Anger, Aggression, and Violence Flashcards

1
Q

What is aggression?

A

An emotion that results in a verbal or physical attack. Aggression is not always inappropriate

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2
Q

What is bullying?

A

A repetitive behaviour that sustains an imbalance of power.

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3
Q

What are de-escalation techniques?

A

Methods and tools, including advanced communication skills, used to defuse any incident of acting out, anger, aggression, or violence.

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4
Q

What is rage?

A

An uncontrollable, violent state of anger that prevents a person from thinking clearly or logically, impeding psychosocial or cognitive-behavioural interventions.

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5
Q

What is trauma-informed care?

A

Care focused on patients’ past experiences of violence or trauma and the role it currently plays in their lives

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6
Q

What is violence?

A

Any action that has the intent to harm. It can be directed at self, others, or objects.

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7
Q

Are people with mental illness more likely to be violent?

A
  • In Canada 3% to 5% of interpersonal violence (physical force or power toward an individual or group causing injury, death, psychological harm) is attributed to mental illness (Leyton, 2018)
  • In Canada psychiatric illness/symptoms such as paranoia, depression, grandiose personality accounts for less then 1% of violence (Leyton, 2018).
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8
Q

Who are more likely to be victims of violence, people with mental illness or the general public?

A

In Canada persons with a mental illness are 2.5 – 4 times more likely to be victims of violence than the rest of the population (Dragicevic, 2018)

The Mentally ill in Canada are 10-20 times more likely to die by suicide than commit homicide

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9
Q

What are feelings which might precipitate anger?

A

Discounted, ignored or rejected Unheard
Embarrassed or humiliated Insecure
Frightened Overwhelmed (no control)
Guilty Tired
Hurt Inadequate
Threatened Vulnerable
**In general bio / psycho / sociological factors **

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10
Q

How might you assess for potential anger, aggression or violence tendencies?

A

History (if present usually documented on chart, flagged)
* Male * Young (14-24, remember testosterone levels in men/pubescent are positively associated with violence)
* Substance abuse
* History of incarceration
* Low socioeconomic status/inadequate supports
* Poor coping skills**

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11
Q

What milieu chaacteristics may be conducive to violence in the hospital or institution setting?

A
  • Overcrowding
  • Staff inexperience
  • Provocative or controlling staff
  • Poor limit setting
  • Arbitrary revocation of privileges
  • Language or other communication barriers
  • Cultural barriers
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12
Q

What is the most important predictor of imminent violence?

A

Hyperactivity (pacing, restlessness)

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13
Q

What symptoms of psychosis might precipitate aggression?

A

-hallucinations
- command hallucinations
- paranoia
- jumbled thoughts

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14
Q

What can nurses do to decrease violence?

A
  • Pay attention to the environment or the milieu ALL THE TIME
  • Be aware of what might cause violence
  • Watch for early warning signs – anticipate and assess for any changes in behaviour
  • Know common prevention measures – be aware of your own body language
  • Know de-escalation techniques
  • Know your unit policy/procedures
  • Most importantly – know your patient – **develop trusting relationships **
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15
Q

How do nurses contribute to aggression & anger?

A
  • by not knowing their patients
  • not recognizing early warning signs and getting ahead of escalating behaviour.
  • Staff who want to control, who enforce rules just because they can
  • Staff who don’t respect the integrity of patients
  • Communication issues
  • Cultural barriers
  • Unmet needs
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16
Q

What are signs that lead to the following nursing diagnoses: Ineffective coping, stress overload, risk for other directed violence?

A
  • Exhibiting feelings of frustration, fear , anxiety, irritability
  • Saying they are angry, defiant, say they have no control
  • Behaviour: hyperactivity, pacing, withdrawing, ruminating, sullen.
17
Q

What nursing interventions are appropriate for pre-aggression signs?

A
  • Give information/give space
  • Inform colleagues of your plan to intervene
  • Offer one to one, listen, acknowledge, validate and act if you can.
  • Help them identify what is triggering them and what thoughts are fueling it (do some CBT)
  • Be calm, Be relaxed, be Honest
  • Offer choices: away from others, medication.
18
Q

When a situation has escalated to acting out, what is the desired outcome?

A

Safety

19
Q

What are signs leading to the diagnosis of risk for other directed violence?

A

*Exhibiting loss of control over self: intent to harm, may acquire a weapon
*Saying abusive words, hostile, loud volume
*Behaviour: Hyperactivity, pacing, stomping, clenching, sweating, eye contact change, assaultive

20
Q

What are appropriate nursing interventions for the nursing diagnosis risk for other directed violence?

A
  • Communicate clear, be concise.
  • Convey kindness, confidence, calmness.
  • No more choices: offer one thing, ie medication.
  • If violence imminent Code White: know the plan: restraint, seclusion, medication. (doctor orders)
21
Q

What is an internal locus of control?

A

Internal LOC: clients believe their actions are biggest factor in outcomes. For example the client with a spine injury seeks to know what their options are and what they can do.

22
Q

What is an external locus of control?

A

Clients see outcomes external to them. Tendency to blame
others for their difficulties. The same client with a spine injury may be angry and abusive to the nurse as finds it difficult to cope.

23
Q

What interventions may be appropriate for the older adult population related to angry or aggressive behaviour?

A
  • Patience and Kindness is the best intervention.
  • Reality Orientation for some.
  • Validation Therapy for others
  • Caution with medication, restraint and seclusion.
  • Specialized care
24
Q

What is the current healthcare policy regarding the use of restraints?

A

Restraint as a last resort

25
Q

What are the different kinds of restraints?

A

1) Chemical
2) Mechanical
3) Seclusion

26
Q

What is involved in motivational interviewing?

A
  • Goal is empowerment – Empowerment – the psychological sense of personal control, involvement, influence, & awareness of options in one’s life
  • Aimed at behaviour change
  • Patient centered/ Patient directed
  • Uses the change continuum, and attempts to establish concrete steps to increase readiness for change
  • Ambivalence & resistance are expected
27
Q

What are some techniques for motivational interviewing?

A
  • Reflective Listening: assess for Conviction and Confidence
  • Eliciting motivational statements
  • Examining ambivalence
  • Conviction: importance, consider risks & benefits, explore concerns about behaviour, hypothetical look over the fence, explore next possible steps.
  • Confidence: brainstorm for successful past efforts, affirming & summarizing statement, builds motivation