Alexa for Business | Support and billing

Question 1

Is the content processed by Alexa for Business moved outside the AWS region where I am using Alexa for Business?

Support and billing

Alexa for Business | Business Productivity

Answer 1

Any content processed by Alexa for Business is encrypted and stored at rest in the AWS region where you are using Alexa for Business. Some portion of content processed by Alexa for Business may be stored in another AWS region solely in connection with the continuous improvement and development of your Alexa for Business customer experience and other Amazon machine learning and artificial intelligence services. Your trust, privacy, and the security of your content are our highest priority and we implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you.

Question 2

What support is provided for Alexa for Business?

Support and billing

Alexa for Business | Business Productivity

Answer 2

Depending on your AWS support contract, Alexa for Business is supported under Developer Support, Business Support and Enterprise Support plans.

Question 3

How much does Alexa for Business cost?

Support and billing

Alexa for Business | Business Productivity

Answer 3

Please see Alexa for Business Pricing for the latest information.