b5 Flashcards

1
Q

Define organisational responsibilities

A

Organisations responsibilities and protocols to ensure that the health/social providance is at it’s full optimisation

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2
Q

What piece of legislation is linked to organisational responsibilities in health and social care?

A

Health and social care act 2008 and 2014

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3
Q

Health and social care act 2008 and 2014

A

A piece of legislation which makes it a legal requirement to all health and social care service providers that there is a efficient amount of trained and qualified staff to meet the requirements of service users.

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4
Q

Give 3 organisational responsibilities

A
  1. supporting staff in the workplace
  2. protect staff
  3. have correct resources
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5
Q

CPD

A

Continuing professional development

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6
Q

NOS

A

National occupational standards

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7
Q

What 3 organisational responsibilities means staff is thoroughly safeguarded

A
  1. Have internal/external complaints dealt with
    3.Membership in trade unions
    4.Follow protocols of regulatory bodies
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8
Q

What does ‘NMC’ stand for?

A

Nursing midwifery council

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9
Q

What does ‘HCPC’ stand for?

A

Health and care practitioner council

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10
Q

What is national occupational standards?

A

It is a statement which states the standards of performance professionals must achieve when carrying out their functions within the workplace

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11
Q

What does ongoing training for health and social care staff allow?

A

Ongoing health and social care training for staff allows CPD and for high standards to be maintained at all times

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12
Q

What are codes of practice?

A

A written guideline established by a profession which states the ethical standards which should be maintained

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13
Q

Under the CQC, all Health and social care service providers should have established ______ procedure

A

complaints procedure

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14
Q

What may external complaints be? Give 3 examples

A
  1. Wider service delivery issues
    2.malpractice
  2. issues of staff competence
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15
Q
A
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