b5 Flashcards
Define organisational responsibilities
Organisations responsibilities and protocols to ensure that the health/social providance is at it’s full optimisation
What piece of legislation is linked to organisational responsibilities in health and social care?
Health and social care act 2008 and 2014
Health and social care act 2008 and 2014
A piece of legislation which makes it a legal requirement to all health and social care service providers that there is a efficient amount of trained and qualified staff to meet the requirements of service users.
Give 3 organisational responsibilities
- supporting staff in the workplace
- protect staff
- have correct resources
CPD
Continuing professional development
NOS
National occupational standards
What 3 organisational responsibilities means staff is thoroughly safeguarded
- Have internal/external complaints dealt with
3.Membership in trade unions
4.Follow protocols of regulatory bodies
What does ‘NMC’ stand for?
Nursing midwifery council
What does ‘HCPC’ stand for?
Health and care practitioner council
What is national occupational standards?
It is a statement which states the standards of performance professionals must achieve when carrying out their functions within the workplace
What does ongoing training for health and social care staff allow?
Ongoing health and social care training for staff allows CPD and for high standards to be maintained at all times
What are codes of practice?
A written guideline established by a profession which states the ethical standards which should be maintained
Under the CQC, all Health and social care service providers should have established ______ procedure
complaints procedure
What may external complaints be? Give 3 examples
- Wider service delivery issues
2.malpractice - issues of staff competence
