lack of trust
Poor care

Question 2

Preoccupation with own needs

Answer 2

How the care worker is feeling/their attitude/ their prejudice/their expectations. Care workers may focus on their own concerns rather than those of the individuals in their care.
Lack of concentration

Question 3

Stress and physical strain

Answer 3

Results from incompetence, poor care and puts individuals at risk,
Stress caused by heavy workloads,
Lack of time = rushed and incorrectly completed workloads.

Question 4

Ethical Dilemmas

Answer 4

A situation where there is a conflict of what is the right action to take.
Conflict arises from individuals rights and principles of care.
Care workers have to look at the wider picture = long term/ short term affects.
e.g. confidentiality is not an absolute.

Question 5

Conformity to workplace norms

Answer 5

Accepting the routines of the work place, such as cutting corners, isnt the best for individuals, e.g. not washing hands between each patient.

Question 6

Lack of motivation

Answer 6

Some carers may lack motivation to do their job, they wonder, Do I have a choice? Caring may not be some carers first be their first choice occupation, others may be there just for the wage. This leads to carers not being able to emphasis with individuals and not give extra for them.

Question 7

Lack of skill

Answer 7

If a care worker lacks skill they may lack confidence and give poor care.
E.g. when doing catheters or moving patients it can leads to endangering patients.