Alexa for Business | Shared devices Flashcards
How is Alexa for Business different from Amazon Lex?
Shared devices
Alexa for Business | Business Productivity
Alexa for Business is intended to enable organizations to take advantage of Amazon’s voice enabled assistant, Alexa. Alexa for Business provides Alexa capabilities that make workers more productive, while working alongside all of the other capabilities that Alexa has today like music, smart home controls, shopping, and thousands of third party skills.
Amazon Lex is intended to help build custom conversational interfaces and chat bots for use cases like call centers or application based bots. Bots built with Lex can be highly customized and exist separately from Alexa but they do not take advantage of Alexa’s built in capabilities or third party skills. Both Alexa for Business and Amazon Lex use Amazon’s deep learning capabilities that provide Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU).
What is a shared device?
Shared devices
Alexa for Business | Business Productivity
Alexa for Business lets you use shared Alexa devices in common areas around your workplace. Shared devices can be used by anyone, and they are not associated with a personal Alexa account, and no one can use their personal skills with these devices.
Where can I deploy shared devices?
Shared devices
Alexa for Business | Business Productivity
Shared devices can be deployed to any common area in your organization such as conference rooms, lobbies, kitchens, break rooms, and copy rooms. Interactions with shared devices are not linked to a personal Alexa account, and provide your organization with Alexa’s built-in capabilities and third party skills you choose to enable.
How do I set up shared devices?
Shared devices
Alexa for Business | Business Productivity
To set up shared devices, Alexa for Business provides the Device Setup Tool. Run the Device Setup Tool to connect all your Alexa devices (Amazon Echo, Echo Dot, or Echo Plus) to your corporate Wi-Fi network and register them with your Alexa for Business account. Once your devices are set up, you can assign them to your rooms. Please refer to the Alexa for Business Administrator Guide for more information about using the Device Setup Tool.
What are “rooms”?
Shared devices
Alexa for Business | Business Productivity
Rooms are the locations where you put your Alexa devices, such as conference room locations, lobbies, copy rooms and breakout rooms.
What is a “room profile”?
Shared devices
Alexa for Business | Business Productivity
A room profile contains the settings for your Alexa device including wake word, address, time zone, and units of measurement. A room profile simplifies the process of creating and managing rooms. For example, you can create a room profile that contains the Alexa settings that apply to all rooms in the same building.
How do I use “skill groups”?
Shared devices
Alexa for Business | Business Productivity
Skill groups are collections of Alexa skills you can use to enable skills on the devices in your rooms. For example, you can define a skill group with all the skills users will need in your conference rooms. When you assign an Alexa device to a room, Alexa for Business automatically enables the skills in the skill groups assigned to the room. You can add skills to your skill groups at any time, and Alexa for Business will automatically enable them on all the Alexa devices in rooms that have been assigned that skill group.
What can users ask Alexa from a shared device?
Shared devices
Alexa for Business | Business Productivity
Users can ask Alexa any of the same things they can ask on personal devices such as “Alexa, what time is it?â€
Does Alexa on shared devices provide personal responses to users?
Shared devices
Alexa for Business | Business Productivity
No. Interactions with Alexa on a shared device are not linked to any personal Alexa account. Users cannot make phone calls to personal contacts, access their personal calendar, or interact with any personal skills linked to their personal Alexa account.
Do shared devices support shopping?
Shared devices
Alexa for Business | Business Productivity
No, shopping is not available on shared devices.
