Amazon WorkDocs | Feedback Flashcards
If I share a file with another user, can I revoke their access?
Feedback
Amazon WorkDocs | Business Productivity
Yes, document owners can always disable a shared link, and revoke user access. Administrators can disable public links at any time.
How does Amazon WorkDocs help me manage the feedback process?
Feedback
Amazon WorkDocs | Business Productivity
Amazon WorkDocs allows file owners to keep track of all comments made on a file without having to manage drafts over e-mail or other applications. You can set deadlines for others to leave feedback, and Amazon WorkDocs automatically sends them e-mail notifications and reminders. If you do not want to provide feedback it is possible to decline the request, which will remove that request from your list.
Do other users need third-party applications to view or provide feedback on files?
Feedback
Amazon WorkDocs | Business Productivity
No, other users can view files and provide feedback directly within Amazon WorkDocs without needing the third-party application that was used to create the document for the file types that are supported for preview (Microsoft Office files (documents, spreadsheets, and presentations), PDFs, web pages, images, and text files).
How do I view comments on files in Amazon WorkDocs?
Feedback
Amazon WorkDocs | Business Productivity
You can see feedback that has been left on a document by clicking on the “Feedback” tab when you are accessing Amazon WorkDocs through a web browser.
If I requested feedback from others on a file, can I see the status of my requests?
Feedback
Amazon WorkDocs | Business Productivity
Yes, the “Out for Review”
Can I prevent other users from downloading shared files?
Feedback
Amazon WorkDocs | Business Productivity
Yes. You can disable the ability for others users to download a file that you have shared with them.
Can I respond to a comment directly in Amazon WorkDocs?
Feedback
Amazon WorkDocs | Business Productivity
Yes, you can respond to a comment directly in Amazon WorkDocs. Your comment will show as a threaded comment indented below the original comment. Additional comment replies will also show as indented at the same level as all the replies.
How are threaded comments sorted?
Feedback
Amazon WorkDocs | Business Productivity
Comments and their replies are ordered chronologically with the most recent comments at the top of the list. Timestamps and commenters initials are included with each comment.
Is there a limit on a number of replies to a comment?
Feedback
Amazon WorkDocs | Business Productivity
No, there is no limit. A comment can have unlimited replies.
Who can resolve a comment?
Feedback
Amazon WorkDocs | Business Productivity
Anyone with owner, co-owner permissions on the document and creator of the comment thread can resolve comments.
Who can see resolved comments?
Feedback
Amazon WorkDocs | Business Productivity
Owners, co-owners and contributors can see resolved comments, they will need to set the Show Resolved Comments Feedback Filter.
How do I filter which comments I can see?
Feedback
Amazon WorkDocs | Business Productivity
Select the filter icon on top of the comments pane, and you will be presented with filtering options.
How do I see resolved comments?
Feedback
Amazon WorkDocs | Business Productivity
To see your resolved comments select the Resolved Comments option in the Feedback filter.
What filtering can I apply in the filtering panel when viewing comments?
Feedback
Amazon WorkDocs | Business Productivity
You can view comments applicable to a specific version of a document, made by specific users, where you are mentioned and which comments are in draft, published, resolved or unresolved states.
Can I reply to a resolved comment?
Feedback
Amazon WorkDocs | Business Productivity
Yes you can, however the comment thread you are replying to will remain in the resolved state.
I’ve have previously resolved a comment. Can I un-resolve it?
Feedback
Amazon WorkDocs | Business Productivity
Yes. In the commenting pane, change your filter to include resolved comments. Once that is done, press the Unresolve button.
How do I disable email notifications being sent out when my document is updated?
Feedback
Amazon WorkDocs | Business Productivity
You can disable notification by selecting Disable email notification in the Notification Settings section under File Information in the top right hand corner of the right navigation pane.
When I download a file, are all comments and replies preserved and included?
Feedback
Amazon WorkDocs | Business Productivity
When you download a file, all public comments and their replies are included and they maintain their formatting. Comments marked as private are not downloaded. Documents with private comments are marked with an annotation that there are private comments which are only viewable via the WorkDocs web or mobile application.
What happens to comment threads when I upload a new version of the file?
Feedback
Amazon WorkDocs | Business Productivity
Comments and replies are associated with the version of the file they were added to. When uploading a new version of a file, all previous comments and replies can still be accessed from Feedback panel, but they are tied to the version of the file they belong to.
What happens to comment threads when I delete a file?
Feedback
Amazon WorkDocs | Business Productivity
When you delete a file, it is moved to the recycle bin, along with its associated comments and replies. Restoring the file restores its comments and replies as well.
Can I send a comment privately?
Feedback
Amazon WorkDocs | Business Productivity
Yes, you can send a private comment or respond privately to a comment. The document owner and co-owners will always be able to view private comments.
Can I use formatting for emphasis when leaving a comment?
Feedback
Amazon WorkDocs | Business Productivity
Yes, you can use bold, italics, and strikethrough formatting on comments.
